BT test changed

David · Sep 05, 2009, 14:32:36

Just carried out a test and the result is not important but the pages have changed so take care you will be shown a green bar now and the first page has also changed

I will see if I can screenshot it for you

FAQ

Results Image not loaded

Test1 comprises of Best Effort Test: -provides background information.

   Download Speed
   4210 Kbps

0 Kbps   7150 Kbps
Max Achievable Speed

Download speedachieved during the test was - 4210 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :5728 Kbps(DOWN-STREAM), 832 Kbps(UP-STREAM)
IP Profile for your line is - 4500 Kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

Your test has completed please close this window to exit the performance tester.

Please visit FAQ section if you are unable To understa

No give it a go

David · Sep 05, 2009, 14:37:23

Blank Image not loaded

The Broadband Performance Tester allows you to test the performance of your Broadband connection.

To use the Performance Tester, Java must be installed and enabled on your PC and Browser. If you are unable to see a message at the top of your screen that says "PERFORMANCE TESTER Your Details will be verified after clicking the GO button" then please go to FAQ section to troubleshoot.

Please follow the instructions given below to initiate a speed test :

* Your PC is connected to the Broadband line linked with the telephone number or Service ID you enter below.
* Please close all other applications/ browsers that are running on your PC.
* Do not download any other files, using any internet/voice applications.
* Please ensure that no one else is using this broadband connection/account for the duration when you run the speed test.
* Please choose Yes below to confirm that you have followed the above mentioned instructions

Yes No

Please enter your Telephone Number (e.g. 01234123456) Or Telephone Number and Service ID , below then click on "Go" to start the performance test.
Telephone Number*
Service ID
* Telephone Number is mandatory to execute the performance test.

NOTE:

* If you are running an assured rate session, please be aware that the test will temporarily interrupt your session for upto 30 seconds. Your session will be restored when the test is complete.
* All test results are logged and may be used by your ISP or BTW to assist in any issues that you may report. If you have any concerns with your performance results please raise with your CP.
* The performance tester is supported on Windows 98, XP,Vista,Linux Fedora (RedHat) for the following browsers: Firefox, Opera, Netscape, Microsoft Internet Explorer and Safari. It is important that you have the most up to date versions.
* Please note that if you are operating a Virtual Private Networking (VPN) you will not be able to use the Performance Tester for throughput testing due to the Address Prox

David · Sep 05, 2009, 14:45:33

Thats it

[attachment deleted by admin]

Tacitus · Sep 05, 2009, 15:05:42

I note that it doesn't say it's supported on OSX although Safari is supported on Windows.

They now have the get out clause: "For your connection, the acceptable range of speeds is 400-2000 Kbps" IOW a sufficiently wide range to allow them to dismiss any complaint apart from total failure, although some would regard 400 Kbps as being much the same.

Mine does throw up some interesting stuff:

Your DSL Connection Rate :2144 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)

IP Profile for your line is - 1500 Kbps

Download speed achieved during the test was - 1010 Kbps

This is the worst I've ever seen on Max. I would normally expect to get around 1200 with that profile.

Simon · Sep 05, 2009, 15:06:29

Thanks David. I wonder if they've actually got it work more often, as well as adding the complications? Just off to try...

Steve · Sep 05, 2009, 15:11:01

Thanks David, shame it doesn't seem to work any better but are we surprised? NO WE ARE NOT

Simon · Sep 05, 2009, 15:12:02

Download speedachieved during the test was - 1643 Kbps
For your connection, the acceptable range of speeds is 1200-7150 Kbps.
Additional Information:
Your DSL Connection Rate :5056 Kbps(DOWN-STREAM), 800 Kbps(UP-STREAM)
IP Profile for your line is - 4000 Kbps

Rik · Sep 05, 2009, 15:27:16

Sounds like they are addressing the recent problems by giving themselves more room for failure.

Glenn · Sep 05, 2009, 15:27:54

Download speedachieved during the test was - 1649 Kbps
For your connection, the acceptable range of speeds is 800-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2432 Kbps(DOWN-STREAM), 832 Kbps(UP-STREAM)
IP Profile for your line is - 1750 Kbps

Tacitus · Sep 05, 2009, 15:36:11

Quote from: Glenn on Sep 05, 2009, 15:27:54
Download speedachieved during the test was - 1649 Kbps
For your connection, the acceptable range of speeds is 800-2000 Kbps.
Additional Information:
Your DSL Connection Rate :2432 Kbps(DOWN-STREAM), 832 Kbps(UP-STREAM)
IP Profile for your line is - 1750 Kbps

That sort of speed/profile ratio, is what I would expect from iDNet. The figures I'm currently getting are far worse than they were when I was with Demon. Last test I did with Demon gave a download speed of 1359 on a profile of 1500 and I would expect similar with iDNet.

