Ping times Jan 28 onwards

Started by MarkE, Jan 28, 2009, 13:49:28

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Rik

Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

David

This last post was sent to my phishing manager Rik,turned red and an alarm sounded when I clicked on it  :dunno:

Im thinking it was the link ?
Many hammer all over the wall and believe that with each blow they hit the nail on the head.

David

#577
Broadband Link – Summary
Connection Information
Broadband Connection:    Built in modem - ADSL
Current Status:    Fully Operational
DSL Connection Details    
Broadband Link
DSL Line (Wire Pair):    Line 1 (inner pair)
Protocol:    G.DMT Annex A
DSL Channel:    Interleaved
DSLAM:    Country: {0xB5} Vendor: {TSTC} Specific: {0x00}
ATM PVC Info:    0/38
ATM Encapsulation:    Routed LLC
ISP Details    
ISP Connection
Connection Type:    PPPoA
User Name:    
IP Address Range:    <IP address removed - Rik>
Subnet Mask:    255.255.255.255
Gateway:    212.69.63.55
Primary DNS:    212.69.40.3
Secondary DNS:    212.69.36.3
Host Name    
Domain Name:    
MTU:    1500
Spoof MAC Address:    
Many hammer all over the wall and believe that with each blow they hit the nail on the head.

David

Taken phone number off Rik just noted it was on the page  :no:
Many hammer all over the wall and believe that with each blow they hit the nail on the head.

Rik

So was your IP address. ;) The page you are looking for is Broadband link - Summary, at the top of the menu.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

David

QuoteThe page you are looking for is Broadband link - Summary, at the top of the menu.

That is all that comes up on summary page Rik.found stats etc  :dunno:
Many hammer all over the wall and believe that with each blow they hit the nail on the head.

Rik

The screen should look something like this, David.

[attachment deleted by admin]
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

David

Thats the page I posted Rik  ???
Many hammer all over the wall and believe that with each blow they hit the nail on the head.

Rik

So it is, I must get my eyes tested.  :blush:

You have interleaving on, so it might be worth asking support to get it turned off.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

David

I will send you an appointment  ;D

Still it was a good tour around the router  :thumb:

I will ask them  :thnks:
Many hammer all over the wall and believe that with each blow they hit the nail on the head.

David

Contacted support with luck it will be off tomorrow,allow 24 hours,so with BT I will allow a week,will I notice any difference ? :dunno:
Many hammer all over the wall and believe that with each blow they hit the nail on the head.

Rik

BT are usually quite fast on this one, David. Your ping times will probably drop by about 20ms when it's been done.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

David

That sounds good what will it result in, I assume a more stable connection ?as I never play on-line gaming will the over all effect be that noticeable ?
Many hammer all over the wall and believe that with each blow they hit the nail on the head.

Rik

I don't think you'll notice much, David. Only gamers and those using VOIP are really troubled by ping times. Interleaving can actually speed up throughout if the line is error prone, but if that is the case, the BT software will probably switch interleaving back on.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

David

Another learning curve for me......Thanks Rik apprecited  :thumb:
Many hammer all over the wall and believe that with each blow they hit the nail on the head.

snaggie

 >:(

Everytime I log on in recent days, my ping has been way too high.  Cannot possibly go on to my COD4 servers with pings like these:

PING 193.200.158.60 (193.200.158.60): 56 data bytes
64 bytes from 193.200.158.60: icmp_seq=0 ttl=122 time=190.0 ms
64 bytes from 193.200.158.60: icmp_seq=1 ttl=122 time=170.0 ms
64 bytes from 193.200.158.60: icmp_seq=2 ttl=122 time=145.0 ms
64 bytes from 193.200.158.60: icmp_seq=3 ttl=122 time=165.0 ms

--- 193.200.158.60 ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss
round-trip min/avg/max = 145.0/167.5/190.0 ms

Can anyone shed any light on how long this is going to go on?  I may have to look to going to another ISP, and I really don't want to do that!

Glenn

snaggie Have you tried rebooting your router? but for a definitive answer you will be best contacting the IDNet support team
Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

All we can say is that IDNet are working on the problem as fast as possible. If you contact them, they can see whether you're on a congested pipe and, if necessary, move you to another. (The irony is that, since they added more capacity, they've suffered from congestion on some pipes while others remain empty.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

uxbod

Quote from: snaggie on Feb 09, 2009, 15:42:27
>:(

Everytime I log on in recent days, my ping has been way too high.  Cannot possibly go on to my COD4 servers with pings like these:

PING 193.200.158.60 (193.200.158.60): 56 data bytes
64 bytes from 193.200.158.60: icmp_seq=0 ttl=122 time=190.0 ms
64 bytes from 193.200.158.60: icmp_seq=1 ttl=122 time=170.0 ms
64 bytes from 193.200.158.60: icmp_seq=2 ttl=122 time=145.0 ms
64 bytes from 193.200.158.60: icmp_seq=3 ttl=122 time=165.0 ms

--- 193.200.158.60 ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss
round-trip min/avg/max = 145.0/167.5/190.0 ms

Can anyone shed any light on how long this is going to go on?  I may have to look to going to another ISP, and I really don't want to do that!
ping idnet.net and posts the results for that please.

uxbod

Quote from: Rik on Feb 09, 2009, 15:46:11
All we can say is that IDNet are working on the problem as fast as possible. If you contact them, they can see whether you're on a congested pipe and, if necessary, move you to another. (The irony is that, since they added more capacity, they've suffered from congestion on some pipes while others remain empty.
though dependent on where that server is it could just be slow due to a congested UK internet while the weather is bad.  Hence pinging idnet.net as that should be the shortest run across the IDNET network IMHO.  Current stats for that are :-


Rik

Mine are...

[attachment deleted by admin]
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Glenn

Mine climbed to over 170ms at lunchtime, I only checked because I was getting data loss with pages not opening, I rebooted and they went back to the 25 - 30ms range.
Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

What I don't understand is why the reboots sometimes work, Glenn. When I did on Friday, I re-connected to the same central, but things were better?  :dunno:
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Glenn

I have no idea, it's not something I know anything about, but this is interesting
Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

snaggie

Quotesnaggie Have you tried rebooting your router? but for a definitive answer you will be best contacting the IDNet support team

Thanks.  Have rebooted my router, and got these results:

PING 193.200.158.60 (193.200.158.60): 56 data bytes
64 bytes from 193.200.158.60: icmp_seq=0 ttl=122 time=35.0 ms
64 bytes from 193.200.158.60: icmp_seq=1 ttl=122 time=35.0 ms
64 bytes from 193.200.158.60: icmp_seq=2 ttl=122 time=35.0 ms
64 bytes from 193.200.158.60: icmp_seq=3 ttl=122 time=35.0 ms

--- 193.200.158.60 ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss
round-trip min/avg/max = 35.0/35.0/35.0 ms

Just what it should be.  I haven't pinged IDNet yet as I do not know there IP (sorry).  Still don't understand why I should have to reboot the router ?   ???