Office 2007 problem

[Den]

HELP!   This morning I was moving some emails to another folder when Outlook started playing up and said that it could not access my Personal folder and gave out the error 0x80040600 on checking this with the Microsoft site it informed me use the Inbox Repair Tool. I followed all the instructions but could not find this so I ran Office repair and sure enough I could the find the Inbox Repair Tool but this could not open the Personal Folder.
If I try to run Outlook it will not start anymore although it did this morning.
I also ran Registery Mechnic which last night told me that my system was clean but this morning came up with 58 problems.   

[Rik]

Have you got a backup, Den?

[Rik]

Have a look here, Den:

http://www.errornerd.com/stoperrors.php?seed=0x80040600

[Glenn]

Inbox repair instructions

[Den]

Rik, have you used this program as it has come up with a hell of a lot of problems but ask for a payment (under $10) to clear them, also how good is it compared with Registry mechnic?

[Rik]

I haven't, Den. Try Glenn's suggestion first, but that looks hopeful if you're still stuck.

[Den]

I have tried Glens sugestion Rik (at least the version for Vista) but it will not let me open the folder.

[Rik]

This might be worth a try, Den:

http://www.pstfilerepair.com/0x80040600.php

[Glenn]

Den, have you quit Outlook before trying to run the repair?

[Den]

Yes, I followed the instructions on the Microsoft page and think I did everything as they said, but very often we think we have and the look a fool later when we finf we missed something.

[Glenn]

To run the Inbox Repair Tool, follow these steps:

   1. Exit Outlook.
   2. Make sure that the Show hidden files and folders option is enabled in your folder options. The Scanpst.exe is a hidden file on your computer, and you might be unable to locate it if this setting is not enabled. To check this setting, follow these steps:
         1. a. Click Start, and then click Run.

            Note If you are using Windows Vista, use the Start Search box.
         2. Type Control Folders, and then click OK.

            Note If you are using Windows Vista, right-click Control Folders, and then click Run as administrator.
         3. If you are using Windows Vista, double-click Folder Options.
         4. Click the View tab.
         5. Under Hidden files and folders, make sure the Show hidden files and folders option is selected, and then click OK.
   3. Click Start, and then click Find or Search, depending on which version of Windows that you are running.
   4. In the search box, type Scanpst.exe. If you cannot find the Scanpst.exe file by using Find or Search, try to locate the file manually. Check the following locations for the file. Where the file is located depends on which version of Windows you are using:
          * disk drive:\Program Files\Microsoft Office\OFFICE12
          * disk drive:\Program Files\Common Files\System\Mapi\1033\
          * disk drive:\Program Files\Common Files\System\Mapi\1033\NT
          * disk drive:\Program Files\Common Files\System\MSMAPI\1033
          * disk drive:\Program Files(x86)\Microsoft Office\Office12
          * disk drive:\Program Files(x86)\Common Files\System\Mapi\1033\
          * disk drive:\Program Files(x86)\Common Files\System\MSMAPI\1033
   5. Double-click the Scanpst.exe file to open the program.
   6. Click Browse to locate the .pst file.
          * Windows 98 or Windows Me: disk drive\Windows\ Local Settings\Application Data
          * Windows NT 4.0: disk drive\WINNT\Profiles\username\Local Settings\Application Data
          * Windows XP or Windows Server 2003: disk drive:\Documents and Settings\username\Local Settings\Application Data\Microsoft\Outlook
          * Windows Vista: disk disk drive:\users\username\AppData\Local\Microsoft\Outlook
      Note If your operating system is not listed or if you cannot find the file, see the Help provided with Outlook.
   7. Click Start. The Inbox Repair Tool scans the file and reports whether it found any errors.
   8. Click OK.

[Den]

Hi Glen , I have tried all of that but it will not let me access or open the file, I'm stumped.

[Glenn]

Are you running as an Administrator?

[Rik]

I think there's a real risk the file is corrupted, Den, in which case the chances are the various commercial tools aren't going to help.

[Simon]

Have you tried reinstalling Outlook from the Office installer, Den?  I assume 2007 has one similar to 2003?

[Den]

I have run as admin and have ran Office repair but nothing will let me open the personal folder.

[Den]

Ran Office repair again and restarted computer. Checked for Personal Folder again and this time it recognised it and started the repair. Sat on the end of my seat chewing my finger nails crossed my fingers and legs.

AND IT WORKED         

[Rik]

Great news, Den. 

[Den]

Thank the Lord and Idneters Rik   Down loaded and paid for RegCure and for the same price (£31.50) they included 4 other pieces of software (Drivercure, Data Recovery, Privacy Controls and Anti-spyware). Tempted to try the sp2 update after running RegCure but I think I've had enough for tonight. 

[Simon]

Good news, Den. 

[Rik]

I use RegCure myself, Den. Be wary of what it wants to remove, I often find it, if I let it, taking out entries for installed software, forcing a re-install.

[Den]

Morning Rik, I must admit it seems a lot more efficient than Registry Mechnic and so far the computer seems smoother running. I like the start up menue cleaner as well and might have a look at that. The extra programs that they included seem very good and I've wanted a driver program for some time. 

[cavillas]

Ran Office repair again and restarted computer. Checked for Personal Folder again and this time it recognised it and started the repair. Sat on the end of my seat chewing my finger nails crossed my fingers and legs.

Don't forget to backup the Outlook pst file somewhere seperate ie flash drive, cd etc.  and then keep that updated regularly

[Rik]

It is goo, Den, but needs a little discretion in what you allow it to change, for example, I've found it quite likes to uninstall bits of my HP multi-fuction printer driver.

[Den]

Don't forget to backup the Outlook pst file somewhere seperate ie flash drive, cd etc.  and then keep that updated regularly

Good advice and something I have never felt the need to do before but will in future.