Rik · Sep 05, 2009, 15:36:27

Download speedachieved during the test was - 2777 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :4116 Kbps(DOWN-STREAM), 760 Kbps(UP-STREAM)
IP Profile for your line is - 3000 Kbps

I'd quite like the 7150 end of the range, given I've never been anywhere near it.

Rik · Sep 05, 2009, 15:38:51

Quote from: Tacitus on Sep 05, 2009, 15:36:11
That sort of speed/profile ratio, is what I would expect from iDNet. The figures I'm currently getting are far worse than they were when I was with Demon. Last test I did with Demon gave a download speed of 1359 on a profile of 1500 and I would expect similar with iDNet.

Your profile is low for your sync speed, Tac, so there's been a low-sync event somewhere. Repeat the test over the weekend then drop support an email with the results if it hasn't improved by Monday.

Tacitus · Sep 05, 2009, 15:43:29

Quote from: Rik on Sep 05, 2009, 15:38:51
Your profile is low for your sync speed, Tac, so there's been a low-sync event somewhere. Repeat the test over the weekend then drop support an email with the results if it hasn't improved by Monday.

That's what I thought Rik.

Glenn · Sep 05, 2009, 15:47:26

I notice the acceptable lower range for the tests varies, but but not in proportion to the sync speed

Rik · Sep 05, 2009, 15:48:24

No, it's weird isn't it - and why would they think I could ever hit 7150?

Tacitus · Sep 05, 2009, 15:57:38

What they are saying is that on an 'up to 8Mb service' it isn't until the speed falls below about 7.5% of the maximum speed, that they will regard it as a fault. So less than 10% of the advertised speed is perfectly OK.

And, they can, quite legally get away with it. Amazing.

Rik · Sep 05, 2009, 16:09:23

Isn't it. And Ofcom believe they are fit not only to oversee the day-to-day operation, but also to direct investment.

Steve · Sep 06, 2009, 15:07:42

Quote from: Tacitus on Sep 05, 2009, 15:05:42
I note that it doesn't say it's supported on OSX although Safari is supported on Windows.

They now have the get out clause: "For your connection, the acceptable range of speeds is 400-2000 Kbps" IOW a sufficiently wide range to allow them to dismiss any complaint apart from total failure, although some would regard 400 Kbps as being much the same.

Mine does throw up some interesting stuff:

Your DSL Connection Rate :2144 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)

IP Profile for your line is - 1500 Kbps

Download speed achieved during the test was - 1010 Kbps

This is the worst I've ever seen on Max. I would normally expect to get around 1200 with that profile.

Tac, I am assuming Mac OS X, which version and which browser? I ask as I can't seem to see a result with 10.6.0 and Safari but I rarely have the patience to see it through to the bitter end

Edit: I did finally manage it with 10.6.0 and Safari I won't depress you by posting the result but it was around 6500Kbps

Sebby · Sep 06, 2009, 16:40:01

Quote from: Rik on Sep 05, 2009, 15:27:16
Sounds like they are addressing the recent problems by giving themselves more room for failure.

Exactly. How totally unacceptable.

Bill · Sep 07, 2009, 17:49:20

Test a few minutes ago:

QuoteDownload speed achieved during the test was - 9056 Kbps
For your connection, the acceptable range of speeds is 1000-99999 Kbps.
Additional Information:
Your DSL Connection Rate :13144 Kbps(DOWN-STREAM), 1036 Kbps(UP-STREAM)
IP Profile for your line is - 11000 Kbps

Something fishy about that acceptable upload speed...

Rik · Sep 07, 2009, 18:26:22

Yes, it's a BT 'wash your hands' exercise, Bill.

vitriol · Sep 12, 2009, 14:28:57

Thought I'd throw mine into the mix aswell, been pretty poor as of late........

Download speedachieved during the test was - 3723 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps

Rik · Sep 12, 2009, 15:31:29

That's poor. Can you run a few more tests, at different times of day, and let support have them to investigate?