Ouchie @ Pings tonight...

neocr0n · Feb 13, 2007, 19:34:07

Some bad pings for me again tonight. Is this accross IDnet because I've been having problems in general anyway so can anyone confirm they are also having latency issues tonight?

Thanks,

Jonathan.

CreamyGoodness · Feb 13, 2007, 20:02:28

Yep, pings bad here now too

More like what I've come to expect.....

Pinging idnet.net [212.69.36.10] with 32 bytes of data:

Reply from 212.69.36.10: bytes=32 time=148ms TTL=60
Reply from 212.69.36.10: bytes=32 time=130ms TTL=60
Reply from 212.69.36.10: bytes=32 time=131ms TTL=60
Reply from 212.69.36.10: bytes=32 time=154ms TTL=60

Creamy.

Nova · Feb 13, 2007, 20:09:27

And here comes the lag *mutter*, will get pings and traceroutes once free.

Nova

maxping · Feb 13, 2007, 20:19:15

Any news from IDNet on the new pipe?

Nova · Feb 13, 2007, 20:37:34

Tracing route to www.l.google.com [66.249.93.147]
over a maximum of 30 hops:

1 * * * Request timed out. <--- ignore this, my router is set not to respond to pings on WAN
2 111 ms 125 ms 153 ms telehouse-gw-msdp.idnet.net [212.69.63.41]
3 147 ms 172 ms 161 ms 212.69.63.10
4 203 ms 157 ms 184 ms redbus-gw.idnet.net [212.69.63.1]
5 170 ms 155 ms 166 ms 213.228.201.13
6 154 ms 135 ms 159 ms 72.14.238.244
7 174 ms 185 ms 192 ms 209.85.248.80
8 175 ms 172 ms 151 ms 209.85.248.85
9 173 ms 174 ms 176 ms 64.233.175.246
10 148 ms 187 ms 216 ms 72.14.233.81
11 196 ms 184 ms 184 ms 216.239.47.229
12 209 ms 195 ms 189 ms 66.249.93.147

Trace complete.

RostokMcSpoons · Feb 13, 2007, 20:41:07

I'm getting 250ms pings at the moment, and I'm supposed to be playing in a clan match in 20 minutes

I've repeatedly tried logging to the BT speedtest / connection test sites (for the alleged 'fix'), but none of them will let me connect (error 720 - 'you may need to change your connection settings')

At the moment I'm definitely *not* a happy bunny... halfway through the month and still no news of when it's getting fixed.

LuMpY · Feb 13, 2007, 20:42:27

This is getting to a pain now.

I can no longer play games at peak time, which happens to be when i want to play.

Pinging www.jolt.co.uk [82.133.85.65] with 32 bytes of data:

Reply from 82.133.85.65: bytes=32 time=199ms TTL=57
Reply from 82.133.85.65: bytes=32 time=223ms TTL=57
Reply from 82.133.85.65: bytes=32 time=229ms TTL=57
Reply from 82.133.85.65: bytes=32 time=214ms TTL=57

Ping statistics for 82.133.85.65:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 199ms, Maximum = 229ms, Average = 216ms

Earlier today it was 19/20ms, i've already got interleaving turned off and still this hasnt helped. Rebooting doesnt help.

Sky broadband is £15 cheaper per month without a cap, it is know to have higher than usual pings, but not anywhere near 216ms.

Is there going to be a fix anytime soon?

Desaan · Feb 13, 2007, 20:51:54

Not been with IDNet long, after ditching my last IP due to email and account realated issues at least they where stable and performed well (Ace Internet)

Since getting my connection with IDNet its been just woefully inadiquate, trying to play online from early to late evening is just pathetic. Latency bouncing and skyrocketing all over the place $:-\$

I'll give it a while longer but I'm not one for paying for something I'm not getting.

