IS THE MAIL DOWN

[Rik]

It does. Thanks, Ray.

[Rik]

As is everything else...

[David]

I have only just managed to get online also tried everything in the end unpluggged the router,no mail nothing   I put it down to the works being carried out,they did say it would not affect service............so I work on the assumption it will  


When I say "They" I mean my isp  

[Rik]

That's the second such report I've seen this morning, David. I think BT's 'no interruptions' equate to their 'up to 24 Mbps'.

[davej99]

POP mail now working.

[David]

That's the second such report I've seen this morning, David. I think BT's 'no interruptions' equate to their 'up to 24 Mbps'. Sad

I had semi expected it although it took longer than usual to get online one possible good thing they are doing something !wonder how many are struggling with the same problem  

My mail is back now as well

[Rik]

POP mail now working.

It is, Dave, as is the customer portal, etc. The network status page shows details of the problem.

[David]

That would not have had an effect on me though surely Rik 

[Rik]

It shouldn't, that was the other Dave I was talking to. There is a BT MUX issue though, but that shouldn't be affecting you either.

[David]

  There is nothing on my status page

[Rik]

As I say, it's possible that it's the BT 'dimensioning' work, but I really don't know.

[David]

dimensioning'

Why cant they use bl...dy English 

[Rik]

Because we might find out what the problem was, David.

[David]

I read yesterday that I think its Facebook they have a page or whatever they call it entitled We Hate BT ,or something like this...now there is an accolade

[Rik]

I bet that's heavily subscribed to.

[David]

Pass 

[camdave]

Sorry to confuse the issue - another Dave here!
As at 12.39 still no email (obviously web OK) I have re-booted my router & computer, not that I expected it to make any difference.

David

[Rik]

It should be working OK, certainly is for me, Dave. Call the out of hours number, that's working again now.

[JohnH]

Everything okay again here, including FTP.   

[Mouseroo]

All is shiny once again   

[Rik]

The database server fell over. That holds all the user names and passwords, so it stopped people signing in to email, it stopped data being accessed for the RSS feed and customer portal, stopped sign ins for blog, gallery and, in some cases, FTP. It also stopped the out of hours voice number from forwarding messages to support. Fairly comprehensive really.

[gingergalore]

thank you to all at idnet for their prompt service, as usual

[Rik]

Thanks, Ginger. We're blaming Martin, who had gone swimming. I keep telling him that water and computers don't mix, but will he listen?

[camdave]

Panic over - entered user name & password when requested and everything now sorted.
Funny thing was it I only had to do it for one account and not two others which I have.

David

[Rik]

Possibly the first one 'got disturbed' when you checked while the server was down?