Slow speeds today

vitriol · Dec 30, 2008, 19:56:43

Been experiencing slow, erratic speeds today, browsing is a real pain. Anyone else?

Noise margin has dropped from the normal 11.5db to around 8.4db, would this be the cause?

just a little side note, yesterday was the same so I went to my sisters house, its about 200 yards around the corner. Ran speedtests there and it was really fast, 6.7 meg. Alot quicker than than mine which was running at about 1 meg.

Philip · Dec 30, 2008, 20:02:07

no problems in Penzance,

kinmel · Dec 30, 2008, 20:08:37

no problems here, SNR is erratic but the router is coping ok

Sebby · Dec 30, 2008, 20:52:12

Quote from: vitriol on Dec 30, 2008, 19:56:43
Been experiencing slow, erratic speeds today, browsing is a real pain. Anyone else?

Noise margin has dropped from the normal 11.5db to around 8.4db, would this be the cause?

The cause would be noise, which is not to do with the ISP. It sounds like your target SNRM has been increased previously, which suggests instability.

Could you post the stats from your router, and also run a BT speed test and post the results.

vitriol · Dec 30, 2008, 21:00:38

Connection speed

Down 8128
Up 448

Line Attenuation

Down 20db
Up 10db (I believe Netgear routers incorrectly report this)

Noise Margin

Down 8.5db
Up 23db

Speedtests from througout the day

11:42 30/12/08

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 8128 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 7150 kbps
Actual IP throughput achieved during the test was - 3145 kbps

11:43 30/12/08

Namesco BB Speedtest

http://www.speedtest.bbmax.co.uk/results.php?t=1230638300&v=5895447

-----------------------------------------------------------------------------------------

15:00 30/12/08

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 8128 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 7150 kbps
Actual IP throughput achieved during the test was - 2318 kbps

Namesco BB Speedtest

http://www.speedtest.bbmax.co.uk/results.php?t=1230650262&v=5896694

-----------------------------------------------------------------------------------------

19:24 30/12/08

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 8128 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 7150 kbps
Actual IP throughput achieved during the test was - 1724 kbps

Namsco BB Speedtest

http://www.speedtest.bbmax.co.uk/results.php?t=1230666002&v=5898654

LesD · Dec 30, 2008, 22:23:03

Something's up I do seem to be able to log into my account at the moment.
I have tried from two different machine one running IE7 in XP Pro and the other IE7 in Vista Home Premium!

What's up Doc?

Philip · Dec 30, 2008, 23:01:37

www.idnet.net seems to be down for me

vitriol · Dec 30, 2008, 23:05:22

Down for me too.

Simon · Dec 30, 2008, 23:07:25

I'll put a call in.

Philip · Dec 30, 2008, 23:10:03

cheers Simon

Simon · Dec 30, 2008, 23:13:57

I've put a call in, and will follow up with an email directing them to this thread. I suspect someone's fiddling about with a router, or something, and that it will be OK in the morning. Haven't noticed any speed issues myself today.

Sebby · Dec 30, 2008, 23:15:15

Quote from: vitriol on Dec 30, 2008, 21:00:38
Connection speed

Down 8128
Up 448

Line Attenuation

Down 20db
Up 10db (I believe Netgear routers incorrectly report this)

Noise Margin

Down 8.5db
Up 23db

Speedtests from througout the day

11:42 30/12/08

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 8128 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 7150 kbps
Actual IP throughput achieved during the test was - 3145 kbps

11:43 30/12/08

Namesco BB Speedtest

http://www.speedtest.bbmax.co.uk/results.php?t=1230638300&v=5895447

-----------------------------------------------------------------------------------------

15:00 30/12/08

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 8128 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 7150 kbps
Actual IP throughput achieved during the test was - 2318 kbps

Namesco BB Speedtest

http://www.speedtest.bbmax.co.uk/results.php?t=1230650262&v=5896694

-----------------------------------------------------------------------------------------

19:24 30/12/08

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 8128 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 7150 kbps
Actual IP throughput achieved during the test was - 1724 kbps

Namsco BB Speedtest

http://www.speedtest.bbmax.co.uk/results.php?t=1230666002&v=5898654

Everything looks fine at your end. The lower SNRM is probably just due to Christmas lights or something, but it's not impacting your connection rate anyway. I would get in touch with IDNet about this one - it could just be exchange congestion, or perhaps work at your exchange, but it's worth getting them to look into it anyway.

vitriol · Dec 30, 2008, 23:18:26

My friends and families connections all seem to be fine, getting their usual speeds so I kind of ruled out exchange congestion.

Sebby · Dec 30, 2008, 23:20:57

Probably different VPs, though. See what IDNet say.

vitriol · Dec 31, 2008, 11:36:07

Noise margin back up to it's usual 11.5db. Speeds still slow and erratic, I will continue to collect results and call IDNet on Monday. Thanks for the replies guys.

Simon · Dec 31, 2008, 12:35:22

According to Simon this morning, the server seems to have developed some "intermittent instability", which he is investigating.

Sebby · Dec 31, 2008, 15:27:38

Is that affecting web browsing, though?

Simon · Dec 31, 2008, 15:28:57

Sebby · Dec 31, 2008, 15:29:49

I thought it was only affecting their website. Still, IDNet will be able to say for sure on Monday.

Rik · Dec 31, 2008, 15:35:31

Website only, afaik, Seb.