IDNet Account Login

zappaDPJ · Mar 30, 2009, 11:47:49

This I think is a different issue to one reported by Lona.

The login will not accept my password.

My login name is correct as I've used it to retrieve the password. Caps Lock is off and in any case I've c&p'd from the retrieved password mail.

Help!

Steve · Mar 30, 2009, 11:57:24

Mine's ok , No help to you though!

Rik · Mar 30, 2009, 12:10:54

Call support Zappa, there's nothing we can do from here. (Mine is working.)

zappaDPJ · Mar 30, 2009, 12:16:22

Will do, thanks to you both for checking

zappaDPJ · Mar 30, 2009, 12:46:52

The problem was my user name had been changed when the recent hardware upgrade took place.

Rik · Mar 30, 2009, 12:51:39

Ah! I said we wouldn't be able to help.

zappaDPJ · Mar 30, 2009, 13:00:00

Well your reply confirmed it was a problem unique to me which was a help

Sebby · Mar 30, 2009, 18:31:48

Glad it's sorted anyway.