Natwest - Rapport

Lance · Feb 25, 2009, 18:53:16

Natwest are now dishing out some custom software, but I'm not too sure what it does. It seems to set up a 'barrier' to stop anything seeing what you do on the Natwest online banking.

More details here

Rik · Feb 25, 2009, 18:57:37

Seems like a good move, Lance.

Gary · Feb 26, 2009, 08:19:30

Looks good, just wondering if it will clash with some security suites that put similar hooks in like Kaspersky 2009 which I use on my Laptop

Its good to see them doing this though I think other banks will soon follow and the fact its compatible with FF is an added bonus, I'll wait awhile before downloading it to see what its like, call me old fashioned but never use version 1 of anything

talos · Feb 26, 2009, 08:28:19

Downloaded and installed, all seems OK, at the moment, will report any problems found

Lance · Feb 26, 2009, 08:59:14

Like you, Gary, i've held off installing it just yet. Probably will in a few days though.

Sebby · Feb 26, 2009, 13:22:03

I'm not really sure what it does, but it seems like a sensible idea.

Gary · Feb 27, 2009, 08:15:49

Quote from: Sebby on Feb 26, 2009, 13:22:03
I'm not really sure what it does, but it seems like a sensible idea.

Kaspersky finds it as a keylogger as it is a keyboard encryption driver, you have to turn off keylogger detection in Kaspersky to use it, so that's great for banking, baring in mind there is no silver bullet in security, and lousy for general detection of keyloggers in your system, I'm still not sold on it myself.

talos · Feb 27, 2009, 09:57:21

Not found any problems so far, I'm running Avast, Malweb and AS Anti Hacker, and none of these has had to be altered, they all seem to run in perfect harmony. I have also tested it with Shields Up online security checker and nothing they threw at me got through.
As for Kaperski, I deleted it a week after installing, it seemed to find problems with everything.

Gary · Feb 27, 2009, 14:23:34

Quote from: talos on Feb 27, 2009, 09:57:21
Not found any problems so far, I'm running Avast, Malweb and AS Anti Hacker, and none of these has had to be altered, they all seem to run in perfect harmony. I have also tested it with Shields Up online security checker and nothing they threw at me got through.
As for Kaperski, I deleted it a week after installing, it seemed to find problems with everything.

No issues with Kaspersky here, it just needs to have key logger detection unticked which i'm not keen on, maybe it just has better keylogger detection ability's

Edit* it appears a hacker has already cracked it http://www.broadbandreports.com/forum/r21637905-Trusteer-Rapport-cracked *sigh* its so hard to keep ahead of the game

Lance · Feb 27, 2009, 14:57:37

No point in installing it then!

Sebby · Feb 28, 2009, 15:57:55

Companies like NatWest need hackers to write the software.

Rik · Feb 28, 2009, 15:59:20

It wouldn't be the first time that that happened, of course.

Sebby · Feb 28, 2009, 15:59:43

What, that hackers wrote the software?

Rik · Feb 28, 2009, 16:03:06

They've been employed to check security apps before now, I'm not sure if they've written them or not.

Sebby · Feb 28, 2009, 16:05:09

Ah. I think it's what is necessary. I can just imagine NatWest using "normal" software developers to write Rapport.

Rik · Feb 28, 2009, 16:05:55

A pointless exercise, a bit like asking Sir Fred to give his pension back.

Sebby · Feb 28, 2009, 16:06:58

Glenn · Feb 28, 2009, 16:08:30

We had 2 'ex hackers' in our office late last year checking password security

Rik · Feb 28, 2009, 16:12:28

More business should do it, Glenn, imo.

talos · Feb 28, 2009, 17:15:42

I'm still a bit wary over this hacked story, there's not a lot of info on this one, it could be just a spoiler of course

Rik · Feb 28, 2009, 17:18:27

As always, no-one will admit if it has been hacked, Bob, so we are left to our own defences again.

talos · Feb 28, 2009, 17:21:55

Quote from: Rik on Feb 28, 2009, 17:18:27
As always, no-one will admit if it has been hacked, Bob, so we are left to our own defences again.

I agree, but I would expect a report from people who's bank security has been breached.

Rik · Feb 28, 2009, 17:27:16

That's assuming they know, of course.

talos · Feb 28, 2009, 18:04:44

I think if my money started to disappear, without me spending it of course, I would notice

Rik · Feb 28, 2009, 18:06:22

That's true.

Steve · Feb 12, 2010, 17:39:47

Free download of Rapport is available from here It comes with several banking sites pre configured, you can also add to it any other site to which you transmit sensitive data.

Den · Feb 12, 2010, 19:16:38

How good is it Steve and is it required if you are running a security suite such as Norton Security?

