Let's really test idnet :)

g7pkf · Nov 17, 2008, 09:45:54

Well i decided to take the plunge and order a new phone line for my house through idnet.

now this project is to be done in 2/3 stages.

1.) install new line

2.) transfer my adsl over to new line.

Now one little question i know lines are a bit thin on the ground in my village, they have not run out (yet) but every bt eng i speak to says they are running out. whet happens if no lines are avalible? do BT install more?

Rik · Nov 17, 2008, 09:47:13

I guess only BT know the answer to that, Dean.

First thing they'll try to do, I suspect, is DACS a voice-only pair.

g7pkf · Nov 17, 2008, 09:50:10

Theres already a dacs at the top of my street, they had to disconnect it as someone wanted adsl

thats why i am concerned that none may be avalible.

Lance · Nov 17, 2008, 09:54:54

Well, lets hope they install a new one! Maybe you could suggest fibre to them!

Rik · Nov 17, 2008, 09:56:42

They do have an obligation to provide a line in most cases, but there is a financial threshold at which they can refuse, unfortunately I'm not sure what that is.

Sebby · Nov 17, 2008, 13:11:10

Watch that they don't try and use another pair in the same cable, Dean.

Inactive · Nov 17, 2008, 13:17:44

They did that to me when I had a second line Seb, prior to BB days tho'.

Sebby · Nov 17, 2008, 13:18:35

Same here. I always wonder whether it's having an impact on my ADSL, but I guess I'll just never know.

g7pkf · Nov 17, 2008, 14:32:05

Dont think i have a choice there is only 1 incoming cable to the whole village.

then it spilts and only one cable comes up my road. in the middle of the road it spurs off to my house with a 2 pair cable.

g7pkf · Nov 17, 2008, 16:59:32

has anyone had a second line installed when adsl is on the other line?

what problems did you encounter?

Rik · Nov 17, 2008, 17:00:57

No, I had my second line before ADSL came along, Dean. They wanted to DACS it but I explained it was for modem use only, so they ran a new pair in for me. Not much help I guess.

Sebby · Nov 17, 2008, 19:44:55

Quote from: g7pkf on Nov 17, 2008, 14:32:05
Dont think i have a choice there is only 1 incoming cable to the whole village.

then it spilts and only one cable comes up my road. in the middle of the road it spurs off to my house with a 2 pair cable.

Do you want this second line for improved ADSL? If so, and they're going to use another pair in the existing cable, it's not going to be of any benefit.

g7pkf · Nov 18, 2008, 09:00:45

No the plan is not improved adsl.

I will be moving the adsl over.

its more for modem use and so i have a seperate bill from my main home phone.

also when i dial into sites i regularly have problems as people want to phone us and me blocking the line for hours on end does not go down well.

Let me explain :- 2 years ago Both myself and my parents sold our houses and bought one bigger one and we have put a large extension on it.

They now have there own living room kitchen bedroom and bathroom all on the ground floor (they are getting older by the day). we only have 1 connecting door between us

;Dso we are able to have our own spaces.

We have 1 phone number and 2 main voip numbers, now the problem is they (and the wife) keep giving out the main house number not the voip number (we have one and the parents have one).

so if i am on the phone line none of the people they have given the number out to can get through!!!!

I have been bashing my head against a brick wall for 2 years, so after idnet offered phone lines

(Rik theres no smiley for bashing head against wall so i used this one)

***and i was very impressed with the service especially the honesty-remember the central going down last night, 1 phone call and i said what you broke, they said sorry a centrals gone down we are working on it, should be back soon. If that had been my previous but 1 isp they would have had me re-configuring routers etc in the mean time they would have fixed there end***

I decided to end the head bashing and get a second line installed. The second thing that persuaded me is my operations manager authorized the cost.

That is why even though it will cost £47 to move my adsl line at least it will give me 1 bill.

Rik · Nov 18, 2008, 09:07:13

Quote from: g7pkf on Nov 18, 2008, 09:00:45
(Rik theres no smiley for bashing head against wall so i used this one)

I'll see if I can find one.

Rik · Nov 18, 2008, 09:10:29

Here you go, stolen from PC Pals.

Simon · Nov 18, 2008, 09:47:57

Quote from: Rik on Nov 18, 2008, 09:10:29
Here you go, stolen from PC Pals.

Err... rented. I'll send you a direct debit form.

Rik · Nov 18, 2008, 09:54:59

At least I acknowledge my source.

Simon · Nov 18, 2008, 10:16:59

Inactive · Nov 18, 2008, 10:21:15

Quote from: Rik on Nov 18, 2008, 09:54:59

At least I acknowledge my source.

So does Gordon Brown.

Rik · Nov 18, 2008, 10:22:55

What, Keynes.

g7pkf · Nov 18, 2008, 16:10:05

Well have now placed the order..(well it actually got ordered yesterday)

Think i confused them a little. i know im an awkward git.

lets see what happens.

At present idnet are awaiting an installation date.

trouble is BT are involved

Rik · Nov 18, 2008, 16:10:56

Trouble is, BT are always involved.

g7pkf · Nov 18, 2008, 16:13:05

monopoly (no not the game).

TBH my NTL line when it worked worked well, trouble is support was non existant (and it went off line when it was hot-till i went to the little green box up the road and opened the door for 10 minutes)

Rik · Nov 18, 2008, 16:17:06

Not a fan of NTL then?

g7pkf · Nov 20, 2008, 16:16:48

Well the new line is scheduled for 2nd December (AM)and apparently adsl on the same day.

I am having a couple of concerns but i have just emailed support to try and get them ironed out.

Minor glitches nothing even major enough to post (yet)