whats the point of the out of hours fault reporting phone number?

Started by Tekhoi, Mar 14, 2009, 17:51:24

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Lance

If I could get that service for only £60 now, I'd go for it as I don't have a NTE5. However, at the current price, I'll live with it!
Lance
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

I was, luckily, sorted out before the days of Openreach. :)
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Sebby

You could tell them that you want to fit extensions, Lance (currently you can't). I know it's worked for some - BT may fit you a free NTE5.

Lance

Lance
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This post reflects my own views, opinions and experience, not those of IDNet.

Sebby

But you want more, don't you? ;)

My point is that you can't do it yourself (legally) at present.

Lance

I think it'll have to stay as it is though. The current socket plate is one of there gold look ones and fits in with the rest of the switches in the hallway and lounge. Unfortunately as its not my house i don't think i could get away with replacing it with a boring white box!
Lance
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Sebby


Kris

Hi Rik,

Apparently there were some service tags left on my line, possibly from an engineer working on the exchange.

These don't occur very often apparently, so I was a little unfortunate to have experienced it within a couple of weeks of joining IDNET.

Quote from: Rik on Mar 15, 2009, 17:47:14
Did they say what was wrong?

Lance

Quote from: Kris on Mar 17, 2009, 18:38:44
These don't occur very often apparently, so I was a little unfortunate to have experienced it within a couple of weeks of joining IDNET.


To look at it another way, at least with IDNet you didn't have to battle against script monkeys in a Indian call centre as you would with some other ISPs!
Lance
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

Quote from: Kris on Mar 17, 2009, 18:38:44
Apparently there were some service tags left on my line, possibly from an engineer working on the exchange.

Presumably triggering a stale session? Thanks, Kris.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Sebby