Your WBC experience

[Simon]

Hi Nik,     

Can only suggest you send the results to IDNet and see what they can do, but I have to be honest, there's a lot of people much worse off than yourself, so you may have to join the back of the queue. 

[Sebby]

[Rik]

I'm also about 100 metres from the exchange, I can see it from my lounge window.  I'd expect to get somewhere near 20 meg rather than 3-6 which I normally get.  With max I always got 8.

Hi and welcome to the forum.

Have you let IDNet know of your problem. There's a handful, last time I had the count it was 16 from 500+ WBC conversions, that are having this throughput issue despite good profiles. BT have, they say, identified the problem and the work due to be completed yesterday was meant to fix it. If you haven't let support know, do so, enclosing a coupled of BT test results, and they will chase it up with BT for you.

[Noreen]

I got this test result this morning and am STILL connected. I've forwarded the result to James. If it's anything like previous days the speed slows as the evening approaches.

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[Rik]

If that happens, Noreen, power off the router for five minutes, then try again. WBC re-builds the entire circuit when you do, and that should ensure the fix is then in place.

[Noreen]

That's what James said, Rik. I'll see what happens.

[philmatthews]

Just tried a BT speed test to see if things had got better over night but no luck yet:

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 6652 kbps(DOWN-STREAM),  444 kbps(UP-STREAM)
    IP profile for your line is - 5500 kbps
    Actual IP throughput achieved during the test was - 2018 kbps

Keeping my fingers crossed BT can fix all of us ADSL2+ folk with slow speeds!

[Rik]

That's what James said, Rik. I'll see what happens.

Guess who told me.

[Rik]

Just tried a BT speed test to see if things had got better over night but no luck yet:

Test1 comprises of Best Effort Test:  -provides background information.
    Your DSL connection rate: 6652 kbps(DOWN-STREAM),  444 kbps(UP-STREAM)
    IP profile for your line is - 5500 kbps
    Actual IP throughput achieved during the test was - 2018 kbps

Keeping my fingers crossed BT can fix all of us ADSL2+ folk with slow speeds!

Have you tried the five minute power off, Phil?

[Noreen]

Guess who told me.

And there was me thinking that you were clever.

[Rik]

No chance.

[bobleslie]

And there was me thinking that you were clever.

He's clever like that. 

[Rik]

Smoke and mirrors, Bob.

[onlynik]

Hi and welcome to the forum.

Have you let IDNet know of your problem. There's a handful, last time I had the count it was 16 from 500+ WBC conversions, that are having this throughput issue despite good profiles. BT have, they say, identified the problem and the work due to be completed yesterday was meant to fix it. If you haven't let support know, do so, enclosing a coupled of BT test results, and they will chase it up with BT for you.

Yeah, I've let them know, I emailed them on Sunday with my poor results and then again last night, with the slightly improved, yet still slow speeds.  I'll run another test once I'm home.

I've also rebooted the router to see it that would help.  I hasn't yet.

[bobleslie]

Absolutely, Rik. I'm all for it. One or two flash bangs for good measure.  

BTW just did a BT speed test for Simon.

Then power rebooted and promptly got a third the download speed, which was nothing to shout about anyway.

Interestingly, since yesterday slow throughput has become evident throughout the day not just late afternoon and evening.

I think I preferred it pre-upgrade!  

[philmatthews]

Have you tried the five minute power off, Phil?

Yep, left it off for about 20 minutes this morning before restarting it but no joy.

Phil

[Rik]

BT seem to have done it again. Though I did see one success story over on ThinkBroadband this morning. Perhaps they didn't complete the work yesterday? 

[bobleslie]

Smoke and mirrors, Rik. Smoke and mirrors. 

[Rik]

More smoke than mirrors I fear.

[bobleslie]

I'm so slow that I've stopped smoking. 

Perhaps someone could create a mirror that ran to specification. 

[David]

I did see last night whilst researching this that my exchange is LLU enabled !

[Sebby]

That's what James said, Rik. I'll see what happens.

Are you suggesting that Rik might be James?

[bobleslie]

I did see last night whilst researching this that my exchange is LLU enabled !

With what? I've got the awful Talk Talk. Oversubscribed as well! 

[David]

   Im looking at travel brochures now 

[bobleslie]