My Line Is BT Wholesale WBC (21CN) Enabled - What Now?

emzino · Mar 31, 2009, 13:30:32

Hope I didn't sound like I was threatening. I do love the Customer Service with IDNet and the dedication.

Just that I have a really bad line and with countless calls to BT as well as DIYs to fix it myself, it has come to no avail.

Hoping this "new network" will turn things around.

Patience is a virtue right

David · Mar 31, 2009, 14:11:26

I hope it sorts out your probs

but Bt are not the fastest in the west are they and if you have problem now a new service may not even be able to reach you unless they sort the underlying issues out ...................

good luck with it though

Rik · Mar 31, 2009, 14:55:13

Quote from: emzino on Mar 31, 2009, 13:30:32
Just that I have a really bad line and with countless calls to BT as well as DIYs to fix it myself, it has come to no avail.

Unfortunately, WBC doesn't change the exchange-to-house part of the circuit, and it's there where the problems generally occur. If, however, you're on a congested exchange, then WBC might just do you some good (and give you more speed too).

VaderDSL · Mar 31, 2009, 15:00:54

Hi

Samknows states that today the exchange I am connected to is going 21CN, could a kind person take a look and see if the 21CN bit stated for today is the bit that will allow for higher speeds? on ADSL 2+ I can get around 16mb + as I live quite near the exchange.

http://www.samknows.com/broadband/exchange/MRBLA

Thank you kindly

Oh and if it is 21CN what does this mean in terms of IDnet? will I be able to upgrade to a higher service? Apologies for all the questions.

I often take a walk past and have seen a lot of openreach? Bt vans etc around

Rik · Mar 31, 2009, 15:30:18

Hi Vader

We need to be careful with the terminology here. 21CN is the new voice network, and doesn't affect broadband. WBC is the new broadband (ADSL2+) network and is independent of 21CN. Your link shows it's WBC today (as for many of us). Once it's working, and IDNet are happy with the service (it's been on test for a month or so), then you will be able to move to a new ADSL2+ package with the attendant speed benefits.

emzino · Mar 31, 2009, 16:02:28

IDNet will be offering a ADSL2+ service?!?!?!

Glenn · Mar 31, 2009, 16:11:32

Quote from: Rik on Mar 31, 2009, 15:30:18
then you will be able to move to a new ADSL2+ package with the attendant speed benefits.

Not for you and me

bobleslie · Mar 31, 2009, 17:20:08

There's quite a lot of interesting information about 21CN here.

Glenn · Mar 31, 2009, 17:41:38

I doubt with my current NM of 59.8db I will see much increase over the 2500 - 2800kbs I connect at now. If my line didn't have a 12db target margin then it may connect around 4000kbs, but BT can't/won't fix the issues on the line.

Rik · Mar 31, 2009, 18:44:36

Quote from: emzino on Mar 31, 2009, 16:02:28
IDNet will be offering a ADSL2+ service?!?!?!

They will, but only when testing is complete.

Rik · Mar 31, 2009, 18:44:58

Quote from: Glenn on Mar 31, 2009, 16:11:32
Not for you and me

How true.

Ann · Mar 31, 2009, 19:49:16

I wonder if they've done something to my exchange as I'm getting a decent connection at peak time tonight which is very odd. Maybe they've wacked some new stuff in there for ordinary ADSL at the same time as doing the WBC thing... isn't it exciting.

Rik · Mar 31, 2009, 19:51:48

It's possible, I suppose, that they will use a common backhaul, Ann. I don't know how compatible that bit of the connection is, but if you're making faster connections available at an exchange, it would seem sensible to increase capacity at the same time. He said, hopefully.

Noreen · Apr 01, 2009, 12:44:37

So did the great switchover happen?

Rik · Apr 01, 2009, 12:46:38

It did for me, early as it happens.

Noreen · Apr 01, 2009, 12:58:44

How did you know, Rik?

Rik · Apr 01, 2009, 14:43:03

Samknows...

http://www.samknows.com/broadband/

http://www.samknows.com/broadband/exchange/SMWV

Noreen · Apr 01, 2009, 18:01:15

This is mine. http://www.samknows.com/broadband/exchange/CLBER

Rik · Apr 01, 2009, 18:05:15

It looks like it either hasn't gone live on time, or Sam hasn't updated yet. IDNet might know if you're interested (you would benefit from WBC with your stats).

Noreen · Apr 01, 2009, 18:08:29

To be honest, Rik, I'm not all that bothered. I'm generally happy with the speed that I have, it was interest really. According to the router there hasn't been any break in the connection.

Rik · Apr 01, 2009, 18:11:57

None here either. I think it's when they start the 21CN work that the lines get a bit iffy.

Simon · Apr 01, 2009, 21:04:19

Mine still says: 21CN WBC status: RFS date set: 31/03/2009

bobleslie · Apr 01, 2009, 21:49:15

I use this exchange status checker.

I find it more up-to-date. For example, it showed my exchange had updated to WBC ahead of schedule and several days before Samknows.

Lance · Apr 01, 2009, 22:42:32

Some of us just don't have a date at all

Rik · Apr 02, 2009, 07:05:21

Quote from: bobleslie on Apr 01, 2009, 21:49:15
I use this exchange status checker.

I find it more up-to-date. For example, it showed my exchange had updated to WBC ahead of schedule and several days before Samknows.

Curiously, it was last updated on March 9, for me, and says the WBC date is expected to be March 31.