BT Speed Test

[Cookie]

Greetings all,

I'm trying to use the BT speed test but every time I enter my telephone number I get the error message,
'Authorisation failed Incorrect Telephone Number - Please try again.' - even though the number is correct.  I know that speed test won't work with LLU providers but as IDNet aren't I'm a bit confused.  I've tried it with Firefox and IE, and I have the latest version of Java.  Anybody any thoughts?

Thanks

Martin

[Baz]

yeah happens to me sometimes with that tester I think its just one of the messages BT use of saying 'we're busy try again later'    another 5/10 mins later it works for me.

[Inactive]

Hi Martin and welcome to the forum, I am not a techie, so someone better qualified will answer shortly.

BT SpeedTester does work for me with IE6 every time, sometimes a bit slow.

[john]

Works okay for me (I presume you are prefixing your number with your area code)

[Inactive]

Just tested it, all working fine here;

Test1 comprises of Best Effort Test:  -provides background information.
   Your DSL connection rate: 8128 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
   IP profile for your line is - 7150 kbps
   Actual IP throughput achieved during the test was - 6059 kbps

[Ray]

Just done a test and is working fine for me a the moment as well, In.

[David]

Test1 comprises of Best Effort Test:  -provides background information.
   Your DSL connection rate: 5728 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
   IP profile for your line is - 5000 kbps
   Actual IP throughput achieved during the test was - 4658 kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

Your test has completed please close this window to exit the performance

Have waited and its been much improved and steady over the whole weekend  

[David]

Havnt much of a clue but it looks fine to me ?its back in tthe high numbers I was used to.

[Cookie]

Wow thanks for the prompt replies!

I've tried using the speed test regularly over the past week or so, including different times of the day but all to no avail.  I did enter my full code and phone number so I think that's OK.  At least if some others have experienced the same problem I'm not being a complete numpty and doing something wrong .

Cheers

Martin  

[Ray]

Wow thanks for the prompt replies!

I've tried using the speed test regularly over the past week or so, including different times of the day but all to no avail.  I did enter my full code and phone number so I think that's OK.  At least if some others have experienced the same problem I'm not being a complete numpty and doing something wrong .

Cheers

Martin  

No it's not you, Martin, I couldn't get it to work over the weekend either, it was hanging at 96% completion or telling me it couldn't relate my phone number to any details. 

[David]

Looks like it was my weekend......did not have any problems with it........wonder if there is a connection to the other issue ?

[Rik]

You're not alone, Martin. When the tester doesn't want to play it will just refuse to recognise you. Try in the early morning if you can.

[Steve]

Looks like it was my weekend......did not have any problems with it........wonder if there is a connection to the other issue ?

What works for some doesn't work for the rest! Normally its the .................

[David]

 

[Steve]

I have kept a regular eye on my Bt speedtest since Thursday and will forward them to support when and if a clear pattern is established. Having suffered slow speeds on Thursday evening I have had very good performance Friday,Saturday and Sunday.However I have noticed a steady reduction towards Thursday's level this pm and will continue to monitor later this evening. Anyone else having reduced throughput again this evening.

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[john]

Yes, I've had similar results too Steve. Although I've not recorded the ones I got earlier today they were similar to last Thursday's and slower than over the weekend.

[Rik]

Mine hasn't changed, Steve, but then I am at the low end of the scale, so would probably get a sort of immunity.

[Sebby]

[john]

Does any one know if the results of the BBC speedtester are automatically sent to or accessed by Idnet as it says just below where you enter your telephone number :

All test results are logged and may be used by your ISP or BTW to assist in any issues that you may report.

[Simon]

Welcome Karma, have a cookie!  Umm...   

Does any one know if the results of the BBC speedtester are automatically sent to or accessed by Idnet as it says just below where you enter your telephone number :

I've wondered that myself, John, but drew the conclusion that the results had to be manually sent to the ISP by the user.  Could be wrong though. 

[Sebby]

AFAIK, they are logged, but not automatically sent to the ISP. You can tell your ISP that you've run a speed test and they can access the results, I think.

[Lance]

Maybe it only applies if the isp is BT openworld!

[David]

Greetings all,

I'm trying to use the BT speed test but every time I enter my telephone number I get the error message,
'Authorisation failed Incorrect Telephone Number - Please try again.' - even though the number is correct.  I know that speed test won't work with LLU providers but as IDNet aren't I'm a bit confused.  I've tried it with Firefox and IE, and I have the latest version of Java.  Anybody any thoughts?

Thanks

Martin

  Sorry Martin...forgot my manners 




Edit: Quote markup sorted

[john]

I forgot mine too Cookie, Welcome to Idnetters and have a Karma 

[Rik]

Welcome Karma, have a cookie!  Umm...   

It's not quite a spoonerism, so I think we'd better say that Martin has just been Simonized.

I've wondered that myself, John, but drew the conclusion that the results had to be manually sent to the ISP by the user.  Could be wrong though. 

I believe that the results are logged so that ISPs can check them. Let's face it though, any of us could be right on this...