dropped connection

Baz · Sep 23, 2008, 15:17:34

yes.......dont believe it myself but had a drop yesterday for about 5 mins at around 3.00pm ish.

anyone else

Rik · Sep 23, 2008, 15:19:20

I've seen a handful of reports, ge Noreen yesterday, Baz, and have experienced it myself (though not today). In my case it was BT engineers just up the road and improved my line stats, so I can live with it.

Baz · Sep 23, 2008, 15:26:16

yeah me too was surprised thats all. didnt want to kick up a fuss me been a newbie

just wondered if it was my side or not.

Rik · Sep 23, 2008, 15:29:52

If a router drops sync, Baz, it's always something to do with the exchange, the cable to you or your own setup. If the PPP session drops, but not sync, then it may be an IDNet issue.

Ray · Sep 23, 2008, 15:36:14

Looks like I've had a disconection today, as well my WAN uptime is only showing 3 hrs. 27 mins.

Rik · Sep 23, 2008, 15:38:48

BT is having a go at everyone then.

Ray · Sep 23, 2008, 15:52:06

Quote from: Rik on Sep 23, 2008, 15:38:48
BT is having a go at everyone then.

Could be, Rik, BT have had a box attached to one of their poles just down the road from me for several weeks, presumably monitoring something, I've noticed this afternoon it's been removed.

Rik · Sep 23, 2008, 15:54:07

They've been monitoring your connection with Phorm then.

ST Driver · Sep 23, 2008, 18:51:12

My connection dropped for 5 mins around noon

Steve

Sebby · Sep 23, 2008, 19:09:26

Nothing showing here.

Baz · Sep 23, 2008, 19:56:10

just checked the router log and got this

Tue, 2008-09-23 12:01:28 - LCP down.
Tue, 2008-09-23 12:01:35 - Initialize LCP.
Tue, 2008-09-23 12:01:35 - LCP is allowed to come up.
Tue, 2008-09-23 12:02:35 - Initialize LCP.
Tue, 2008-09-23 12:02:35 - LCP is allowed to come up.
Tue, 2008-09-23 12:03:35 - Initialize LCP.
Tue, 2008-09-23 12:03:35 - LCP is allowed to come up.
Tue, 2008-09-23 12:04:35 - Initialize LCP.
Tue, 2008-09-23 12:04:35 - LCP is allowed to come up.
Tue, 2008-09-23 12:05:35 - Initialize LCP.
Tue, 2008-09-23 12:05:35 - LCP is allowed to come up.
Tue, 2008-09-23 12:06:35 - Initialize LCP.
Tue, 2008-09-23 12:06:35 - LCP is allowed to come up.
Tue, 2008-09-23 12:07:36 - Initialize LCP.
Tue, 2008-09-23 12:07:36 - LCP is allowed to come up.
Tue, 2008-09-23 12:07:41 - CHAP authentication success
Tue, 2008-09-23 16:43:01 - Send out NTP request to 158.43.192.66
Tue, 2008-09-23 16:43:00 - Receive NTP Reply from 158.43.192.66
Tue, 2008-09-23 19:54:11 - Administrator login successful - IP:xxxxxxxxxx

David · Sep 23, 2008, 20:03:53

I have been on all day....nothing here

Ann · Sep 23, 2008, 20:10:01

I lost ppp at just past noon too. I didn't notice it but it says so in the log.

petethegeek · Sep 23, 2008, 20:32:18

LCP (momentarily) down here @ 13:53 GMT. (Sounds almost like an electronic Mexican wave travelling through the BT network to me.)

David · Sep 23, 2008, 20:47:48

brilliant description

neocr0n · Sep 24, 2008, 00:41:22

Connection is dropping quite a bit today and over the past few days.

SNR Margin

:7.0    15.0    db

Line Attenuation

:44.5    31.0    db

Stats seem decent to me (the untrained eye).

Any chance this is down to IDnet?

Thanks,

ron

drummer · Sep 24, 2008, 01:56:26

Similar to Ann in that mine dropped for 15 seconds today at noon, but I only know because I checked my logs (after reading this thread).

Sebby · Sep 24, 2008, 09:36:02

Quote from: neocr0n on Sep 24, 2008, 00:41:22
Connection is dropping quite a bit today and over the past few days.

