Drop out early this morning

Danni · Oct 08, 2009, 09:26:08

This morning at 2.11am, we lost PPP. As we were still up (Johan was on WoW, I was reading blogs) I decided to try and reconnect. "Wrong username or password". Thinking this was odd, I re-entered all my details, and it just kept coming up with "wrong username or password". We went to bed (as I was very tired and no internet = no WoW for Johan) and according to my logs it came back up again at 2.28am.

What happened? Why did it fail to authenticate? Should I be expecting it to do it again?

Rik · Oct 08, 2009, 09:47:48

Sounds like BT were configuring the radius servers, Danni, but support could tell you for sure.

Danni · Oct 08, 2009, 09:52:58

Ahh, but that means contacting support

Nah, I'll take your answer for it, and hope they don't do it when we're raiding or something. It's annoying

BT seem to be doing a lot of things sneakily at the moment. I don't like it

Tacitus · Oct 08, 2009, 09:55:00

Quote from: Danni on Oct 08, 2009, 09:52:58
BT seem to be doing a lot of things sneakily at the moment. I don't like it

Let's face it, if they didn't do anything we'd still be complaining......

Rik · Oct 08, 2009, 09:58:31

I'll try and find out more for you, Danni.

Rik · Oct 08, 2009, 10:16:17

Hi Danni

Support confirm there was planned BT work, which they weren't told about till this morning.

Danni · Oct 08, 2009, 10:48:31

Thanks Rik.

zappaDPJ · Oct 08, 2009, 12:01:52

Quote from: Rik on Oct 08, 2009, 10:16:17
Hi Danni

Support confirm there was planned BT work, which they weren't told about till this morning.

So now BT are informing people after the event. That's a major improvement over not bothering at all

Rik · Oct 08, 2009, 12:02:58

Isn't it.