Idnet Customer portal and RSS feeds

Steve · Jan 14, 2009, 10:28:42

Anyone else had any issues in the last few days?

I have reported it again to customer support and they agree there is an issue but I am not sure whether its only me who is affected,as usual 5 mins since phone call now working again

Rik · Jan 14, 2009, 10:29:59

Not me, but I know Martin has just reset the server.

Simon · Jan 14, 2009, 10:30:39

I rarely use it, Steve, sorry.

Steve · Jan 14, 2009, 10:36:47

I need the RSS feed when son's home from University, 21Gb gone and not half a month past yet,he blames Windows 7

Rik · Jan 14, 2009, 10:38:57

The feeds are working again.

kinmel · Jan 14, 2009, 10:43:57

The feeds for month so far, and 4 days peak and off peak are working OK for me, although the very top feed claims that "Live Bookmark feed failed to load"

Steve · Jan 14, 2009, 10:51:01

Its fine for me now,I've just had intermittent issues over the last few days, been keeping an eye on the feed due to excessive downloads earlier this month.

I know its only a £1 per extra GB but its a matter of principal as I pay the bill. He's got used to free unlimited broadband at University

Rik · Jan 14, 2009, 10:52:05

So that's where all the money goes in the education system.

davej99 · Jan 14, 2009, 13:28:27

Having problems logging on to my account. It just times out. Is it just me?

Sebby · Jan 14, 2009, 13:29:11

Quote from: stevethegas on Jan 14, 2009, 10:36:47
I need the RSS feed when son's home from University, 21Gb gone and not half a month past yet,he blames Windows 7

I'd blame Vista. If it hadn't been so bad, they wouldn't have needed to bring out a new OS so soon.

Steve · Jan 14, 2009, 13:47:36

Quote from: davej99 on Jan 14, 2009, 13:28:27
Having problems logging on to my account. It just times out. Is it just me?

Same here again!

davej99 · Jan 14, 2009, 14:41:30

Seems to be running OK now.

Rik · Jan 14, 2009, 15:14:28

They have been working on the server today.

Sebby · Jan 14, 2009, 20:14:50

Can I suggest they use a desk next time?

Rik · Jan 15, 2009, 10:04:15

Sebby · Jan 15, 2009, 12:32:39

colirv · Jan 15, 2009, 21:03:00

I'm now getting bandwidth usage figures hourly, which is a bit of a pain. Anyone else getting this?

Steve · Jan 15, 2009, 21:11:44

Not sure I know what you mean, however I can see a time on my bookmark feed link in firefox,also my upload is quoted down to 7 decimal places.

colirv · Jan 15, 2009, 22:53:50

I used to get one of these

once a day. I'm now getting them every hour, with the end time (21.13.10.0 in the example) increased by an hour.

Steve · Jan 15, 2009, 23:17:12

Sorry for being stupid but is this an RSS feed into your email client? if so can you not change how often it asks to be updated?

colirv · Jan 16, 2009, 00:36:16

Thanks Steve - you're not the one being stupid! I'd forgotten I'd set it up originally, and for some reason the setting had reverted to a default. Doh!

Steve · Jan 16, 2009, 08:48:19

NP,I use Thunderbird and even though it is set to update every 100 minutes I am not bombarded by repeated updates,I just normally click on the Firefox toolbar where I have a idnet RSS bookmark is located.

Rik · Jan 16, 2009, 10:22:26

There does seem to have been a change to the RSS feed, which used to be updated daily, and is now being updated hourly. The problem is, as the day goes on, the projection becomes less accurate. The number of decimal places has been fixed.

Steve · Jan 16, 2009, 15:29:42

Presumably work in progress, as at the moment it is not available to me at all via RSS

Rik · Jan 16, 2009, 15:41:45

Just checking...

Steve · Jan 16, 2009, 15:57:05

Its working now

Rik · Jan 16, 2009, 15:58:12

Check complete.

Danni · Jan 16, 2009, 18:33:18

That explains why my google reader is being spammed $:-\$

Rik · Jan 16, 2009, 18:40:33

It seems to have settled on a schedule of hourly updates, which I find strange, as the projections just get more inaccurate as they day goes on.

Danni · Jan 24, 2009, 17:51:34

I wanted to keep them, I did, but I had to unsubscribe as about half my feeds were IDNet bandwidth usage, and it was annoying me.

mchunt_idnet · Jan 24, 2009, 18:39:37

I am testing an updated version of the feed (v3) which works off our daily summary, this will prevent over eager feed readers getting swamped with hourly updates.

Quote from: Danni on Jan 24, 2009, 17:51:34
I wanted to keep them, I did, but I had to unsubscribe as about half my fneeds were IDNet bandwidth usage, and it was annoying me.

Lance · Jan 24, 2009, 23:42:58

Thanks for the update, Martin.

colirv · Jan 25, 2009, 10:54:16

As someone here pointed out to me recently, if you're using something like Brief you can set the frequency of updates for each different feed yourself. My IDNet feed is now set to daily and it works fine.

Sebby · Jan 25, 2009, 11:57:43

Quote from: mchunt_idnet on Jan 24, 2009, 18:39:37
I am testing an updated version of the feed (v3) which works off our daily summary, this will prevent over eager feed readers getting swamped with hourly updates.

Thanks, Martin.

Rik · Jan 25, 2009, 14:52:56

Good news, Martin. While I can restrict the feed updates locally, that would mean I would also lose access to service announcements, which defeats the object. If the new feed doesn't resolve the issue, would it be possible to separate the data into two feeds, usage and network status, so that we could set different update intervals locally?

mchunt_idnet · Jan 28, 2009, 08:45:06

The feed should now only show daily figures and not the more frequent [normally hourly] radius updates.

It will still show the status notifications as and when they happen.

Rik · Jan 28, 2009, 10:16:46

Great.