help needed

[psp83]

Hi all..

Just built a 2nd machine.

Put everything together, pressed the power button, Bios see's the hard drive but doesn't see the DVD drive. Everything is connected by SATA.

I've even tried using IDE. Took a spare IDE dvd drive from an old PC, Bios found the DVD drive. set it as default boot device. Restarted with the OS disc in the drive and nothing happens.

How can i get the SATA dvd drive working 

[cavillas]

Do Sata drives have Master Slave settings?  If so are both Hard drive and CD set to master?  If so set CD to slave and Hard drive to master.

[psp83]

Theres none on the dvd or hard drives.

[Ray]

Your Sata controller wouldn't be a Promise fasttrack 378 would it, Paul, I remember having a problem with one of my machines that had 4 sata ports, 2 were on a Via controller and 2 on the Promise one. I found out after much messing about and investigation that the Promise controller didn't support Sata DVD drives.  

[cavillas]

 I found this on Microsoft site as an answer.

"EBA posted something about a DVD Burner not being recongnized by Windows XP. Sorry, but I have to answer this since I searched high and low for an answer and found none. Please spare me the lecture about this not being the right place to post and get on with your developing and programming lives...



If the burner is recognized in the BIOS and not in Windows XP, try turning off the EXTENDED setting in the BIOS, set it to NONE. Select the DVD drive in your BIOS, (usually MASTER 2 if you have a primary and secondary hard drive and a CD-ROM plugged into your IDE slots on your motherboard) then click <enter> to choose whatever setttings your BIOS provides to shut things off. Reboot. Now the DVD drive will not be recognized by the BIOS and that for some unkown reason is a GOOD thing, now when XP loads it will magically find that brand new SATA DVD Burner Rewriter you've been itching to use.



It took me two days to figure this out and I was angry when I found the solution! These new fangled SATA DVD Burners don't tell you that the BIOS doesn't need to recognize the drive. I contacted both the manufacturer and Microsoft and both were clueless. I stumbled upon this simply by hacking around with the settings. It makes absolutely no sense, but works."

[psp83]

No idea. Its a barebones package from novatech. all you have to do is put you in your drives etc.

I've even tried IDE. Bios picks up the spare dvd drive but doesn't boot from it and its set as the default boot device.

[cavillas]

Another one from searching  "try connecting the sata hard drive to sata port 0 and the dvd drive to sata port 1"  I will keep looking for any help for you until someone more knowledgable arrives.
"

[cavillas]

Hers more "The SATA port you're trying to use might not be available, it might be dedicated to RAID etc.  Go into BIOS and look around for "secondary SATA" or SATA 1 (your HDD is probably SATA 0).  See if it's set for RAID, or if you have an option for "SATA as IDE" or "Legacy Mode" or the like. 

On my mainboard I have several empty SATA ports, but I can't use any of them as they are all "owned" by a RAID controller for expanding my arrays.  For example, I'm running RAID 1 but there's (4) ports, with two free.  They're available if I wanted to change my array to RAID 5 or RAID 10, but not for another device. 

If you're not running RAID of any sort, make sure RAID is disabled in the BIOS, that might free up that port.
Tony

Users helping Users...



gaiamgoat (TechnicalUser) 3 Dec 08 13:27 
Sorry it took so long to get back. I was able to get it working. RAID was not enabled, but the machine had the option of enabling specific SATA ports. I never would have found that setting without your help. Thanks! 

"

[kinmel]

Which motherboard do you have ?

[psp83]

thanks guys, doesnt matter now, novatech wants it returned, so i now took it apart and packaging it back up! 

[Rik]

It never goes back in the box the way it came out, does it...

[Lance]

Stupid question, but i assume it is definitly a bootable cd/dvd you were trying?