Have the spam rules changed recently?

[rickus]

Happy New Year everyone.

I have an e-mail account on idnet.com and usually access it by Outlook Express

When I have accessed it directly through Internet Explorer it has had loads in the junk folder, c99% of it spam and 1% genuine.

I have gone in via IE twice recently. There is no spam in the junk folder but there were a couple of genuine mails in the junk folder - 1 from an address that normally gets through and the other from a new address. 

IDNET helpdesk not manned at the moment - so can anyone here explain please.

[Rik]

It's difficult to explain without specifics, but the spam filters work at several levels, and may have been triggered by the contents of the messages. Spam is auto-deleted, so that could explain why the junk folder was otherwise empty. 

[rickus]

Thanks Rik

Two points to note:

- Cannot think why the content of the blocked mails should fall foul of the spam filters

- There used to be 10-20 spam mails per day and these could be found in the junk folder - now there are none

[Rik]

The spam filters are at several levels, and the boundary ones will be rejecting some mail that previously got through, so the delivered spam should reduce. As I say, I can't really answer in detail without some specifics, so your best bet would be to call IDNet on Monday, or drop them an email.