8128 kbps sync, only 2Mbps download speed tests?

Started by ogster, Sep 26, 2009, 03:11:03

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ogster


Just moved house. 1/2 mile down road from exchange. Speeds look good. How do the other indicators look?

ADSL Link     Downstream     Upstream
Connection Speed    8128 kbps    832 kbps
Line Attenuation    15.5 db    8.5 db
Noise Margin    9.5 db    11 db

BUT I'm only seeing 2Mbps download on various speed testers? Any ideas?

Danni

Your profile may be stuck at 2Mbps. You wouldn't be the first for this to happen to. If it stays that way, let IDNet know and they can give it a nudge.
IDNet Customer (ex-partner's name): 6th January 2006 - 23rd March 2007
IDNet broadband Customer (my name): 11th June 2008 - 21st April 2010

Now with Be for internets, IDNet for phone.

Glenn

It may be that you have started a 10 day training period with the new line, I believe BT start at 2mb, or as Danni has said, it's a stuck profile.
Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

I think it's the standard 'starter profile' and will lift within 24 hours or so. If not, IDNet will get it nudged for you on Monday.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

ogster

Rik was right, earlier on this evening speeds have increased. Now getting 6859 kbps down and 693 kbps up. Can't say fairer than that for a very rural location.

Colin Burns

though with a 15.5db attenuation you live darn close to the exchange

Sebby


Rik

Quote from: Colin Burns on Sep 26, 2009, 22:17:39
though with a 15.5db attenuation you live darn close to the exchange

I think that might be a Netgear router, in which case the true attenuation will be 31db.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

ogster

It's a netgear. The exchange is about 1/2 mile down the road, telegraph poles all the way.

Rik

The attenuation suggests about 3km of cable, unless Netgear have sorted the bug, in which case it's about 1.5km. I'm guessing you may have aluminium cables.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.