"Looking Up" taking forever or not loading at all...

Moonshine · Jul 19, 2009, 18:14:16

Will do.

Moonshine · Jul 21, 2009, 19:46:05

Hi everyone.

As promised, I thought I'd provide an update.

Well, I had to employ a computer guy to sort my connection out in the end, as Brian tried everything he could think of to help me, and as a last resort, it appeared it may be something to do with my computer.

I really have no understanding of what the computer guy did, but he certainly spent some time on my PC trying to resolve the issue. It resulted in me purchasing a new router from him (!), as there seemed to be a problem with my IP address reverting or not being what it should upon pinging, and DNS not matching or something, and my previous router for some reason not connecting. In all honesty, I really have no idea, and the aforementioned sentence is possibly a load of gibberish! All I know is that after a harrowing weekend, things seem okay now, although the new router is a 'Sweex' make (anyone heard of this?!), and the computer guy has configured it to use OpenDNS. I am a bit useless with configuring anything, so I am hoping that if OpenDNS should fail, there is a way I can change it back to IDNet's servers??? So far, it seems faster and my test results seem much better.

Now when I first connect to the internet having switched the PC on, I get the 'looking up' message once, and then it loads my home page after a few seconds. Simultaneous attempts at connecting are instant, until I turn off computer and then the first time I attempt connecting, it takes a few seconds again. I think this must be normal for my computer now! However, I can cope with this admirably, as long as the 'looking up' message doesn't resort to no or slow internet!!

I might purchase a Netgear from IDNet as a spare at some point in the future, so that in case I experience difficulties, I have a spare router to try, which is pre-configured. Anyone know how much these are, as I couldn't find a link on IDNet's website?

Thanks to everyone for their help.

Moonshine.

Ray · Jul 21, 2009, 19:56:07

Pleased to hear you seem to have got your problems sorted out now, Moonshine,

to see the price of routers from Idnet you need to login to your account on their website and then look down the links on the left of the page and click on routers under the heading 'Shop'.

Glenn · Jul 21, 2009, 19:56:52

Log on to the IDNet portal then they are in the 'shop' https://www.idnet.net/secure/portal/shop/browse-router.jsp

Wired is £45.82
Wireless is £61.10

Moonshine · Jul 21, 2009, 22:00:17

Good evening everyone.

Okay, I have a few final questions....

1) This may sound like a silly question, but if I purchase a pre-configured router from IDNet, can I change the details that have been pre-configured in the router in the future, say, if I wanted to alter the servers to OpenDNS, or would I have to keep the details as they are?

2) Also - and this may sound like another silly question, but I just want to be sure - because I want to purchase the IDNet router as a spare (I don't really want to mess around with my current router now unless I have to, if it fails or gives me hassle!), if I leave the new IDNet router in a drawer somewhere until I need it, is there anything configured in it that may expire, or that won't work if it's not been used at all, or for a long time?

3) And since the router will come pre-configured, is it specific to IDNet, or can it be used in the future with any other ISP if I change the configured details (not that I'm thinking of leaving IDNet....in contrast, I'm very happy with them....just something I want to bear in mind for future in case I win the lottery and leave the country or something!!).

Sorry these questions are a bit basic, but if you don't ask, you don't learn, do you?!

Many thanks to all.

Moonshine.

zappaDPJ · Jul 22, 2009, 02:30:23

I think I can answer all your questions assuming you purchased a Netgear but the same should apply to any router.

1) Yes. Once you are logged into your router you can change any settings you want including the DNS settings to point to OpenDNS.

2) In theory and almost certainly in practice in the settings should stay as supplied. If for any reason that they don't you can always reenter them yourself which will take no longer than a minute of your time.

3) The router can be used to connect to any ISP running ADSL/ADSL2+ that allows you to use your own equipment which most, but not all, do.

In short you have nothing to worry about but if you ever do have any problems there will always be someone in this forum to talk you through it. I believe there is also an FAQ on idnet.com which gives the required modem settings.

Rik · Jul 22, 2009, 09:24:18

Hi Moonshine

You don't even need to go into the router to alter your DNS settings, you can do it within the Windows network configuration, which is preferable. Not heard of that router brand, btw.

Moonshine · Jul 22, 2009, 14:02:14

Not heard of that router brand, btw.
[/quote]

I'm scared now Rik!!!

Rik · Jul 22, 2009, 14:56:15

This may reassure you:

http://www.linkedin.com/companies/sweex-europe-bv

Moonshine · Jul 22, 2009, 18:43:56

Cheers Rik.

Great if you live in the Netherlands then, eh?!

Rik · Jul 22, 2009, 18:44:47

It's a day trip if you wanted to go.

Lance · Jul 22, 2009, 22:51:12

I might have to go for there for a conference in September. I'm trying to get out of it though!

Rik · Jul 23, 2009, 11:01:41

I always tried to get out of conferences - all those egos waving in the wind.