Steve · Feb 12, 2010, 20:27:44

Some more details here Den , whether you need it in addition to NIS I've no idea at present

Gary · Feb 12, 2010, 23:13:32

It slows your PC and browsing experience down a lot, also I read its been reverse engineered already, Niall had it and removed it I seem to remember

Lance · Feb 13, 2010, 00:07:10

Of course, Natwest customers have had it available for almost a year now... http://www.idnetters.co.uk/forums/index.php?topic=12990.0

Niall removed it when he had memory issues with Firefox.

Gary · Feb 13, 2010, 01:32:25

Did you use it in the End Lance?

Steve · Feb 13, 2010, 07:12:55

Well its on the Mac and to be honest I've not noticed its there either in Safari or Firefox but if its no use it might as well go one would hate to be lulled into a false sense of security

Baz · Feb 13, 2010, 08:01:50

interesting points here.My son and wife have installed this lately and i'm keeping an eye on it as I too heard about the slowing down problem.They havent said any thing yet but will let you know if they get any bother.

Gary....what does reverse engineered mean

Gary · Feb 13, 2010, 08:05:20

Quote from: Steve on Feb 13, 2010, 07:12:55
Well its on the Mac and to be honest I've not noticed its there either in Safari or Firefox but if its no use it might as well go one would hate to be lulled into a false sense of security

Have a read of this Steve, its a take on Trusteers Rapport. http://blog.rlr-uk.com/2009/05/trusteer-or-no-trust-ere.html

Gary · Feb 13, 2010, 08:06:53

Quote from: Baz on Feb 13, 2010, 08:01:50
interesting points here.My son and wife have installed this lately and i'm keeping an eye on it as I too heard about the slowing down problem.They havent said any thing yet but will let you know if they get any bother.

Gary....what does reverse engineered mean

Its taking a piece of hardware of software and literally taking it apart to see who its been created to either copy it, or to know how to circumvent it.

Steve · Feb 13, 2010, 08:16:07

Thanks Gary,If you read the blog the current product is probably safer than the earlier one,however I do worry about my complacency and an over reliance on a product claiming to make you safe but it also begs the question is something that might offer some degree of protection better than nothing at all.

PS I've merged the two together. Sorry should have done a search before I posted,but its only just been offered by HSBC

Gary · Feb 13, 2010, 08:23:24

Quote from: Steve on Feb 13, 2010, 08:16:07
Thanks Gary,If you read the blog the current product is probably safer than the earlier one,however I do worry about my complacency and an over reliance on a product claiming to make you safe but it also begs the question is something that might offer some degree of protection better than nothing at all.

I know what you mean, Steve. There is this article as well. http://www.broadbandreports.com/forum/r21637905-Trusteer-Rapport-cracked

I do wonder if we will just click and think its safe without thinking, my only problem with it is how it says it is safe even if you have malware on your pc? If you have I think that's pushing the boundaries a little, I guess its up to each of us to decide the pros and cons. Last time I tried it was on a windows box, not tried it on a mac yet.

Gary · Feb 13, 2010, 08:32:14

For Mac users here is how to uninstall Rapport should you ever need to.

1. Open Terminal (use Spotlight, that's what it's here for!).
2. Type "cd /Library/Rapport" (without the quotes, that'll place you in the Rapport folder)
3. Type "sudo ./RapportUninstaller.sh" and enter your admin password when prompted to (that will execute the uninstaller shell script)

And a few Mac users takes on it http://bloodyh.blogspot.com/2009/10/trusteer-rapport-on-mac-install.html

Steve · Feb 13, 2010, 08:38:50

The blogs a bit hit and miss, perhaps I was fortunate I didn't notice any performance issues on a single user machine.

Lance · Feb 13, 2010, 08:40:49

Quote from: Gary on Feb 13, 2010, 01:32:25
Did you use it in the End Lance?

Nope

Gary · Feb 13, 2010, 08:46:03

Quote from: Steve on Feb 13, 2010, 08:38:50
The blogs a bit hit and miss, perhaps I was fortunate I didn't notice any performance issues on a single user machine.

Its hard to tell, its down to each person to use and try themselves I think, personally I will avoid it, I did way back and probably still will, but that's not to say its not a good thing to have, I just don't like silver bullets personally, but it is an extra layer as you said.

Steve · Feb 13, 2010, 08:52:14

BTW the install package for the Mac has an uninstaller script with it which seems to work ok

Gary · Feb 13, 2010, 09:43:15

Quote from: Steve on Feb 13, 2010, 08:52:14
BTW the install package for the Mac has an uninstaller script with it which seems to work ok

That's good, they have moved on which is better, thanks for the heads up, Steve.