Loss of service reports

[Rik]

True. Mea culpa. 

[Ritzy1]

I have had no service today, my computer is connected to the router, but there is no internet access (am currently on broadband dongle). I have unplugged the router from the mains a few times, once for at least an hour but with no improvement.

I live in north Bucks on the Winslow exchange.

Does anyone have information on exchange problems? I have looked on the BT service link on this forum but there is nothing indicated near me.

Any help would be appreciated. Many thanks.

[Simon]

I can't help with the tech stuff, sorry, but if you could provide your dialling code, that might help someone identify any exchange issues.

[DorsetBoy]

If you have no  BB connection I believe you can leave a message on the IDNet answer machine.

[Steve]

 

Hope you get sorted soon. 

[Ray]

 

[Ritzy1]

Thanks for the welcome.

I'll get onto IDnet tomorrow if the connection hasn't come back. Exchange is 01296.

[klipp]

I lost PPP for about 2 hours tonight.  Area code 01205.  Peterboro 21cn node.

[Rik]

There's nothing showing against either of those. Ritzy, was the router in sync?

[klipp]

http://status.aaisp.net.uk/apost.cgi?incident=696

This seems to be the guilty item for me.

[Rik]

I wonder whether that translates to Perth or Peterborough?

[klipp]

The 0:13 start time tallies with my loss of PPP.

[Rik]

It's just that the only report I've seen from IDNet is for Perth. 

[bridgej]

I lost PPP for about 2 hours tonight.  Area code 01205.  Peterboro 21cn node.

As I went to bed last night just before 1am, my connection was down too, all ok this morning though (0208 Stratford exchange in east London)

[klipp]

Lost PPP again at 23:40 but seems to be back (for now).

[ou7shined]

My connection's gone south again.

Here's what my BT2700HGV has to say about it.

DSL Synchronization - UP
G. DMT ATM Signal - UP
PVC Connection - Could not find an ATM circuit
PPPoA Service - Unable to connect to login service
PPP Authentication --
IP Connection --
DNS Communication --

As usual I'm in the dark as to what that means.

[sobranie]

switched on at 2am. All lights on on router but no internet access Code (01326). Just came back up now (2.13 am). Let's pray that BT are not playing silly b's again.

[DorsetBoy]

BT are changing line cards and upgrading exchanges to add capacity all over the UK so some disconnects are possible.


This was a list of some of the works planned http://www.idnetters.co.uk/forums/index.php?topic=23400.0

[pctech]

And maintenance does have to happen at some time 

[ou7shined]

My connection's gone south again.

Here's what my BT2700HGV has to say about it.

DSL Synchronization - UP
G. DMT ATM Signal - UP
PVC Connection - Could not find an ATM circuit
PPPoA Service - Unable to connect to login service
PPP Authentication --
IP Connection --
DNS Communication --

As usual I'm in the dark as to what that means.

And another...

[Rik]

That looks like a BT failure or planned engineering works to me, Rich. What exchange are you on?

[ou7shined]

That looks like a BT failure or planned engineering works to me, Rich. What exchange are you on?

Aberdeen Balgownie

IIRC from DorsetBoy's link above, we have a planned outage on the 8th.

[Rik]

I'm guessing, as there are no specific reports, that the Edinburgh node is struggling again.

[zappaDPJ]

I have currently have an outage. Anyone else?

[zappaDPJ]

It lasted an hour or so, engineering works I guess.