Out of ideas....

Started by Jimbo, Oct 05, 2008, 10:38:25

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Jimbo

It's getting better.   :D

Downstream Rate:   1632 kbps
Upstream Rate:   448 kbps
Channel:   Interleaved
Current Noise Margin:   8.0 dB (Downstream) 19.0 dB (Upstream)
Current Attenuation:   60.6 dB (Downstream) 31.5 dB (Upstream)

:fingers:

Rik

I suspect it's nearing optimum for that line length, Jimbo.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Inactive

Anything and everything that I post on here is purely my opinion, it ain't going to change the world, you are under no obligation to agree with me, it is purely my expressed opinion.

Sebby

Yep, that looks more sensible. :)

Jimbo

lol spoke too soon.

Downstream Rate:   256 kbps
Upstream Rate:   448 kbps
Channel:   Interleaved
Current Noise Margin:   13.0 dB (Downstream) 16.0 dB (Upstream)
Current Attenuation:   60.9 dB (Downstream) 31.5 dB (Upstream)

:mad:

What the devil is going on?!  :eyebrow:

Sebby

It looks like the noise is really fluctuating. I don't really know what else to say. If you've tried the test socket and the results are the same, it's a line problem and you need BT to look at this.

Jimbo

Yeah I'll get back on to get this sorted.

People are probably sick of me posting now anyway. haha.  :blush:

Simon

Not at all Jimbo, but it sounds like you need to make BT sick of you calling, so they fix it!  ;)
Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

Sebby

Quote from: Jimbo on Oct 19, 2008, 10:54:50
People are probably sick of me posting now anyway. haha.  :blush:

Not in the slightest. We want you to get this sorted as much as you do. :)

Rik

Which is why we're calling in Royal Mail... ;D :out:
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Sebby


Jimbo

Back again guys.  Emailed IDnet again tonight asking for an engineer again.  The internet is x10 worse than before.  Tried to download a small trailer tonight and it was going at ~5KB/s.  :bawl:

My stats since the 16th October (when the Engineer left) have been:-

16-Oct
------

Downstream Rate: 480 kbps
Upstream Rate:   448 kbps
Channel:   Interleaved
Current Noise Margin:   23.0 dB (Downstream) 19.0 dB (Upstream)
Current Attenuation:   61.0 dB (Downstream) 31.5 dB (Upstream)


17-Oct
------

Downstream Rate: 736 kbps
Upstream Rate:   448 kbps
Channel:   Interleaved
Current Noise Margin:   26.0 dB (Downstream) 11.0 dB (Upstream)
Current Attenuation:   61.1 dB (Downstream) 31.5 dB (Upstream)



18-Oct - 11:15am
------

Downstream Rate:   1632 kbps
Upstream Rate:   448 kbps
Channel:   Interleaved
Current Noise Margin:   8.0 dB (Downstream) 19.0 dB (Upstream)
Current Attenuation:   60.6 dB (Downstream) 31.5 dB (Upstream)


18-Oct - 9:00pm
------

Downstream Rate:   256 kbps
Upstream Rate:   448 kbps
Channel:   Interleaved
Current Noise Margin:   13.0 dB (Downstream) 16.0 dB (Upstream)
Current Attenuation:   60.9 dB (Downstream) 31.5 dB (Upstream)


19-Oct - 11:00am
------

Downstream Rate:   800 kbps
Upstream Rate:   448 kbps
Channel:   Interleaved
Current Noise Margin:   15.0 dB (Downstream) 18.0 dB (Upstream)
Current Attenuation:   60.7 dB (Downstream) 31.5 dB (Upstream)


22nd Oct
------

Downstream Rate:   832 kbps
Upstream Rate:   448 kbps
Channel:   Interleaved
Current Noise Margin:   18.0 dB (Downstream) 19.0 dB (Upstream)
Current Attenuation:   60.6 dB (Downstream) 31.5 dB (Upstream)



Sebby

The variation in noise is what really stands out. On 18 Oct at 11.15am you're sync'd at roughly the rate you should be achieving. All of the others show a really high noise margin and low sync; obviously there are bursts of noise that are causing the router to lose sync and re-sync at a low rate to compensate, and then of course the noise goes on to disappears, leaving you with a high margin again.

Rik

I agree, Seb. Be careful of pushing too hard, Jimbo, as BT could just turn round and condemn the line, in which case you would not be able to get ADSL at all.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

hairyman

Hi Jimbo

Was your line better before the "farmer replaced the damaged cable with his spare  bit" or did you not have bb then.

You might ask IDnet to put you on a 2meg fixed service ( assuming you are on 8meg MAX now), I understand there is no IPprofiling on a fixed 2meg service so yr rate will pick up as soon as the "noise" goes. The IPprofile on 8meg max can take days to weeks to recover due to BTs c**p software.

Other than that how about wireless 3G for yr broadband if you have good radio coverage?
Ni illigitimus carborundom

Jimbo

Quote from: hairyman on Oct 23, 2008, 21:22:13
Hi Jimbo

Was your line better before the "farmer replaced the damaged cable with his spare  bit" or did you not have bb then.

You might ask IDnet to put you on a 2meg fixed service ( assuming you are on 8meg MAX now), I understand there is no IPprofiling on a fixed 2meg service so yr rate will pick up as soon as the "noise" goes. The IPprofile on 8meg max can take days to weeks to recover due to BTs c**p software.

Other than that how about wireless 3G for yr broadband if you have good radio coverage?

Hi mate

I can't honestly remember, but it was never this bad...  So I definately think it has become slowly worse and worse.  I mean I'm not asking a lot (lol, well I don't think I am)... I'd be over the moon with a stable 2meg service, which translates to like ~250KB/s download speed???

I'm sure I tried the fixed 1Mb service in the past and that was fine, it maybe something to consider?  A fixed 2Mb service.  It could work.

I don't think wireless 3G would work, we live in the dip of a valley so coverage will probably not be the best, but this is speculation as I've never looked into it.  I don't even use the net on my phone (which supports 3G) so I don't have like a coverage report for that.

Ideally, I say, replace the cable.  See what happens, if it's better (which I believe and the engineer believe it will be) then perhaps consider a fixed service or continue with the Max. :)  :eyebrow:

hairyman

#91
Hi Jimbo

I think a fixed 2meg service might help as your rate will recover after a noise occurrence as it is not profiled in BT software like MAX.

Noise on my line has driven my IPprofile down to way below 500kbps yet it syncs at 6500kbps all on 8meg Max service which I have had for 2 and a half years. It then recovers to 5000kbps IPprofile after several days /weeks.

Before MAX, over  about 2 years I had a 2meg fixed service and before that 512kbps fixed. The fixed services worked fine and always gave full rates ie 2meg gave 1800k throughputs. Sadly BT have not upgraded my exchange so massive congestion cause my throughputs to mostly be 500kbps even when the IPprofile is 5meg!! and sync 6500k.  I never noticed any major speed drops on the two fixed services but back then not many were on broadband either.

What I am saying is that a fixed service on a long and or noisy line will recover as soon as the noise goes (maybe after a reboot of the router?) whereas MAX will take forever especially if the noise is every day or worse. Maybe you could talk to IDnet about a fixed service I know they can arrange it.

I understand LLUs ( O2/Talk Talk / Orange etc) dint use this profiling on the line on their 8meg plus services.

Ni illigitimus carborundom

Sebby

Jimbo, did you ever mention to BT about that cable damaged by the farmer?

Rik

It's worth mentioning that BT wouldn't countenance a fixed 2Mbps rate for your line, Jimbo. At best you'd get 1Mbps, but they might insist on going to 512k. :(
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.