Strange problem

Started by Glenn, Nov 05, 2008, 17:12:47

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Glenn

One of the members on my SMF forum is having trouble posting. He is able to post short messages that take less than 20 seconds to type and post, any longer and it times out. He has tried from a different PC and used a different user account but both give the same error. The PC's as far as I'm aware have been scanned for nasties but none found.

Any ideas?
Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

I have seen it happen here, on rare occasions, Glenn, when the member seems to be logged out by the time he hits post. Is he on a 'forever' login and does he retain the cookie?
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Glenn

I'll ask him to try a new password, see if that has any effect.

I do think however that it maybe related to his ISP connection in someway, as no others have reported the same problem.
Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

It's possible, Glenn, we have seen oddities here when IDNet have had an issue, or occasionally with server glitches, but they tend to affect more than one person.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Glenn

I have asked him to try from another PC away from his home, hopefully we will get an update later tonight.
Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

Lona

Quote from: Rik on Nov 05, 2008, 17:34:25
It's possible, Glenn, we have seen oddities here when IDNet have had an issue, or occasionally with server glitches, but they tend to affect more than one person.

There are quite a few oddities around here Glenn.  ;)


If one took the Scots out of the world, it would fall apart
Dr. Louis B Wright, Washington DC, National Geographic (1964), from Donald MacDonald, Edinburgh :thumb:

Rik

Speak for yourself - I'm nearly normal now. ;D
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Lona

Quote from: Rik on Nov 05, 2008, 17:37:59
Speak for yourself - I'm nearly normal now. ;D

You become like the folks you mix with, Rik.


If one took the Scots out of the world, it would fall apart
Dr. Louis B Wright, Washington DC, National Geographic (1964), from Donald MacDonald, Edinburgh :thumb:

Ted

Quote from: Rik on Nov 05, 2008, 17:37:59
Speak for yourself - I'm nearly normal now. ;D

Please define normal ?
Ted
There's no place like 127.0.0.1

Rik

How long have you got, Ted? ;)
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Sebby


Ted

Quote from: Rik on Nov 05, 2008, 17:44:19
How long have you got, Ted? ;)
well! if its 3 score and 10, then its 18 years ;D
Ted
There's no place like 127.0.0.1

Simon

Quote from: Glenn on Nov 05, 2008, 17:12:47
One of the members on my SMF forum is having trouble posting. He is able to post short messages that take less than 20 seconds to type and post, any longer and it times out. He has tried from a different PC and used a different user account but both give the same error. The PC's as far as I'm aware have been scanned for nasties but none found.

Any ideas?

That sort of thing invariably boils down to a cookie or browser problem, Glenn.  We've had it on Pals occasionally too, and it used to happen to me when I had my previous phone, and was trying to post from it.  I don't think my phone was handling the cookie properly.

My suggestion would be to clear the browser cache, and cookies, and allow the forum software to set a new one.  Make sure the browser is set to allow the cookie to be permanently stored.
Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

Glenn

Thanks Simon, I'll pass your suggestions on
Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

Quote from: Ted on Nov 05, 2008, 18:58:06
well! if its 3 score and 10, then its 18 years ;D

You can add another 7, according to the latest stats. :)
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.