Ludlow Exchange

[lee]

So I sent the BT speed details to Idnet and Andrew kindly looked into it for me.

I got two emails from him today, the first informed me that he had contacted BT and would let me know as soon as he heard anything. This was at 2.53pm.

The second email at 3.58pm said:
"Hi Lee
BT have corrected an error at the exchange, please retest and let me
know if the issue is still present
Kind Regards
Andrew - IDNet Support."

I have just called my FIL and asked him to do the test, his connection has now rocketed up to 4.5mb from 260kbps.

IDNET do it again..the funny thing here is that his neighbours have complained about slow speeds for a while as a lot of them are on BT broadband. The guys at IDNET said the problem was on the exchange and not specifically to my FIL...sooooo everyone should see a sudden increase in speed.

I think that's a rather good result all roads round!!

Thanks again to everyone for their help and patience.

[Rik]

Great news, kudos to Andrew. 

[vitriol]

Yup he's a helpful guy 

[Lance]

Great news. Good to see that IDNet support were quick and once again got a good result out of BT!

[mrapoc]

ermmm this is gonna sound weird but..

I lives in Ludlow  8)  haha

I've not experienced any issues lately, perhaps a bit of slow down but last time I checked i was fully synced

[Lance]

It could be just one MFD (?) at the exchange which had a problem, one particular set or virtual paths, or even just the one line and how it was connected.

[Lance]

MFD (?)

I've checked, and it is MDF. Kitz gives an idea of the workings inside an exchange here.

[Rik]

And I thought you just built furniture with the stuff.