slow

[David]

BT have sent us a notification of a service failure affecting your 
dialing code.


Just heard from Simon.....

Class sheer class is Idnet 

[sobranie]

BT test yesterday was;
8128/448
Profile 7150
Actual 4108

NB: Actual normal is nearly 7000

Today
8128/448
Profile 7150
Actual 554

GW6 of course!!


Now where did I put that old dial up modem!!

Have left a message on ooh support before I vanish completely.

[Rik]

BT seem to be having regular weekend failures these days, David, that's the third on the trot.

[Rik]

Which tester are you using, Rick?

[David]

Good old BT.......Brewery and P...s up spring to mind  

[Rik]

I know, David. The saga of the hostlink (WBC) reads like a comedy script rather than a business operation.

[sobranie]

Which tester are you using, Rick?

speedtester .bt.com Rik

[Rik]

I should have guessed from the profile, of course.  Have you asked for a move to GW5?

[Simon]

I've just placed a report into IDNet myself, as my connection is dire this morning:

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 5056 kbps(DOWN-STREAM),  800 kbps(UP-STREAM)
    IP profile for your line is - 4000 kbps
    Actual IP throughput achieved during the test was - 281 kbps 

[sobranie]

I should have guessed from the profile, of course.  Have you asked for a move to GW5?

Have left a message on the out of hours 01462 476556.

Tried a few speedcheckers, Namesco 210,  Giganews .. stalled at 140 ... Speedtest.net ... won't even start.

[Rik]

James should be back to you quite soon. 

[sobranie]

Simon just rang and transferred me to gw5 and I am now around 7200 with Namesco.
Brilliant service as always with IDNet and a huge thankyou from me.

[Sebby]

[Simon]

Just had a call back from Simon (less than 4 minutes!), and switched to GW5.  All seems fine now, but can't do another BT test yet.

[Rik]

Try the Namesco one, Simon, it's usually pretty close.

[JohnH]

Once James gets hold of you, he'll be able to do something about that.

Simon called and swapped me onto GW5 which has done the trick with the speed issue.
However, I am still getting FTP disconnects and freezing, so I have lobbed an email into support.

The way this place runs it almost gets sorted before you have a problem.

[Rik]

What client are you using?

[JohnH]

FireFTP within Firefox. Never had a problem before.

[Simon]

Try the Namesco one, Simon, it's usually pretty close.

Well, I can't complain! 

[attachment deleted by admin]

[Rik]

FireFTP within Firefox. Never had a problem before.

I use that too, and it's been fine. You haven't got the IPv6 box checked on the connection tab have you?

[Sebby]

Well, I can't complain! 

[Rik]

Well, I can't complain!  

Very impressive. Perhaps you should try another site.

[Sebby]

Or turning the antivirus suite off temporarily.

[JohnH]

You haven't got the IPv6 box checked on the connection tab have you?

Nope. Passive mode is ticked, though.

[Rik]

Or turning the antivirus suite off temporarily.

That too.