Netgear v5 changes

tpk · Jul 13, 2009, 11:09:52

**googles ADSL PPP issues**

I haven't even got a phone plugged in now as that was causing disconnections too. You wouldn't think I live within walking distance of the exchange with all these speed and connection problems..

Rik · Jul 13, 2009, 11:15:20

Oh, I would, it's where the cable runs that matters. Have you tried a different filter? The router on its way to you has a couple with it.

tpk · Jul 13, 2009, 11:22:00

Thanks. I have tried different filters. Should be interesting to see how the 2-Wire performs.

Sebby · Jul 13, 2009, 19:21:29

tpk · Jul 13, 2009, 21:02:19

Is it normal for my connection to go off and reconnect when I plug a phone in or out of the filter? I've tried more than one phone.

rireed3 · Jul 13, 2009, 21:19:22

I would say no.

Also don't test it anymore, as you will surely attract DLM to mess up your profile.

At the very least, when you use the new router and filter(s), turn off the old one first and configure the new one _before_ you plug it in. Then turn off the new one, connect it with the new filter and then turn it on.

Richard

tpk · Jul 13, 2009, 22:17:42

Thanks for the advice. I'll try to avoid many disconnections in future. However, as I didn't know that the phone was doing that, I needed to try different phones etc so that I can be sure it's not anything my end, before reporting it to support. Also, I'm often having to switch the modem on and off to get any net (even though the modem thinks its still connected).

I've never had better than 1500 kbps bt profile. My speed has always been rubbish (about 1300 Kbps). So I think my DLM is no doubt as bad as it gets already

Support said today again that the line looked ok. They then talked to BT and came back saying theyv'e flushed the cache but that I appeared to be connected PPPoE instead A. As I've tried more than one modem and not changed any configuration, I don't think that's anything I have control over. It sounds like Rik was right about PPP issues.

As things stand, I can't use a phone on the same line (as my sad excuse for broadband).

Simon · Jul 13, 2009, 22:43:25

I'm sure you've checked this, but on the face of what you've said about the phones, it sounds like a filter problem.

Lance · Jul 13, 2009, 22:46:26

I agree Simon. I would try a different filter. The other thing is a loose connection being jogged when changing the phone.

Lance · Jul 13, 2009, 22:47:18

And I should have said, normally the option of connecting with pppoa or pppoe is in the router connection settings.

Sebby · Jul 14, 2009, 00:10:25

It does sound like a filter problem...

tpk · Jul 14, 2009, 09:38:31

Thanks. I have tried different filters while testing the connection problems, but you're right, the disconnections as I plug a phone in or out turns out to have been due to the new filter which came with the latest router. I've gone back to my ADSL Nation face plate and that doesn't happen anymore :-)

I'll wait and see if that fixes the disconnections too.

tpk · Jul 14, 2009, 14:14:27

I've now got a 2-Wire to try out and it confirms the v5 netgear is probably just wrong about the attenuation.

v5

ADSL Link Downstream Upstream
Connection Speed 1519 kbps 1129 kbps
Line Attenuation 31.0 db 25.5 db
Noise Margin 6.15 db 8.0 db

2-wire

Downstream Rate:     1907 kbps
Upstream Rate:    863 kbps
Channel:    Interleaved
Current Noise Margin:    6.7 dB (Downstream), 6.6 dB (Upstream)
Current Attenuation:    46.0 dB (Downstream), 27.3 dB (Upstream)
Current Output Power:    16.6 dBm (Downstream), 11.9 dBm (Upstream)

Those stats are nearer that of the Netgear v4. The 2-Wire speed is a bit faster though. Still not at all good for the attenuation.

Rik · Jul 14, 2009, 15:23:25

But we are slowly eliminating the possibilities. Let IDNet have the three sets of stats.