Pinging idnet.com [212.69.36.10] with 32 bytes of data:

Reply from 212.69.36.10: bytes=32 time=295ms TTL=61

Reply from 212.69.36.10: bytes=32 time=281ms TTL=61

Reply from 212.69.36.10: bytes=32 time=281ms TTL=61

Reply from 212.69.36.10: bytes=32 time=249ms TTL=61

Ping statistics for 212.69.36.10:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 249ms, Maximum = 295ms, Average = 276ms

Pinging bbc.com [212.58.227.77] with 32 bytes of data:

Reply from 212.58.227.77: bytes=32 time=299ms TTL=249

Reply from 212.58.227.77: bytes=32 time=281ms TTL=249

Reply from 212.58.227.77: bytes=32 time=296ms TTL=249

Reply from 212.58.227.77: bytes=32 time=249ms TTL=249

Ping statistics for 212.58.227.77:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 249ms, Maximum = 299ms, Average = 281ms

maxping · Feb 13, 2007, 20:53:22

We are going to suffer with high pings until the new capacity comes on-line this month,i have found its a bit of a lucky dip sometimes i connect and they are low sometimes high,if i use the speedtest@speedtest log in (see thread at top of list in main help menu) i can get lower pings but not always.
I know its a total pain in the a**e when you want to play and the pings stop you but as Ive said we should be sorted soon and we should be happy gamers again.

maxping · Feb 13, 2007, 20:57:15

For those new to the forums IDNet ordered more capacity from BT 2 months ago to keep up with demand ,unfortunately it takes BT 3 months to supply it so this month it will happen.

RostokMcSpoons · Feb 13, 2007, 21:00:31

maxping, that speedtest thing does not work for me - it won't let me connect. Are there any alternatives (or am I just being a muppet in some way?)

stevie0573 · Feb 13, 2007, 21:06:00

Hi guys been awhile

Ive been having a few problems with pings just lately (OMG gamer :p) thanx max for the heads up on what is happening.

steve

jakarra · Feb 13, 2007, 21:35:24

yehh well thats great at least I know why im getting kicked from my clans server but for gods sake u dont expect me to pay full price when I am not reciving 100% service ?? I came to idnet because they boasted the catererd for gamers, lately my ping has been horendus and my d/l rate has been halved

Desaan · Feb 13, 2007, 21:39:40

So basically Max, what we have atm is an oversubcribed ISP happy to to keep reeling customers that they cant keep happy?

If IDNet are over capacity and have ordered more 'pipes' from BT, should this not a severe misdirection from a sales point of view? Nowhere on their site do I find anything about new capacity opening up this month to aleviate current congestion.

Can't help but feel slightly aggrieved at the moment

neocr0n · Feb 13, 2007, 21:45:45

Can't really "confirm" anything but I did speak to Simon on the phone only a few days ago and he mentioned again new capacity opening up shortly.

However he also said IDnet rarely reaches its limit on the network and when it does its only for a short period of time like 15 minutes etc. So not sure why this horrible latency problem continues for a few hours at the least

Nova · Feb 13, 2007, 21:47:52

This is after leaving the router "Cold" (unpowered) for 40 mins. Now - download and upload speeds are fairly decent, even for peaktime usage. The Latency figure is the cause for alarm, which leaves me at a loss. I am on a fixed 2 megabit package so to see 1.6 ish isn't bad at all for this time of day.

Nova

Jobe · Feb 13, 2007, 21:56:09

Pinging www.idnet.net [212.69.36.10] with 32 bytes of data:

Reply from 212.69.36.10: bytes=32 time=197ms TTL=60
Reply from 212.69.36.10: bytes=32 time=211ms TTL=60
Reply from 212.69.36.10: bytes=32 time=192ms TTL=60
Reply from 212.69.36.10: bytes=32 time=249ms TTL=60

Ping statistics for 212.69.36.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 192ms, Maximum = 249ms, Average = 212ms

Pinging www.idnet.net [212.69.36.10] with 32 bytes of data:

Reply from 212.69.36.10: bytes=32 time=250ms TTL=60
Reply from 212.69.36.10: bytes=32 time=148ms TTL=60
Reply from 212.69.36.10: bytes=32 time=184ms TTL=60
Reply from 212.69.36.10: bytes=32 time=181ms TTL=60

Ping statistics for 212.69.36.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 148ms, Maximum = 250ms, Average = 190ms

Pinging www.idnet.net [212.69.36.10] with 32 bytes of data:

