Anyone else getting profile problems with Firefox

D-Dan · May 25, 2009, 23:14:43

This must be the third time this has happened since I installed Vista, but I fired up FF tonight and hell, a vanilla installation, losing all my customisations, bookmarks and passwords. Now bookmarks and passwords are not a problem, since I use XMarks and can simply reinstall that and recover them from the server. Nevertheless, it's a bloody nuisance.

I remember last time that after an hour of searching I struck on a way to recover the profile, but TBH, since it only takes 10 - 15 minutes to re-install my add ons and theme, this time I took the shorter route.

Nevertheless, I never had this problem with XP.

To add insult to injury, I have ran a full dskchk today which claimed my disk had no errors. Ahem - I'm thinking there was one.

Steve

Lance · May 25, 2009, 23:21:46

I've fortunately never come accross this myself and the only thing I can think of is a dodgy add-in corrupting the profile (I don't even know if that is possible!).

Sebby · May 25, 2009, 23:44:15

I've never seen that problem before, Steve. I know it shouldn't make any difference, but try uninstalling it, deleting all profile folders, then reinstall (make sure you right-click and run as administrator).

D-Dan · May 25, 2009, 23:46:07

Uninstalling and re-installing wouldn't fix it. It's purely a profile problem which, as I mentioned, I've simply recreated this time. Googling the problem shows it's common, I just wish it wasn't quite so common here.

Steve

Simon · May 26, 2009, 00:00:34

Not come across it myself either, and hopefully won't!

Gary · May 26, 2009, 08:59:51

Same here, not had the issue myself either

and like Simon hope not to butas always best to back everything up just in case

Rik · May 26, 2009, 09:32:49

Look out for the FEBE addon, Steve. That will back up and restore the profile, or individual elements of it, eg bookmarks.

kinmel · May 26, 2009, 11:24:12

Quote from: Rik on May 26, 2009, 09:32:49
Look out for the FEBE addon, Steve. That will back up and restore the profile, or individual elements of it, eg bookmarks.

Agree with Rik, couldn't do without FEBE, profile restore/import takes less than a minute and allows all my machines to have the same setup

Rik · May 26, 2009, 11:26:51

Same here, it's a gem of an addon.

Sebby · May 26, 2009, 13:44:19

Quote from: D-Dan on May 25, 2009, 23:46:07
Uninstalling and re-installing wouldn't fix it. It's purely a profile problem which, as I mentioned, I've simply recreated this time. Googling the problem shows it's common, I just wish it wasn't quite so common here.

Still worth a try, perhaps? It might be a profile problem, but that could be due to a problem with installation.

kinmel · May 26, 2009, 14:24:07

To manage your profile start Firefox with the -ProfileManager option

Start > Run > firefox.exe -ProfileManager

Rik · May 26, 2009, 14:42:00

I didn't know that existed, Alan.

What's meant to happen, I just get a normal looking Firefox window?

kinmel · May 26, 2009, 15:40:45

Quote from: Rik on May 26, 2009, 14:42:00
I didn't know that existed, Alan. What's meant to happen, I just get a normal looking Firefox window?

If you have firefox already running you get nothing

Here is the profile manager KB

Rik · May 26, 2009, 15:42:09

You mean I have to quit the forum to try it??

kinmel · May 26, 2009, 16:23:31