SNR Margin

:7.0    15.0    db

Line Attenuation

:44.5    31.0    db

Stats seem decent to me (the untrained eye).

Any chance this is down to IDnet?

If it's the PPP session dropping, then it will probably be outside of IDNet's network, though not for certain. If it's your sync dropping, this won't be to do with IDNet.

Rik · Sep 24, 2008, 09:55:59

Quote from: Baz on Sep 23, 2008, 19:56:10
just checked the router log and got this

Tue, 2008-09-23 12:01:28 - LCP down.
Tue, 2008-09-23 12:01:35 - Initialize LCP.
Tue, 2008-09-23 12:01:35 - LCP is allowed to come up.
Tue, 2008-09-23 12:02:35 - Initialize LCP.
Tue, 2008-09-23 12:02:35 - LCP is allowed to come up.
Tue, 2008-09-23 12:03:35 - Initialize LCP.
Tue, 2008-09-23 12:03:35 - LCP is allowed to come up.
Tue, 2008-09-23 12:04:35 - Initialize LCP.
Tue, 2008-09-23 12:04:35 - LCP is allowed to come up.
Tue, 2008-09-23 12:05:35 - Initialize LCP.
Tue, 2008-09-23 12:05:35 - LCP is allowed to come up.
Tue, 2008-09-23 12:06:35 - Initialize LCP.
Tue, 2008-09-23 12:06:35 - LCP is allowed to come up.
Tue, 2008-09-23 12:07:36 - Initialize LCP.
Tue, 2008-09-23 12:07:36 - LCP is allowed to come up.
Tue, 2008-09-23 12:07:41 - CHAP authentication success
Tue, 2008-09-23 16:43:01 - Send out NTP request to 158.43.192.66
Tue, 2008-09-23 16:43:00 - Receive NTP Reply from 158.43.192.66
Tue, 2008-09-23 19:54:11 - Administrator login successful - IP:xxxxxxxxxx

That's a sync loss, Baz. Local noise, work at the exchange or on the cables.

Baz · Sep 24, 2008, 14:49:55

thanks Rik. will keep an eye on it

neocr0n · Sep 24, 2008, 20:35:03

Losing both ADSL & PPP.

So that's not IDnet? Then who can point the finger at because I really need someone to blame for this. It needs to get fixed. My line stats don't appear to be that bad. I had a BT engineer out a few month back that pretty much ruled out any problems with my house and installed a new faceplate for the phone line.

Simon · Sep 24, 2008, 20:53:04

Quote from: neocr0n on Sep 24, 2008, 20:35:03
Losing both ADSL & PPP.

So that's not IDnet? Then who can point the finger at because I really need someone to blame for this. It needs to get fixed. My line stats don't appear to be that bad. I had a BT engineer out a few month back that pretty much ruled out any problems with my house and installed a new faceplate for the phone line.

Have you contacted IDNet? That would be the best thing to do, so they can help you directly.

Sebby · Sep 24, 2008, 21:32:09

Quote from: neocr0n on Sep 24, 2008, 20:35:03
Losing both ADSL & PPP.

So that's not IDnet? Then who can point the finger at because I really need someone to blame for this. It needs to get fixed. My line stats don't appear to be that bad. I had a BT engineer out a few month back that pretty much ruled out any problems with my house and installed a new faceplate for the phone line.

If you lose sync, you'll lose PPP as a result. This won't be down to IDNet.

It could be a line problem or equipment. Have you tried your router in the test socket?

neocr0n · Sep 24, 2008, 21:37:42

It's not a problem in my house. I had a BT technician out a few months back testing everything out. New telephone socket faceplate etc. Has to be a line problem but this has been going on a while for me. If IDnet don't sort it out then who does?

Sebby · Sep 24, 2008, 21:50:41

Well, that's the problem, this is one for BT, but if they don't find a fault (which is likely) they'll charge you.

My advice would be to contact BT faults and tell them that you get intermittent crosstalk (important that it's "intermittent" because it won't necessarily be there when the engineer comes round

). BT's fix for this seems to be to swap you to a new pair, which can sometimes cure ADSL problems.