CHAP authentication failing

cwmusson · Aug 05, 2009, 02:08:08

Hello

My router is failing to connect correctly at the moment (posting this from mobile phone). Mostly it's a CHAP authentication failure but occasionally it logs in but gets the wrong IP address and web browsing does not work (e.g. can't find google.co.uk). It's been like this for about an hour. Has anyone else got a similar problem? (athough if you have you won't be reading this!)

Thanks

Chris

zappaDPJ · Aug 05, 2009, 02:42:15

I think I have the same problem Chris, it started dead on midnight for me.

[EDIT] I'm posting on my IDNet connection so authentication is back up and running although I believe it came back briefly twice before and then died again. If this edit gets posted then it appears to be back for a longer duration

drummer · Aug 05, 2009, 03:01:04

Got disconnected at around midnight here too and only reconnected at about 02:15.

Very odd and not nice.

Gary · Aug 05, 2009, 06:00:12

Same here, not good at all

Ann · Aug 05, 2009, 07:27:35

I didn't know about at the time as I went to bed early but lookiing at the logs I see it was the same here too. Gone at midnight and back after 2.

rireed3 · Aug 05, 2009, 07:28:04

And here...

Someone must have been up late.

Ann · Aug 05, 2009, 07:39:19

I actually get it quite a lot but they always say it's just me. I'm not sure I believe that but usually it's at about 2am and for just a minute or so, so others may not notice. On the 30th July however, which was last Wednesday night/Thursday morning, my logs say it went at 2.23 and back at 3.43. I wasn't up at the time so didn't notice it myself. Anyone else?

cwmusson · Aug 05, 2009, 08:16:14

My connection is back ok again and has been since about 2.30 am according to the log so it must have been fixed shortly after my first post.

Chris

Rik · Aug 05, 2009, 08:47:03

There was a problem with WBC last night from roughly midnight till 02:44. It's under investigation. Not everyone was affected, so it may have been a node issue.

Gary · Aug 05, 2009, 09:00:42

Quote from: Rik on Aug 05, 2009, 08:47:03
There was a problem with WBC last night from roughly midnight till 02:44. It's under investigation. Not everyone was affected, so it may have been a node issue.

I left my router off last night after Rik, in case it went mad all night with the dropouts, and it took about 4 mins for chap authentication to come up this morning

Rik · Aug 05, 2009, 09:07:59

Shouldn't be linked, Gary.

Gary · Aug 05, 2009, 09:15:00

Quote from: Rik on Aug 05, 2009, 09:07:59
Shouldn't be linked, Gary.

my router happily brings up the adsl light Rik, but takes forever to say hi to IDNet its been like that since these issues started

Rik · Aug 05, 2009, 09:17:23

You'd better let support know then, Gary.

Gary · Aug 05, 2009, 09:18:31

Quote from: Rik on Aug 05, 2009, 09:17:23
You'd better let support know then, Gary.

will do

Gary · Aug 05, 2009, 09:29:06

Going to tst it tomorrow morning, Rik so they can watch what happens, tbh I am not feeling great today and since I am up and running I'll leave it till tomorrow morning and hopefully I am feeling better, I had a bad reaction to Erythromycin last night and its washed me out, seems I do not get on with it and Metronidazole as well, and I still cannot hear yet

Rik · Aug 05, 2009, 09:30:13

Metronidazole is a nasty drug, Gary, and I'm not too keen on erythromycin either.

joll200x · Aug 05, 2009, 09:31:44

i had this too - was very odd as I was assigned some RFC1918 ip addresses during the spell. Grr - can't say i'm impressed with ADSL2+ so far...

Rik · Aug 05, 2009, 09:33:26

It's not been a 'killer service' compared to Max, has it.

Gary · Aug 05, 2009, 09:35:39

Quote from: Rik on Aug 05, 2009, 09:30:13
Metronidazole is a nasty drug, Gary, and I'm not too keen on erythromycin either.

No the Metronidazole made me very ill and I started thinking I was going insane lucky a user forum showed lots of people having the same issue, the Erythromycin casued me to have bad symptoms, I still have some this morning my insides are sounding like a gas works, I have never had such awful stomach pains and agony as last night had to call the doctors up who said stop taking them, why do they make these things? They are worse than the issue you had, now I have to have erm well samples taken to make sure it has not caused another more serious issue

Rik · Aug 05, 2009, 09:38:12

It works for some people and some conditions, Gary, but it's an AB I can't tolerate.

Gary · Aug 05, 2009, 09:40:37

Quote from: Rik on Aug 05, 2009, 09:38:12
It works for some people and some conditions, Gary, but it's an AB I can't tolerate.

We seem to share a few things like that, Rik

Simon_idnet · Aug 05, 2009, 10:26:59

BT were performing maintanance in the Stepney Exchange (that serves Telehouse Docklands) last night. This affected our WBC 21CN Host Link circuit. They had actually sent us a notification of the planned works but we failed to pick it up and post it. Apologies for the confusion caused.

Regards
Simon

Rik · Aug 05, 2009, 10:27:37

Thanks, Simon.

Simon · Aug 05, 2009, 12:38:56

Quote from: Rik on Aug 05, 2009, 09:33:26
It's not been a 'killer service' compared to Max, has it.

Well, it's killed the service for a good few.

zappaDPJ · Aug 05, 2009, 13:47:34

It certainly did, I was forced to go watch the 4th Indiana Jones movie which on a scale of 1 to 10 I'd say was pants

Thanks for the update Simon.