Here we go again...ADSLMax problems!

AvengerUK · Jan 29, 2007, 19:17:33

Well, at around 3Pm my internet started running like treacle. It started just after a resync, which is always a tell tale sign of ADSLMax starting to go wrong! Sync speed dropped rather alot also, by around 400kbs.

My download speed, for the last 4 hours or so has been 100kbs - unusable really, even loading this forum takes a while! Ive had my router off for two 30min periods, which made no difference. Although my sync speed did go back up by 400kbs or so, its still remained at a crawl.

Does anyone have anything i could try? Its extremely fustrating

lol - But i suppose thats ADSLMax for you!

Note: No, havent done a speedtest BT thing to check profile, dont bother as it never works! (and it doesent do anything at all unless i take my firewall off...something which is unwise!)

EDIT:

4 67 ms 286 ms 447 ms redbus-gw.idnet.net [212.69.63.1]
5 859 ms 1010 ms 362 ms www.idnet.net [212.69.36.10]

Now thats what i call high!

maxping · Jan 29, 2007, 19:30:11

Have you tried the speedtest@speedtest trick ?

AvengerUK · Jan 29, 2007, 19:33:45

and whats that? (Basically no!

)

maxping · Jan 29, 2007, 20:06:02

Thats strange i was sure i made a edited version here in this forum but its gone, heres the same again - http://www.idnetters.co.uk/forums/index.php/topic,1236.0.html

AvengerUK · Jan 29, 2007, 22:26:47

Thanks max.

The pings went down by their own about 10minutes after my first post - however speeds are still extremely bad!

I'll try it now

EDIT: Pings didnt go down for long it seems (Havent used my net since last post...i got fed up!) - See l8nc graph in sig!

maxping · Jan 29, 2007, 22:34:46

Give it a try it might help.

maxping · Jan 29, 2007, 22:56:11

Just had to do it here as i was getting pings over 120ms , i tried the BT log in and now my results are.

Pinging idnet.net [212.69.36.10] with 32 bytes of data:

Reply from 212.69.36.10: bytes=32 time=60ms TTL=60
Reply from 212.69.36.10: bytes=32 time=33ms TTL=60
Reply from 212.69.36.10: bytes=32 time=27ms TTL=60
Reply from 212.69.36.10: bytes=32 time=58ms TTL=60

ou7shined · Jan 30, 2007, 00:26:15

Yup my connection has been erratic since yesterday too, but I was keeping quiet. At various points today web pages (including this one) have been taking up to a couple of minutes to open. Pings aren't awful but they ain't consistent either. Haven't bothered with speedtests. I know they're down (I can practically taste the treacle) and I've been getting random disconnects after a few hundred hours of great stability and my sync speed has dropped again. I'll try the BT trick (keep forgetting about it) right now.

maxping · Jan 30, 2007, 00:37:31

I have made it a sticky in the "Help" forum so it will stay at the top.

ou7shined · Jan 30, 2007, 00:41:11

Pinging idnet.com [212.69.36.10] with 32 bytes of data:

Reply from 212.69.36.10: bytes=32 time=28ms TTL=60
Reply from 212.69.36.10: bytes=32 time=28ms TTL=60
Reply from 212.69.36.10: bytes=32 time=28ms TTL=60
Reply from 212.69.36.10: bytes=32 time=27ms TTL=60

Ping statistics for 212.69.36.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 27ms, Maximum = 28ms, Average = 27ms

Thanks once again Max

maxping · Jan 30, 2007, 01:05:48

ou7shined it doesn't always work first time but it does usually work,i recently had to log in and out 3 times before the pings dropped, a pain in the butt but worth it if you are a gamer.

Rik · Jan 30, 2007, 11:44:51

Quote from: AvengerUK on Jan 29, 2007, 19:17:33
Well, at around 3Pm my internet started running like treacle. It started just after a resync, which is always a tell tale sign of ADSLMax starting to go wrong! Sync speed dropped rather alot also, by around 400kbs.

What are your line stats? I just wonder whether you would benefit from having a higher target noise margin. Although that will produce a lower sync speed, it might not affect throughput (depends where in the range you sync), and it would help stability.

AvengerUK · Jan 30, 2007, 15:44:56

Didnt work max

Pings went down on their own, yet speeds are still stuck at 100kbs! - going to email support now with all sync details etc and see what they can do!

128.1 Kbps
which is around 16.01 KB/s **sigh** - thats prob the best ive got for a while aswell!

Rik · Jan 30, 2007, 18:02:33

Curious, I had a re-sync this afternoon, which just crept me into a 3000kbps profile. My throughput lifted within the hour, so it suggests you've had a bad sync event which has really depressed your profile. Have you checked your router logs to see if there's a number of re-syncs during the night?

maxping · Jan 30, 2007, 18:57:31

Quote from: AvengerUK on Jan 30, 2007, 15:44:56
Didnt work max

Did you give it a few tries?

AvengerUK · Jan 30, 2007, 21:29:50

I did :/

Message from CS was basically to wait for it to stablise (as i suspected!) - sigh, isnt max a pain in the a*se?

With 2 or so days left, (or more) at 14kb/s - im seriously considering giving Max the boot!

Note: see l8nc graph - at this rate my profile may never recover *looks at resyncs, pings and loss*

I used to get a better sync with this router - and that was with fast path on! Now, with interleaving on - i get a worse sync than i used to with fast path!

Somethings not right...

maxping · Jan 30, 2007, 21:49:29

Quote from: AvengerUK on Jan 30, 2007, 21:29:50
I did :/

sigh, isnt max a pain in the a*se?

Hey

AvengerUK · Jan 30, 2007, 22:55:18

Er. ah, yes

...not you

maxping · Jan 30, 2007, 23:45:46

MoHux · Jan 31, 2007, 00:14:38

Quote from: AvengerUK on Jan 30, 2007, 21:29:50
I did :/

Message from CS was basically to wait for it to stablise (as i suspected!) - sigh, isnt max a pain in the a*se?

With 2 or so days left, (or more) at 14kb/s - im seriously considering giving Max the boot!

Note: see l8nc graph - at this rate my profile may never recover *looks at resyncs, pings and loss*

I used to get a better sync with this router - and that was with fast path on! Now, with interleaving on - i get a worse sync than i used to with fast path!

Somethings not right...

Could it be something to do with the re-balancing of users??

AvengerUK · Jan 31, 2007, 08:27:47

Nah, its all day every day - even at the really quiet times!

Must be a Max problem

Rik · Jan 31, 2007, 09:05:07

Many Max problems can be solved by a little DIY work. Have you done the basic check of connecting via the test socket to see if your figures improve?

AvengerUK · Jan 31, 2007, 09:51:50

Ive done that once but not recently.

Ill try it when i get home - ive also picked up a freinds router to try, as my routers been a bit iffy recently!

Rik · Jan 31, 2007, 09:55:46

I've found that, since Max, there's no longer a 'best' router, different brands perform very differently according to the line characteristics and DSLAM. The best performance seems to come with matching the router chipset to the DSLAM. Prior to Max, I was using a Draytek 2600+, but this didn't handle the line very well once I moved to Max. Nowadays, I'm running the much cheaper Netgear DG834G, but it gives me superior results. If you can borrow different makes/models at all, it's well worth the experiment.

AvengerUK · Jan 31, 2007, 10:39:17

Im using a Zyxcel P660H which has - in the past been very stable for my line. Then again, so has this safecom im borrowing!