New to IDNET - speed issue - please help

[Ted]

The bell wire is connected to terminal "3" on the connector block, you need to remove the wire from all sockets not just the master socket. Ease them out carefully and tuck them out of the way.

[MisterW]

here are 2 extension sockets, but only 1 has a phone attached

You do have that phone connected though a filter don't you ?
Here's some info on removing the bell wire ( ringwire ) http://www.kitz.co.uk/adsl/socket.htm#ringwire

[Dangerjunkie]

Hi,

It's not safe to assume that the bell wire is attached because the phone rings. Most modern phones don't need the bell wire to ring.

Is your Sky or Sky+ box connected to the line for ordering movies and the like? If is they are famous for squirting electrical noise back into the line and messing up ADSL. Sky boxes need two filters (plug first filter into the socket, plug the second filter into the first, plug the Sky box into the second) to get rid of most of the noise they make. If you're out of your first year and you don't use any of the voting, interactive or pay movies then it is better to unplug the Sky box from the line.

Not all filters ar ecreated equal. I would recommend you put an ADSLNation filtered faceplate on your master socket (you then don't need a filter on the phone). If you're plugging your Sky box in I would plug an ADSLNation XF1e filter into that in addition to the new faceplate.

Cheers,
Paul.

[cavillas]

Also I would put a filter on the unused extension.  My friend had a problem with connection but when a filter was put on the unused extension eveything cleared up.  Just a thought.

[Sebby]

I think that was probably just coincidence, Alf.

[Rik]

I actually had a situation where putting a filter in an unused extension made things worse. Funny thing, ADSL. 

[attic]

I had emailed support, and received the following:

Normally the only reason you would see a slow down in the evenings would
be related  to exchange contention, however, I have spoken to BT and
they have confirmed there is plenty of available bandwidth in the
exchange at all times.

Over the weekend, my throughout was up to 6Mbps.  This evening, at 10pm, it is down to 1.03Mbps.  Connection speed has remained constant at 6780 throughout.

I have not been able to do the things suggested here yet - disconnecting the bell wire and fitting the filter faceplate, although i plan to.  If these are not the cause of the issue, and it is not contention at exchange - any other ideas?

thanks
Paul

[attic]

Just done another speedtest - on speedtester.net.

Throughput has gone down to 0.23Mbps.

Given it was nearly 6.0Mbps yesterday, this seems weird...

[Simon]

I don't know about weird, it seems bloody tragic!    Sorry, I haven't read through the thread, but have you done a BT Speedtest?

[attic]

6am - throughput back up to 6.2Mbps.

[Lance]

It does seem like massive congestion, but it also seems similar to the WBC problem...

[Rik]

Paul's on Max though, Lance. IDNet were experiencing some congestion yesterday afternoon, but it was over by about 5:30. To me, this 'feels' like an exchange issue.