Very slow speeds

[mankatron2009]

hi,

I recently switched to IDNet from O2 due to their issues with Access. I've been amazed at having a fully working internet until this evening when my speeds have plummeted below 0.2mbps making web browsing even worse than it ever was with O2.

I'm using a Netgear DG834G, updated firmware to 4.01.40 and am running Windows XP (SP2).

Connection stats as follows:

Code Select Expand

ADSL Link          Downstream  Upstream
Connection Speed 2432 kbps 832 kbps
Line Attenuation 34 db         10 db
Noise Margin         11 db           8 db

I understand there are issues with people on GW6 which I *think* is what I'm on - or at least my username would suggest so - and that this can be simply resolved within a few minutes?

Thanks.

[Lance]

Looking at your stats, you appear to have some instability which is highlighted by the 11db noise margin. Could you try a BT speedtest (http://test.speedtester.bt.com:50301/) and copy/paste the result here? Specifically the profile as I'm expecting this to be your limiting factor...

[Sebby]

I think Lance is right. The profile could be as low as 135k if there's been a lot of instability, which would make your connection grind to a half, despite the sync, until the profile recovers.

[mankatron2009]

Hi, thanks for the replies.

Somehow it fixed itself whilst I was afk and is fine now - just ran a speedtest and this is the result:

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 2432 kbps(DOWN-STREAM),  832 kbps(UP-STREAM)
    IP profile for your line is - 1750 kbps
    Actual IP throughput achieved during the test was - 1635 kbps

[Sebby]

Looks fine, so I suspect the profile has recovered since you posted originally.

[Rik]

Welcome to the forum, Mankatron.