Ping times Jan 28 onwards

[uxbod]

56bytes every 5 minutes should be no problem at all

[David]

Heya All

Just thought I would log in and say I have been suffering from similar issues as most people on here, seem to only log on here when I have a problem, which fortunately doesn't seem that often, although of late the high pings are becoming more and more of an issue.  My other half is a gaming man, and needs the connection in the evening, I use a laptop on the wireless network.  I am finding that I can't even surf seemingly low gfx sites without affecting the ping so he notices it in gameplay.  We have done the reboots of the router, more this past few days than any other time.  To be honest it doesn't seem to make a great deal of difference.  Hoping things get sorted soon, same as everyone else!

Helen x

Hi Helen welcome 

[Lance]

My pings are averaging at least double the normal. I hope IDNet get this sorted sooner rather than later as I fear it could do some long term damage to their customer base and reputation.

[Rik]

It certainly may have an impact, Philip, but it shouldn't be too dramatic, not enough to explain, for example, an increase form 24ms to 300+ms for me. Exchange congestion and internet load may be coming into play at this time of day, though.

[hellyl]

My pings are averaging at least double the normal. I hope IDNet get this sorted sooner rather than later as I fear it could do some long term damage to their customer base and reputation.

Heya Lance.

Have to agree with you there, while I am not the type to say after the first problem, right thats it I am off.  The current climate being they way it is and paying a higher than average price for an internet connection, its becoming more and more tempting to go for a lower priced isp.  I really don't want to up ship and move as have until recently been impressed with IDNET's connection.  Its just knowing when to draw the line I suppose.

Helen x

[Rik]

We understand, Helen, we're all a bit frustrated this week.

[Lance]

I agree, Helen. I don't game so pings are critical for me, but you do notice a general slowness if they get too high. I think it is only fair to give an ISP time to sort a problem but the question is how long do you give them? Also to be taken into consideration is how the ISP has been in the past and what the known outlook is for the future (ie IDNet have just got masses of new capactity so there shouldn't be congestion).

[psp83]

Well i just lost all http:// for about 10 mins, MSN messenger was working fine though. 

[uxbod]

unless the balancing has gone to pot again sometimes you are at mercy of your upstream provider and their SLAs; so I sympathise with IDNET and their current struggles.

[Rik]

Apparently, today's problem was with BT.

[David]

That makes sense

[psp83]

Apparently, today's problem was with BT.

Still problems somewhere though, Pings are up and down still and i lost http:// for about 10mins (msn messenger was fine)

[Rik]

I can't get any more information atm, Paul.

[uxbod]

[Lance]

HTTP was fine here, Paul.  

[Philip]

HTTP was fine here, Paul. 

I lost it too, only for a couple of minutes though 

[psp83]

Tracing route to www.idnet.net [212.69.36.10]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    95 ms    88 ms    80 ms  telehouse-gw2-lo2.idnet.net [212.69.63.55]
  3   123 ms    88 ms    86 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
  4   131 ms   141 ms   137 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
  5   103 ms    99 ms   125 ms  redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
  6   130 ms   130 ms   124 ms  www.idnet.net [212.69.36.10]

Trace complete.

Time for another router reboot! 

[Rik]

Could you try running PingGraph or similar, Paul, to produce a broader view?

[Lance]

Here is my ping graph for the last hour or so. I'm going to restart PPP to see if that helps things.

[attachment deleted by admin]

[Rik]

Here's mine, I didn't, but you can see the dramatic fall off and recovery.

[attachment deleted by admin]

[psp83]

Could you try running PingGraph or similar, Paul, to produce a broader view?

Link please?

[David]

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\David>ping idnet.net

Pinging idnet.net [212.69.36.10] with 32 bytes of data:
Reply from 212.69.36.10: bytes=32 time=36ms TTL=59
Reply from 212.69.36.10: bytes=32 time=32ms TTL=59
Reply from 212.69.36.10: bytes=32 time=33ms TTL=59
Reply from 212.69.36.10: bytes=32 time=32ms TTL=59

Ping statistics for 212.69.36.10:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 32ms, Maximum = 36ms, Average = 33ms

C:\Users\David>








Im only posting in a bid to help....no more

[Rik]

Link please?

http://www.vwlowen.co.uk/moreinternet/files.htm

[Lance]

Here is my ping graph for the last hour or so. I'm going to restart PPP to see if that helps things.

Well, I've restarted PPP and the graph looks just the same as before I reset it. So if everybody wouldn't mind getting off my VP and pipe... 

[Lance]

Your pings look fine in reply #546, David.