WAP access to forum

Simon · Nov 13, 2007, 19:17:01

I use that quite a lot*, Lance, but the annoying thing is, I get logged out after about 30 seconds of inactivity, i.e. when 'texting' a post. Do you know of any way round this? I do tick the box to stay logged in, but it makes no difference.

* The forum's WAP interface - Rik

Lance · Nov 13, 2007, 19:29:49

I've never used it myself, but I will see what I can find out. It may be for Rik or Adam to sort out though.

edit: I've looked but haven't found. What happens if you don't tick the box to stay logged on? Does it still kick you off?

Rik · Nov 14, 2007, 00:02:40

Quote from: Lance on Nov 13, 2007, 19:29:49
I've never used it myself, but I will see what I can find out. It may be for Rik or Adam to sort out though.

Adam, I think. I have no idea whatsoever.

Rik · Nov 14, 2007, 00:10:59

Using FF, I don't seem to be getting kicked off, Simon, so I wonder if it's a network thing?

Simon · Nov 14, 2007, 08:08:09

Could well be Rik. It does it with Pals as well.

Rik · Nov 14, 2007, 09:05:41

Might be worth having a word with your mobile support people - it could well be a simple setting change.

Simon · Nov 14, 2007, 09:59:01

Ah, but it's not 'simple' getting through to the support team. I may ask around on some mobile phone forums and see what they say.

Rik · Nov 14, 2007, 10:05:19

That's a shame. Orange used to have a dedicated team for data - though I haven't called for a while to see if they're still around...

Simon · Nov 14, 2007, 20:57:12

That's the first positive thing I've heard about Orange for some time! I doubt it's still around, or there would have been a danger of them giving something in the way of customer service.

Rik · Nov 15, 2007, 00:18:55

They used to be really good. They'd take your number and call you back on a landline so that they could walk you through the phone setup... Haven't needed them for a while, but they were always first-rate when I did.

Gary · Nov 26, 2007, 09:28:06

Actually got a call back twice from Orange the other day, so think they are trying to pick up the pieces of their customer service, last year it took me a week almost, trying 20 minutes a day to get through to them! I hate the new voice they have for listening to menu options though

Sebby · Dec 10, 2007, 16:59:31

This works really well, Lance. Much better than other forums I visit from my phone. In fact, this message has been posted from my Sony Ericsson K850i. :-)

Rik · Dec 10, 2007, 17:03:34

And we have a phone icon to prove it.

Simon · Dec 10, 2007, 17:49:14

Sebby, as a matter of interest, do you find you get logged out very quickly? On my O2 SE K800i, I only get about 30 seconds to make a post, then I have to log in again.

Sebby · Dec 10, 2007, 17:52:29

Nope. I just opened the browser on my K850 and browsed to this site and I'm still logged in from when I posted an hour ago. The only thing I can suggest is trying a firmware update as it sounds like a problem with the browser.

Lance · Dec 10, 2007, 18:37:16

Quote from: Sebby on Dec 10, 2007, 16:59:31
This works really well, Lance. Much better than other forums I visit from my phone. In fact, this message has been posted from my Sony Ericsson K850i. :-)

Glad you have found this useful!

Simon · Dec 10, 2007, 18:47:47

Quote from: Sebby on Dec 10, 2007, 17:52:29
Nope. I just opened the browser on my K850 and browsed to this site and I'm still logged in from when I posted an hour ago. The only thing I can suggest is trying a firmware update as it sounds like a problem with the browser.

I tried a firmware update, but couldn't get the program to install on the PC, and the phone won't perform it with the internal software either. Seems to be an O2 issue, but will be upgrading in the new year anyway.

Sebby · Dec 10, 2007, 19:12:00

What trouble are you having installing the Update Service on your PC?

Simon · Dec 10, 2007, 22:28:14

Quote from: Sebby on Dec 10, 2007, 19:12:00
What trouble are you having installing the Update Service on your PC?

