"Not in Office" message

wkb21 · Apr 05, 2009, 21:47:01

How do I set an automatic "away-from-office/ home" message for a name@idnet.com webmail address please?

Steve · Apr 05, 2009, 22:10:50

For me as a home user I think the only way I could do this is to have my PC permanently on line with an automatic send/receive set and then create a rule which when activated which would send "an out of office" template email to the sender. There may be other ways, someone may have a better idea.

Simon · Apr 05, 2009, 22:21:00

Can't access it from my phone, but I'm sure I've seen a 'Holiday message' feature somewhere. Have you looked is your customer account, under Email settings?

wkb21 · Apr 05, 2009, 22:23:57

Simon,

I know it's there. I set it four days ago and now I can't find it to switch it off!

Steve · Apr 05, 2009, 22:40:22

Sorry didn't know you managed to set it up, anyway I can't find anything either

Lance · Apr 05, 2009, 23:07:11

Quote from: Simon on Apr 05, 2009, 22:21:00
Can't access it from my phone, but I'm sure I've seen a 'Holiday message' feature somewhere. Have you looked is your customer account, under Email settings?

That is where I thought it was as well, but can't find it anywhere now! Not even in webmail!

wkb21 · Apr 05, 2009, 23:28:57

It was somewhere around (in account settings I think) when I set it on March 30th. How could it disappear??

Sebby · Apr 05, 2009, 23:33:10

It definitely used to my in the account area, but I can't see it now. To me it looks like it's changed as I can't even seem to delete an email address now.

Colin Burns · Apr 05, 2009, 23:33:59

I'm going to slap the naughty stick at tech support for making changes and not telling any one

Simon · Apr 06, 2009, 00:09:33

I've dropped IDNet an email, with a link to this thread, so hopefully all will be made clear in the morning.

Rik · Apr 06, 2009, 09:04:52

It's there this morning.

Simon · Apr 06, 2009, 09:08:54

A miracle!

Rik · Apr 06, 2009, 09:10:23

I can't help it, I just have this effect.

Simon · Apr 06, 2009, 09:12:59

It must have been on holiday.

Rik · Apr 06, 2009, 09:14:06

Always possible.

wkb21 · Apr 06, 2009, 10:36:19

Many thanks all!

This raises the more general point that the Idnet webmail service is anything but user friendly - at least it isn't for me. I can only handle my mail properly by lobbing it into MS Outlook or Gmail.

Rik · Apr 06, 2009, 10:47:32

You really need to talk to IDNet about that. TBH, I only ever use webmail as a last resort, so it does enough for me.