Virgin media planning 2,200 redundancies

[Rik]

The BBC reports.

Cable group Virgin Media has said it plans to cut 2,200 jobs by 2012, around 15% of its workforce, as part of a group-wide overhaul.

Virgin Media said the changes were "critical" to ensuring it was positioned to compete effectively.

The group said it would not start cutting jobs until the fourth quarter of next year.

The job losses come after 4,000 jobs were cut in the wake of NTL's merger with Telewest in 2005.

The latest redundancies are part of Virgin Media's planned cost savings of up to £120m ($186.4m) over the next four years.

[Inactive]

Virgin is run on a shoestring budget now, it will collapse with that amount of staff cuts.

[Rik]

That was my thought, In. Don't fancy being in a call centre queue.

[Simon]

That was my thought, In. Don't fancy being in a call centre queue.

Isn't that just it?  You cut staff, save wages, and make money out of call queues.  Simple!   

[Rik]

The new business model: provide a poor service, make money from answering complaints.

[Simon]

...or not.   

[kinmel]

The new business model: provide a poor service, make money from answering complaints.

Except the savvy ones run away and convince others to join us.

[Rik]

This is true - long live IDNet, all hail to Simon & Tim.

[Simon]

[Rik]

Quite right.