This just keep appearing, but I had downloaded the latest version from the SE website.

Sebby · Dec 10, 2007, 22:34:46

It's more than like to do with Flash and/or Java.

Ensure you've got the latest version of both Adobe Flash Player and Java Runtime.

Simon · Dec 10, 2007, 23:20:01

Yeah, definitely have, Sebby.

anz1066 · Jan 08, 2008, 17:35:05

sorry if this is the wrong section
is it possible for me to surf the net using my mobile phone and bluetooth, with my Idnet account
in other words can i surf without paying extra, by using Idnet

sorry it`s vague

Rik · Jan 08, 2008, 17:36:32

No, while you're using your mobile, you have no connection to IDNet. Even if it was technically possible to connect to IDNet, the mobile carrier would charge you for transferring the data.

anz1066 · Jan 08, 2008, 17:47:23

so using bluetooth is pointless in a way for surfing?
what about DUN?

Rik · Jan 08, 2008, 17:51:11

It's not pointless, if you're not able to connect to IDNet, eg travelling, it's an alternative, albeit an expensive one.

You could use the phone to dial in to the backup service at IDNet, but again your mobile carrier is probably going to charge you heftily for the data call.

anz1066 · Jan 08, 2008, 17:53:48

ok Rik, thanks
it`s just that my new mobile phone won`t let me install java games unless it`s through the web.
so i would have to pay to surf and then download directly to my moby. expensive!!!

Rik · Jan 08, 2008, 17:55:17

No easy way round that I'm afraid. If you could upload by USB or Bluetooth, it would be OK, but most handsets just don't allow that.

anz1066 · Jan 08, 2008, 17:57:52

i can get the stuff on my phone, but it can`t be installed. apparently you need to input a code to enable java install on the mobile

Rik · Jan 08, 2008, 17:59:55

Does your carrier have a good support line? That's probably the quickest solution, otherwise if you post details of phone, carrier and application here, someone may be able to help.

anz1066 · Jan 08, 2008, 18:02:39

i`m on Orange, the phone is a Samsung E590

Rik · Jan 08, 2008, 18:05:56

Let's see if anyone knows that combo - failing which, I've always found the data people at Orange to be very good (they even phone you back on a landline so that they can walk you through the settings). That said, I haven't had to contact them for more than a year...

anz1066 · Jan 08, 2008, 18:08:03

thanks Rik, i think the phone is just out. maybe i can contact Samsung aswell. who knows what they will say

Rik · Jan 08, 2008, 18:08:42

I'd try Orange first - they do tend to modify the firmware on the phones.

anz1066 · Jan 08, 2008, 18:12:42

good point, i`m not sure if it is actually an orange phone as such.

Rik · Jan 08, 2008, 18:16:26

It should be branded if it is...

anz1066 · Jan 08, 2008, 18:17:37

normally there is a sticker or label of some sort on it, not on this one though

Rik · Jan 08, 2008, 18:18:47

Does it show an Orange logo on power up (not the network ID)?

anz1066 · Jan 08, 2008, 18:23:45

i get a welcome message, then it says Orange welcome. once booted, it says Orange on the lower part of the screen

Rik · Jan 08, 2008, 18:24:13

That sounds like it's branded then.

psp83 · Jan 08, 2008, 19:56:59

Quote from: Rik on Jan 08, 2008, 18:05:56
Let's see if anyone knows that combo - failing which, I've always found the data people at Orange to be very good (they even phone you back on a landline so that they can walk you through the settings). That said, I haven't had to contact them for more than a year...

They still have a data team, got put throu to them the other month when i phoned normal support..

Bloke from the data team answered after i got transfered and asked if i was phoning them or if they was phoning me, i said i was phoning them and he told me to hang up and he will phone me back on a given number, 30 secs later, he phoned back.

Rik · Jan 08, 2008, 23:31:39

That's the sort of service I've always had, Paul. Knowledgeable and helpful - a bit like IDNet really.