changing account holder

Started by g7pkf, May 13, 2009, 09:40:32

Previous topic - Next topic

0 Members and 2 Guests are viewing this topic.

g7pkf

How easy is it to change account holder on the phone package?

may need to do this sooner rather than later.

Lance

I'm guessing a quick call to support would have it sorted but if the direct debit details need changing they will probably want to speak to the person whos account it will now be taken from.
Lance
_____

This post reflects my own views, opinions and experience, not those of IDNet.

g7pkf

Right scenario   and just that.

account holder no longer avalible.    :'(

broadband phone whatever. (mainly phone) broadband and another phone are on a seperate line.

member of family wants to take over  phone service, NO CHANGE TO DD DETAILS same account sort code etc. (joint account that will be set to single account holder name)

1 change to initial of account.  eg:-    F C Blogs   to D C Blogs

just trying to help someone out here, family member will not be with us shortly (longly if that is a word) . mentioning this sort of thing is upsetting (to all in household/family) i  am trying to be a realist. but sensative at the same time.

and do not want to raise a support call for it as i do not want it actioned.

I know support read this forum can they please PM me with if this sort of change wil/wouldl be a problem? and what the procedure is here.

I am raising this here more for others to be aware if the account holder is no longer avalible what happens/what is the procedure to get the account transferred?

Rik i have no objection to you making this a sticky once we have a definitive answer.

It comes to us all.



Simon

Sorry to hear of the scenario, Dean.  I'm sure IDNet will read the thread, and deal with this sympathetically.
Simon.
--
This post reflects my own views, opinions and experience, not those of IDNet.

g7pkf

I am not sure.

I am positive if the previous support is anything to go by.

Lance

Sorry to hear of your situation, Dean. No doubt someone from support will read this and get back to you shortly.
Lance
_____

This post reflects my own views, opinions and experience, not those of IDNet.

Colin Burns

for the broadband for me it was going to be a simple phone call same senario just i was moving out and changing it to my mams name even though the DD already comes out her account.  dont see why it should be any different for the Phone

Sebby

I'm sure IDNet will see this is sorted, Dean.

Rik

#8
I have discussed this scenario with IDNet, Dean, as part of my own planning. I am sure it can be resolved. I am sorry to hear of your situation, though. :(






Edit: clarification added
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.