Reply from 212.69.36.10: bytes=32 time=239ms TTL=60
Reply from 212.69.36.10: bytes=32 time=221ms TTL=60
Reply from 212.69.36.10: bytes=32 time=221ms TTL=60
Reply from 212.69.36.10: bytes=32 time=195ms TTL=60

Ping statistics for 212.69.36.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 195ms, Maximum = 239ms, Average = 219ms

Grrr, been like this most of the evening from 7pm ish

CreamyGoodness · Feb 13, 2007, 21:59:23

From the http://www.idnet.net/broadband/ home page:

"No contention on our network is achieved by not oversubscribing our broadband services and ensuring that bandwidth investment exceeds customer demand. This means that our goals of the highest performance and reliability can be maintained."

$:-\$

PuncH · Feb 13, 2007, 21:59:45

my xbox live gaming has been a bit iffy tonight too. games of pro evo would start off being rather laggy and then settle down after 30 seconds or so.

'tis the first time i've ever had cause to whinge a little about idnet and i've been with them for over a year. the nice thing is though, i know they're sorting it.

also, my exchange capacity is at red acording to the plusnet checker so that might not be helping either!

I just done a speedtest too...wasn't great!

Bearing in mind I've done speedtests at 9.30pm before on that site and got 6558 kb/s download (my best ever score)

Desaan · Feb 13, 2007, 22:05:20

Quote from: neocr0n on Feb 13, 2007, 21:45:45
Can't really "confirm" anything but I did speak to Simon on the phone only a few days ago and he mentioned again new capacity opening up shortly.

However he also said IDnet rarely reaches its limit on the network and when it does its only for a short period of time like 15 minutes etc. So not sure why this horrible latency problem continues for a few hours at the least

Well judging from the amount of tracerts and ping plots coming in from people all over the country, different connection speeds etc - It's very clear that the IDNet network if not always reaching full capacity is suffering from very heavy traffic IE over congested - over subscribed.

High rises in latency at peak times would clearly indicate that because after 11pm it very quickly drops back close to being what it should be.

maxping · Feb 13, 2007, 22:39:13

Quote from: RostokMcSpoons on Feb 13, 2007, 21:00:31
maxping, that speedtest thing does not work for me - it won't let me connect. Are there any alternatives (or am I just being a muppet in some way?)

You can only use the speed test it wont let you surf.
You do not need to run the test once its on screen you can go back and use your idnet log in .
In theory it should work but doesn't always.
You can also turn your router off for 30 mins its been known to work.

maxping · Feb 13, 2007, 22:48:25

Quote from: jakarra on Feb 13, 2007, 21:35:24
yehh well thats great at least I know why im getting kicked from my clans server but for gods sake u dont expect me to pay full price when I am not reciving 100% service ??

IDNet have been very honest about the situation and posted here in the forums that they had ordered more capacity and said BT couldn't supply it until this month,they also are trying to move people around to try to balance users connections.
If you are not happy with the service and are to impatient you are on a 1 month contract you can always leave.
No one minds people coming here to get things off their chests and most of us have at some time,you now know why the pings are high so its up to you.
Just to add they are not always high ,tonight is the first time i have had high pings i cannot fix with the BT log in so maybe theres a reason.

QuoteI came to idnet because they boasted the catererd for gamers, lately my ping has been horendus and my d/l rate has been halved

Erm where does it say they "cater for gamers" ?
As Ive already posted they are having capacity issues , they have set the wheels in motion to sort the problem its now down to BT.

Just checked and they are back to normal

PuncH · Feb 13, 2007, 23:21:41

Just done another speed test now all the little kiddies have gone to bed...much more like it

Shame I'm off to bed myself now!

RostokMcSpoons · Feb 13, 2007, 23:35:28

Quote from: maxping on Feb 13, 2007, 22:39:13
You can only use the speed test it wont let you surf.
You do not need to run the test once its on screen you can go back and use your idnet log in .
In theory it should work but doesn't always.
You can also turn your router off for 30 mins its been known to work.

Maxping, you misunderstand - it won't accept the connection. I get the 0720 error message from the speedtouch dialog.

http://www.brooker.eclipse.co.uk/Web/error.jpg

maxping · Feb 13, 2007, 23:58:36

Strange ive never seen that before