Potential Customer - couple of questions

Started by Myst, Oct 21, 2008, 12:32:02

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zappaDPJ

Hi Myst and welcome.

I think you have made the right choice. I've just migrated from Be* which I believe is on the same exchange hardware as O2. While it is true that they do have the potential for providing a lot of bandwidth at a good price I don't think they would have been the best choice for your gaming requirements.

I left Be* because my latency at peak times measured in seconds which is something I've noticed a lot of O2 customers are also starting to complain about. There seems to be an on going issue with congested exchanges but it appears there are few plans for any upgrades in the near future.

My latency to gaming servers during the two weeks I've been with IDNet have been great with no packet loss. I've also found their support service to be second to none so far which is another huge bonus over most other IPS.

zap
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This post reflects my own views, opinions and experience, not those of IDNet.

Dangerjunkie

Hi Myst,

The installation you have there doesn't seem right to me. I agree with Sebby, you should be getting 5MB at that kind of distance from the exchange. To give a comparison I'm about twice as far from the exchange as you (assuming you meant 1.5miles driving) and I'm getting 3MB (50% more than you.)

How old are your modem and filters? Are the filters ones you got free from your ISP or how much did you pay for them please? How is the second socket connected to the first? (From the removable front half, from the screws round the back, with a junction box or outside? Who connected the upstairs socket to the line? What kind of cable is used? (round, oval or flat?)

I've never done it but I think having 2 master sockets may me a bad idea and could well affect the ADSL performance.  Sky boxes are also notoriously bad for screwing up ADSL signals as they produce a lot of electrical noise. Are you still in your 1st 12 months with Sky and do you ever use Sky Box Office or any of the interactive stuff like shopping or competitions?

The good news is that the speed problem can probably be fixed without spending silly money and if you're reasonably handy with a screwdriver you can do it all yourself. You'll get all the advice you need here :)

Cheers,
Paul.

Rik

Quote from: Myst on Oct 21, 2008, 23:06:24
Also have sky wired in off the master and main phone on a filter.

Do you need the Sky box connected, Myst? If not, try disconnecting it, they are renowned for putting noise on the line.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Myst

Morning all.

Yes the Sky connection is needed as we do use the Box Office on occasions.
I think too although i never had time to look this morning  the Sky cable is hardwired in behind the plate; could be wrong though (another facet of getting older :blush:) I'll check this along with type of plate tonight.

If its not hardwired i'll take it off and also gonna take some Cat5 home tonight and plug the router into the master socket and run to pc from there to see if it makes any difference at all.

Looking on Kitz.co.uk  they report distance to exchange as

Distance:- Direct:    2.5 km
  (appx)* By Road: 4.83 km

Simon yes a bit of a gamer - since 75ish, playing Pong then through Spectrums to Pc's and just about every other machine inbetween. The name is more an abbreviation from Mysteron that i have always used as i was a Capt. Scarlet fan in a younger life; it equally could have been anything from Joe 90 to Fireball XL5 as i liked all those type programs (god i sound a right saddo  :blush:) Other forums i go on, the members tended to shorten full version to Myst so that kinda stuck from there.
Growing old is compulsory, Growing up is optional

Rik

Unplug the Sky box, Myst and just plug it in when you want to order an SBO event/film - see if that helps.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

David

Well done Myset I take my hat off to you,when Im 75 I doubt if I will be able to play these games  ;D


Welcome to Idnet............(you may groan) the mods dont mind if we enjoy ourselves  >:D
Many hammer all over the wall and believe that with each blow they hit the nail on the head.

Myst

LMAO, not quite ready for the pension book and bus pass yet  :laugh:
I started playing IN 75 not at !  :P
Growing old is compulsory, Growing up is optional

David

 :thumb: consider your induction complete............watch out for that In though  :legpull:
Many hammer all over the wall and believe that with each blow they hit the nail on the head.

Inactive

Quote from: Myst on Oct 22, 2008, 11:02:52
LMAO, not quite ready for the pension book and bus pass yet  :laugh:
I started playing IN 75 not at !  :P

If you were 75 in 75, then you would need to worry..  ;D
Anything and everything that I post on here is purely my opinion, it ain't going to change the world, you are under no obligation to agree with me, it is purely my expressed opinion.

David

I did warn you Myset...............he creeps up on you  ;D ;D
Many hammer all over the wall and believe that with each blow they hit the nail on the head.

Simon

Nice one, David, first :lol: of the day!  :karmic:  But I'll have to owe it to you.  ;)

Myst, I was only a casual gamer for a while, and used to get hooked on some of the point and click puzzle type games, such as Myst, Monkey Island, Harry Potter, etc, but I just don't have time for them these days.
Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

Inactive

Quote from: badpianoplayer on Oct 22, 2008, 11:09:01
I did warn you Myset...............he creeps up on you  ;D ;D

;D Have a  :karmic: for the laugh David.. :thumb: ;D
Anything and everything that I post on here is purely my opinion, it ain't going to change the world, you are under no obligation to agree with me, it is purely my expressed opinion.

David

Many hammer all over the wall and believe that with each blow they hit the nail on the head.

Myst

Thats it, pick on the new kid  :laugh:

I run a couple of forums so quite used to it ;) Just remember though, what goes around generally comes around >:D -
Growing old is compulsory, Growing up is optional

Inactive

Anything and everything that I post on here is purely my opinion, it ain't going to change the world, you are under no obligation to agree with me, it is purely my expressed opinion.

Simon

A sense of honour is one of the rules here!  ;D
Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

Simon

Oops, I meant sense of humour!  Bloody phone!  :lol:
Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

Inactive

" bloody phone " only does as it is told Simon..  ;D
Anything and everything that I post on here is purely my opinion, it ain't going to change the world, you are under no obligation to agree with me, it is purely my expressed opinion.

Myst

Multi tasking obviously not one of your strong points  ;D
Growing old is compulsory, Growing up is optional

David

Quote from: Myst on Oct 22, 2008, 11:26:29
Thats it, pick on the new kid  :laugh:

I run a couple of forums so quite used to it ;) Just remember though, what goes around generally comes around >:D -

:iagree: :nana: In Simons case its a sense of direction needed  :whistle:
Many hammer all over the wall and believe that with each blow they hit the nail on the head.

Simon

'Bloody phone' doesn't do what it's told, In, it makes up it's own words!  ;D
Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

Inactive

It has a built in sense of humour Simon..  ;D
Anything and everything that I post on here is purely my opinion, it ain't going to change the world, you are under no obligation to agree with me, it is purely my expressed opinion.

Simon

Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

Sebby

Look what you've done to Myst's thread now. :P

Myst

Growing old is compulsory, Growing up is optional