Official - BT speed test is broken

Rik · Sep 19, 2009, 17:47:13

BT are admitting that the speed test site is broken, atm, over on ThinkBroadband:

http://forums.thinkbroadband.com/bt/t/3705753-re-bt-speedtester-wwwspeedtesterbtcom.html

bobleslie · Sep 19, 2009, 18:29:29

I wonder who kicked it.

Rik · Sep 19, 2009, 18:30:06

A lot of people, Bob.

BrianM · Sep 19, 2009, 18:52:23

Right thanks Rik, tried earlier and no joy.

Rik · Sep 19, 2009, 18:53:44

Likewise, Brian. Frustrating as it looks like I've moved to a 4M profile but can't prove it.

LesD · Sep 19, 2009, 20:12:46

Quote from: Rik on Sep 19, 2009, 17:47:13
BT are admitting that the speed test site is broken, atm, over on ThinkBroadband:

http://forums.thinkbroadband.com/bt/t/3705753-re-bt-speedtester-wwwspeedtesterbtcom.html

I couldn't access "myaccount" at BT this morning but it was working albeit on the slowish side this evening!

JohnH · Sep 19, 2009, 20:53:31

Quote from: Rik on Sep 19, 2009, 18:53:44
Likewise, Brian. Frustrating as it looks like I've moved to a 4M profile but can't prove it.

Looks like it is totally borked now. The site is down.

Sebby · Sep 20, 2009, 00:47:33

It's strange how someone had to tell BT it's broken. It's like they don't monitor their services. Oh wait...

Colin Burns · Sep 20, 2009, 18:04:13

they dont

Sebby · Sep 20, 2009, 22:14:35

Exactly.

Lance · Sep 20, 2009, 22:55:41

Or rather they monitor the wrong thing

esh · Sep 21, 2009, 09:33:31

Email: Dear BT, this is not working.

Tech 1: Uh what. Not sure what this is. What is a profile tester? Anyone? Oh what the hell.

*clicks forward email*

Tech 2: Oh god, the profile tester is down. Damn, I'm not touching that with a barge pole.

*clicks forward email*

Tech 3: Another fault report? I'm just going for lunch.

*clicks forward email*

Tech 4: ADSL profiles? Why is this here? I deal with support for 200 baud modems. Proper stuff.

*clicks forward email*

Tech 5: Oh this sounds serious, perhaps an engineer will help.

*clicks forward email*

Engineer: What the hell? I'm an engineer, not a software engineer.

*charges £100*

*clicks forward email*

Tech 1: Oh no.

Simon · Sep 21, 2009, 10:05:42

Ray · Sep 21, 2009, 11:44:04

JNeuhoff · Sep 21, 2009, 12:21:28

QuoteBT are admitting that the speed test site is broken

It's not just their speed test. A lot of other things are broken at BT.

Just look at their home page, the W3C validator reports 164 Errors, 59 warning(s). Some of their pages, e.g. the one for business internet, don't come up at all. And we all know BT is unable to provide decent telecom services, their 21CN network is a total mess, and they still have no longterm business strategy for providing normal FTTP services.

sobranie · Sep 21, 2009, 14:10:41

Quote from: JNeuhoff on Sep 21, 2009, 12:21:28
It's not just their speed test. A lot of other things are broken at BT.

Just look at their home page, the W3C validator reports 164 Errors, 59 warning(s). Some of their pages, e.g. the one for business internet, don't come up at all. And we all know BT is unable to provide decent telecom services, their 21CN network is a total mess, and they still have no longterm business strategy for providing normal FTTP services.

Just for a minute I thought you were going to post something new!

You can also post 'Broken English' to the list.

Rik · Sep 21, 2009, 15:38:56

Let's look on the bright side. They're bound to get things right for the Olympics.

JohnH · Sep 21, 2009, 17:27:46

Rik · Sep 21, 2009, 17:42:20

I didn't say which Olympics.

Sebby · Sep 21, 2009, 19:16:44

Colin Burns · Sep 22, 2009, 17:23:16

3012

is on the cards i think in the openreach boadroom

Rik · Sep 22, 2009, 17:24:14

I'll not worry too much then, Colin.

Colin Burns · Sep 22, 2009, 18:03:36

zappaDPJ · Sep 25, 2009, 16:27:28

I still can't use the BT speed test site, it produces an error when I enter my details which seems to suggest the site is broken rather than my details are being entered incorrectly.

I would really like to know what my IP profile currently is. Does anyone know of another method of obtaining it?

Rik · Sep 25, 2009, 16:31:39

There isn't one, Zap. I've always felt BT ought to have a profile finder site, separate to the tester, for those that only want that information. A couple of the better speed test sites, provided they are giving similar results, will probably give you a close enough idea, though.

I'll just go and check the BT site and see if I can get a result.