IP Profile

zappaDPJ · Jun 06, 2009, 10:15:27

Does anyone know if there is a minimum IP profile or does it just keep going down until there is no bandwidth at all?

My profile is currently 135 kbps.

Rik · Jun 06, 2009, 10:20:58

That's the minimum. There's a full list of sync speeds and profiles here.

Glenn · Jun 06, 2009, 10:25:44

From the FAQ http://www.idnetters.co.uk/forums/index.php/topic,1904.msg31527.html#msg31527 it looks like it's as low as it can go, is your router dropping connection?

zappaDPJ · Jun 06, 2009, 10:34:46

Thanks for the replies.

I haven't checked today but it was still dropping yesterday. I have an engineer coming in the next couple of hours so maybe that will shed some light on things.

Rik · Jun 06, 2009, 10:43:41

Toes crossed for you, Zap. That has to be your first priority, everything will fall into place if he finds and cures the fault.

zappaDPJ · Jun 06, 2009, 10:45:06

Thanks

Sebby · Jun 06, 2009, 13:13:15

Quote from: zappaDPJ on Jun 06, 2009, 10:34:46
I haven't checked today but it was still dropping yesterday. I have an engineer coming in the next couple of hours so maybe that will shed some light on things.

zappaDPJ · Jun 06, 2009, 13:33:12

Nobody turned up or had the decency to phone and cancel. I'm now faced with the prospect of spending the rest of the day and all of tomorrow in an Internet cafe in order for my daughter to revise for her GCSEs

Rik · Jun 06, 2009, 13:37:15

Let IDNet know, Zap.

zappaDPJ · Jun 06, 2009, 13:41:52

I've left a message on the out of hours service but I can't raise a support ticket as the site is unreachable at the moment

Rik · Jun 06, 2009, 13:42:16

The phone will do, Zap.

zappaDPJ · Jun 06, 2009, 13:53:47

There's something I noticed yesterday night that has raised a few questions in my mind.

Since I've been connected on ADSL2+ my throughput has gone through the roof according to IDNet's usage checker. Apart from posting here and a bit of browsing elsewhere, there's been nothing happening at my end to warrant the gigabytes of information that I'm supposed to have had. In fact a quick bit of mental maths tells me my profile won't even support that amount of throughput. It's all very odd.

Sebby · Jun 06, 2009, 14:11:30

Hmm, that's probably one for IDNet.

zappaDPJ · Jun 06, 2009, 15:40:53

Sorry to be a pain, does anyone know if I'm likely to get a return phone call before Monday? I need to leave home for a better connection but I really don't want to miss any potential updates.

Rik · Jun 06, 2009, 15:43:27

You should, Zap. Let me see what I can do.

zappaDPJ · Jun 06, 2009, 16:13:48

Thanks for your help Rik, I appreciate it

Rik · Jun 06, 2009, 16:16:57

Any word yet?

zappaDPJ · Jun 06, 2009, 19:54:53

I got an email from Simon. I need to wait until BT's Help Desk opens on Monday before I can find out anymore.

Sorry for the late reply, my connection really is on its last legs now but thanks again for your help

Rik · Jun 06, 2009, 19:57:38

Sorry you're getting so much pain, Zap. IDNet can't reach BT in this situation, which is frustrating for them too. I can lend you my connection if it will help?

zappaDPJ · Jun 06, 2009, 20:19:36

Thanks for the offer

I'm ok until Tuesday morning but after that if I don't get some stability the consequences become more serious.

I was going to put in a second line purely for business purposes but the amount BT wanted to charge to install that facility was over the top and as I'm only here for another year I couldn't justify the costs. I think it's another decision I may come to regret though

Rik · Jun 06, 2009, 20:26:13

IDNet are a bit cheaper for line installations, Zap, and the one they organised for me gained a full Mb over my old line...

If you want to send your daughter up for the day tomorrow, though, she'd be very welcome.

zappaDPJ · Jun 06, 2009, 20:52:28

That's very kind, she's currently revising at her friend's house and will probably stay there overnight.

I don't really know what to do for the best now, stick with it in the hope that BT get an engineer to me and fix the fault or migrate backwards to ADSL. I've just got visions that whichever choice I make it will be the wrong one. Perhaps I should toss a coin

zappaDPJ · Jun 06, 2009, 20:53:29

Hmmm, there's a red light on the router and yet I stay connected

Rik · Jun 06, 2009, 20:56:37

I'd stick with it until they've at least tried to fix it. Which light is red?

zappaDPJ · Jun 06, 2009, 21:13:24

It's the 'Internet' LED which goes red when the connection drops. At the moment it's solid red and yet I'm here. It's probably gone on strike having had to perform above and beyond the call of duty this week

I'm not at all convinced that the firmware in this router is particularly robust or perhaps it's just a dodgy router. Every time the connection drops it stops broadcasting on wireless upon reconnection. The v4 didn't do that and it doesn't really make sense that simply hitting the 'Apply' button restarts it.