Help...Very slow speed

Rik · Mar 28, 2009, 16:11:05

Are you near a B&Q or similar (or a Maplin). Can you pick up an IDC tool (disposable ones are about £1), and just check that the 2 & 5 wires are well seated. Also, make sure that the same colour goes to the same terminal at each socket, eg blue/white are all on terminal 2, or vice versa.

12g · Mar 28, 2009, 17:20:16

Quote from: Rik on Mar 28, 2009, 16:11:05
Are you near a B&Q or similar (or a Maplin). Can you pick up an IDC tool (disposable ones are about £1), and just check that the 2 & 5 wires are well seated. Also, make sure that the same colour goes to the same terminal at each socket, eg blue/white are all on terminal 2, or vice versa.

Thanks Rik,

All wires are seated correctly and the right colour in the right number. I have even removed the wires from the socket where the router is plugged in, for the extension that we don't use. I will run a BT speedtest later.

Speedtest

Router Stats

Statistics Downstream Upstream
Line Rate 3616 448
Noise Margin 12.8 dB 20.0 dB
Line Attenuation 35.5 dB 22.0 dB
Output Power 12.3 dBm 19.8 dBm

Sebby · Mar 28, 2009, 17:40:42

Have you removed the ring wire from every socket, even those not in use?

12g · Mar 28, 2009, 20:11:24

Quote from: Sebby on Mar 28, 2009, 17:40:42
Have you removed the ring wire from every socket, even those not in use?

Thanks Sebby,

Yes, that was done yesterday.

12g · Mar 28, 2009, 20:16:12

Latest BT Speedtest

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 3616 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 250 kbps
Actual IP throughput achieved during the test was - 209 kbps

Steve · Mar 28, 2009, 22:16:11

I would have thought your profile should I have improved by now but sadly it hasn't,it seems to have got stuck (not unknown). I would suggest you contact support on Monday to see if they can get BT to give it a kick.

Sebby · Mar 28, 2009, 23:41:11

Hopefully it will have reset by then.

12g · Mar 31, 2009, 16:16:50

And the good news is..................

Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 5504 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 4500 kbps
Actual IP throughput achieved during the test was - 4077 kbps

Today is a good day!! 8)

Thanks to all who helped and gave advice.

Steve · Mar 31, 2009, 17:28:19

Did it do it by itself or did it need any help?

12g · Mar 31, 2009, 17:44:15

Thanks Steve,

Unfortunately I was told yesterday, Provided the connection remains stable the profile will automatically update, this process can take up to 72 hours. Lets hope I don't lose connection again, and roll on the training period!!

David · Mar 31, 2009, 17:46:36

Good stuff 12g

Simon · Mar 31, 2009, 17:48:35

Great news, 12g!

12g · Mar 31, 2009, 17:54:02

Thanks badpianoplayer & Simon,

everything is currently

Rik · Mar 31, 2009, 18:33:20

Makes your eyes water, doesn't it.

David · Mar 31, 2009, 18:42:59

12g · Mar 31, 2009, 18:46:05

Quote from: Rik on Mar 31, 2009, 18:33:20
Makes your eyes water, doesn't it.

Och aye!!

Rik · Mar 31, 2009, 18:46:39

Hoots mon.

12g · Mar 31, 2009, 18:50:21

Quote from: Rik on Mar 31, 2009, 18:46:39

Hoots mon.

"It's a braw, bricht, moonlit nicht"

Rik · Mar 31, 2009, 18:52:26

Lord Rockingham lives.

12g · Mar 31, 2009, 18:56:25

Quote from: Rik on Mar 31, 2009, 18:52:26
Lord Rockingham lives.

Rik · Mar 31, 2009, 18:57:33

You'll fit right in here, 12g, we're almost all able to remember that.

Sebby · Mar 31, 2009, 18:58:42

Rik · Mar 31, 2009, 18:59:19

I said almost, Seb, you youngsters won't remember at all.

Glenn · Mar 31, 2009, 19:02:31

Seb I with you, Lord who?

Sebby · Mar 31, 2009, 19:03:44

I'm glad it's not just me!