slow

Started by Baz, Jun 02, 2009, 18:30:58

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Glenn

I just did a BT test, my through put is only at 648kb
Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

GW6, I think, Q.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

quandam

Quote from: Glenn on Jun 04, 2009, 18:44:20
I just did a BT test, my through put is only at 648kb

gw6??

Rik

That's likely.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Glenn

Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

Might be worth a call to support, Glenn.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

quandam

Quote from: Rik on Jun 04, 2009, 19:00:02
Might be worth a call to support, Glenn.

Rik

I know we place a lot of pressure on you with regard to answering our questions but , can you explain what are gw4, gw5, gw6 etc. Is there a gw7/8/9? Why is it that gw6 is causing problems? :dunno:

Maybe this is way beyond your expertise ( I very much doubt this ;)) but it would be nice to have some answers to these questions. :thumb:

Dopamine

Here we go again :(    Slow peak time speeds again, so I come and check the forum and find others with problems. Is IDNet over capacity again? I'm on GW6 and my 7150 profile is generating average throughputs of around 2.5mbps between now and late evening. Fine for me as a single user, not so fine when both my children and I wish to use the web at the same time. And I don't believe it's exchange congestion either, as my neighbour, with BT of all people, is getting 6.5mbps+ all evening.

Yes, I know... ring support. But how, when they aren't manned at times to suit the average working man?

drummer

Great - I've just been moved on to gw6 from dsl4.   :bawl:
To stay is death but to flee is life.

Dopamine

Quote from: drummer on Jun 04, 2009, 19:20:10
Great - I've just been moved on to gw6 from dsl4.   :bawl:

If IDNet are shunting users back and forth between pipes, that makes me very suspicious that capacity is becoming an issue again.

Rik

I'm assured capacity is not an issue and that their monitoring shows no congestion. You can call support out of hours, or arrange for them to call you at a convenient time.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Dopamine

I'll give them a call then. Call me a cynic, but ever since the last capacity problem - which, if you remember, was denied for ages and temporarily resolved for those who complained loudest by a move to a less congested pipe - any assurances of adequate capacity are met with a good pinch of salt.

Gary

#87
I have emailed IDNet, my pings are silly still  :(

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\>ping idnet.net

Pinging idnet.net [212.69.36.10] with 32 bytes of data:
Request timed out.
Reply from 212.69.36.10: bytes=32 time=59ms TTL=59
Reply from 212.69.36.10: bytes=32 time=59ms TTL=59
Reply from 212.69.36.10: bytes=32 time=63ms TTL=59

Ping statistics for 212.69.36.10:
    Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
    Minimum = 59ms, Maximum = 63ms, Average = 60ms
Damned, if you do damned if you don't

Dopamine

I've just had a loss of PPP connection (or whatever the correct term is). Router stayed synced at 8128, couldn't access web for around 2 minutes. Something is amiss, as my connection is usually solid for hundreds, if not thousands, of hours at a time.

Have emailed support about slow speeds, so we'll see what happens, and when.

David

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 6964 kbps(DOWN-STREAM),  1035 kbps(UP-STREAM)
    IP profile for your line is - 5000 kbps
    Actual IP throughput achieved during the test was - 4491 kbps



Im on gw6 and no problems here..hope this helps
Many hammer all over the wall and believe that with each blow they hit the nail on the head.

Rik

Most people aren't affected, David, as your results show. This seems to be happening at a 'macro' level.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Dopamine

It helps, in as much as it shows that things a varying. My line however, since the dropped PPP session a few minutes ago, is now slower than dial-up. It's taken me over a minute to get the forum page to open.

Gary

Quote from: Rik on Jun 04, 2009, 19:50:01
Most people aren't affected, David, as your results show. This seems to be happening at a 'macro' level.
Would David being on WBC make a difference?
Damned, if you do damned if you don't

Rik

It was the sluggishness of the forum which made me run a BT test earlier. Since being moved to GW5, though, things are normal again.

Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

Quote from: Gary on Jun 04, 2009, 19:54:22
Would David being on WBC make a difference?

Well spotted, Gary, it would. We'll have to put a badge on WBC'd members. ;)
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Gary

Quote from: Rik on Jun 04, 2009, 19:55:26
Well spotted, Gary, it would. We'll have to put a badge on WBC'd members. ;)
That would be  avgood idea when things like this happen Rik, a big I Want Some one  ;D
Damned, if you do damned if you don't

Rik

Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Baz

Your DSL connection rate: 8128 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 7150 kbps
    Actual IP throughput achieved during the test was - 6606 kbps

ok here. wont help those thats slow, sorry.

how do you copy from the command prompt  :dunno:  :laugh:

Rik

As in the Command Prompt window, Baz, eg pings? Right-click on title bar > Edit > Select all, then hit <enter> to copy.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Gary

just been changed to gw5 by Simon  :thumb: pings dropped my 20ms and page loading is great  ;D very odd
Damned, if you do damned if you don't