PPP loss

Steve · Jul 01, 2009, 09:47:35

Down for 20 mins this am,Unable to get through to support either ,well gave up after 6 mins of waiting at no 3 in the queue.

Simon · Jul 01, 2009, 09:52:25

No problems here, Steve. What time was that?

Steve · Jul 01, 2009, 09:59:31

09.12 according to router log. I just wondered whether it was widespread as unable to get through to support as promptly as usual.

Ray · Jul 01, 2009, 10:10:40

No problems here either, Steve.

Lance · Jul 01, 2009, 10:34:32

Mine was fine too. I wonder if it was BT doing something at the exchange?

Simon · Jul 01, 2009, 10:39:02

Is that the second one you've had recently, Steve?

Steve · Jul 01, 2009, 10:48:41

Well it is the second one in 24 hours,I didn't mention last nights on here though. Perhaps I need to put the router in the fridge. I will check with support later.

Sebby · Jul 01, 2009, 13:51:18

So you haven't been losing sync, just the PPP?

Steve · Jul 01, 2009, 15:29:49

Well the netgear claims to be synced with no connection to idnet,so yes a loss of ppp.Support suggested I give them a call if happens again as the line test is in real time.