slow

[Baz]

just out of curiosity do Idnet not post the network status or any probs on the home page and do they not look in here very much and keep us updated. Isnt this what happened last time? we eventually got a bit feedback from them, cant keep going through the admins on here all time 

[Rik]

I would have hoped they would have updated the status page, Baz.

[drummer]

Had a PPP disconnect at around 6pm tonight and for the first time in days, my pings have now stabilised back to circa 23ms (from an average 55ms with spikes of 3000ms every couple of minutes).

Hopefully gw6 has now been fixed. 

My ping graph now looks like a babbling brook instead of a tempestuous ocean.

[Baz]

I would have hoped they would have updated the status page, Baz.

it says all's well now Rik but I didnt look before so cant say if it has changed or not,it just came to me a while back so I asked here

[Rik]

My ping graph now looks like a babbling brook instead of a tempestuous ocean.

I put it down to age in my case.

[Rik]

it says all's well now Rik but I didnt look before so cant say if it has changed or not,it just came to me a while back so I asked here

It's not changed, afaik, Baz, as I have the RSS feed so would have seen it there.

[JohnH]

I don't think so. Mines up and down too. One moment I get 6-7Mb, the next test comes out as <2Mb

I joined from Zen yesterday and mine's all over the place. I was getting about 4Mb with Zen but it's ranging from 1.1 to 3.2. Every test is vastly different and getting buffering on BBC iPlayer and TV Catchup. I've got a gw6 login.

Is support open over the weekend? 

Thanks.

[David]

Test1 comprises of Best Effort Test: -provides background information.
   Your DSL connection rate: 6964 kbps(DOWN-STREAM),  1035 kbps(UP-STREAM)
   IP profile for your line is - 5000 kbps
   Actual IP throughput achieved during the test was - 1586 kbps


Anyone else suffering my speeds are down ?

       6965 kbs         1036 kbs
Max Rate:       6965 kbs       1036 kbs
Current Connection:
   Current Noise Margin:       3.4 dB       5.2 dB
   Current Attenuation:       46.1 dB       23.9 dB
   Current Output Power:       19.3 dBm       12.5 dBm

[Simon]

I wouldn't have noticed, but mine is slightly down, although, better than last night:

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 5056 kbps(DOWN-STREAM),  800 kbps(UP-STREAM)
    IP profile for your line is - 4000 kbps
    Actual IP throughput achieved during the test was - 3702 kbps

[David]

I am on the gw6 Simon  have sent the results over to support and hope its not down to BT its only just happened ,I think but I am not usually here this time of night now  days

[David]

Lost connection completely for about 45 minutes is it just me ?

[Simon]

Well, it wasn't me.    I think you'd better leave a message for IDNet, David, and hopefully they will pick it up over the weekend.  If it happens again, call the out of hours number straight away.  01424 476556. 

[David]

Thanks Simon will do its not that big a deal for me at the moment have a pretty full weekend ahead but it may affect others 

[Simon]

Any loss of service is worth reporting, David, as it could be an indicator of other problems. 

[drummer]

Oops, I really should check my voicemail more often. 

Just listened to a message from Simon at IDNet (received on Friday at 11:27am) suggesting I call them in order to get me on another central.  The call from Simon was prompted just by me posting on here about my poor connection on gw6.

That's a pretty impressive example of a proactive ISP in my book and confirms my decision to stay with an honest ISP.

As gw6 has now gone bonkers again, I'll be taking up the offer of moving to a different central some time soon.

Hey ho...

[Simon]

Oh, shame you missed the call, Drummer. 

[medicineman]

Unfortunately switching to gw5 has yielded little gain. I'm stuck with 3Mb where as before with the working gw6 I was constantly getting 6.95Mb.

[Gary]

Unfortunately switching to gw5 has yielded little gain. I'm stuck with 3Mb where as before with the working gw6 I was constantly getting 6.95Mb.

It worked for me, try rebooting your router to see if that helps, I'm back up to a throughput of 6834 right now and syncing at 8128 as usual

[Rik]

Is support open over the weekend? 

It's not, but there's an out of hours number: 01462 476556. Call that and someone will get back to you.

[JohnH]

Thanks. Simon (telepathic?) called before I rang the number. Unfortunately I was out, but he will get back. It seems to be getting worse this morning, though:

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 4928 kbps(DOWN-STREAM),  448 kbps(UP-STREAM)
    IP profile for your line is - 3500 kbps
    Actual IP throughput achieved during the test was - 681 kbps

[Rik]

Once James gets hold of you, he'll be able to do something about that.

[David]

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 5668 kbps(DOWN-STREAM),  256 kbps(UP-STREAM)
    IP profile for your line is - 4500 kbps
    Actual IP throughput achieved during the test was - 4111 kbps
And me sir 

[Rik]

You're on WBC, though, David, it's got to be a different issue.

[David]

  Of course I knew that 

[JohnH]

Once James gets hold of you, he'll be able to do something about that.

Hope so, it's all over the place and my FTP sessions keep breaking off.