Slow speeds after power cut

[Glenn]

On Friday, my house suffered a power cut lasting about 4 hours. Since then my router connects at 2624

Current Rate:                 2624 kbs         448 kbs
Max Rate:                       2624 kbs       912 kbs
Current Connection:
Current Noise Margin:       12.0 dB       20.0 dB
Current Attenuation:       59.4 dB       31.5 dB
Current Output Power:       18.3 dBm       11.9 dBm

The download speed is currently about 600kbs, should this recover in the next few days?

[Simon]

Conversely, I had a power cut on Saturday, and my router resynced quite a bit faster than it was before.  Have you tried rebooting it, Glenn?

[Glenn]

Yep, I rebooted and the connection speed increased to what it is above, but the download speed reduced by 50%, it was on a 1250 profile. BT Speedtest site won't let me do another test for a while at the moment.

[Glenn]

Something has happened in the past 40 minutes



Not bad for a sync of 2624

[Rik]

Good old profiles from the look of it Glenn. Is your noise margin still at 12?

[Glenn]

Yes it's manually set at 12, I got back onto the BT speedtester, it still shows a 1250 profile

[Rik]

It looks like you may have to wait another couple of days for the profile to catch up then.

[Baz]

sorry to hijack, Glenn but Ive noticed a bit slowness overall in the past few days.

just got this from BT

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 8128 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 7150 kbps
    Actual IP throughput achieved during the test was - 4927 kbps

I normally get over 6000 kbps on this test

[Glenn]

I'll do you a swap 

[Baz]

    sorry Glenn didnt mean to rub it in   

[Glenn]

It's not a problem, my connection has always been slow by most peoples standards.

[Sebby]

So is 2.6Mb sync about normal for your connection, Glenn? If it's just the throughput that's suffering, it'll be the profile, which should recover on its own.

[Glenn]

Seb, that's what I thought, I normally connect between 2.3 - 2.6Mb

[Sebby]

Ah, okay, so it's the profile.

[Rik]

sorry to hijack, Glenn but Ive noticed a bit slowness overall in the past few days.

just got this from BT

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 8128 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 7150 kbps
    Actual IP throughput achieved during the test was - 4927 kbps

I normally get over 6000 kbps on this test

Have you checked whether your exchange is congested, Baz?

[Lance]

Mine has become congested recently (actually admitted by BT) 

[Sebby]

BT admitted something? Now there's a first.

[Lance]

I was amazed as you, Sebby. 

[Rik]

It will never last.

[Baz]

Have you checked whether your exchange is congested, Baz?

http://usertools.plus.net/exchanges/  is showing as all green Rik.

[Rik]

Might be worth asking support, Baz, the user tools are often out of date.

[Baz]

ah right. is there another way to check.

[Rik]

Yes, ask support.

[Baz]

   right. cheers Rik. will keep an eye on it for a few days as BT is now telling me

Your DSL connection rate: 8128 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 7150 kbps
    Actual IP throughput achieved during the test was - 5946 kbps

[Rik]

Looks to be fairly classic congestion, Baz. See what it's like this evening if you can.