Double payment?

[psp83]

Anyone else been billed twice this month?

My bank shows the following.

24 Sep 2009   D/D   IDNET    -    24.46   
29 Sep 2009   D/D   IDNET    -    24.46   

[Ray]

No problem with mine, Paul, they haven't missed taking a payment on a previous month or are taking it late, have they? if not I would contact them to see what's happened.

[Rik]

As Ray says, Paul, you need to talk to them. My payments have gone out normally.

[Niall]

For some reason my payments never went out because of a problem with my mums credit card. I've checked with her and there isn't anything wrong with the credit card, and it's not a new card or a replacement. In fact I realised that it'd been used only a couple of days ago when we went to Sainsburys.

I'm wondering if there's an issue with the system now.

[dujas]

I had this once with Zen, turned out they missed a DD nine months back and the system was just catching up, online banking statements are great in this situation (assuming it's not just an error).

[psp83]

29th one has turnt pink (not fully done yet) so i wonder if its a co*kup with the bank, will leave it 24hrs and see if it turns blue (100% done)

[psp83]

i check my accounts every week and then give it a once over every month, i've not noticed a missed payment yet.

will give idnet a phone tomorrow, i'm sure they've got more important things to fix at the mo.

[Rik]

You need to talk to support, Niall.

[Niall]

You need to talk to support, Niall.

I honestly can't be bothered. I'll just leave things as they are, although it irritates me.

[psp83]

Thanks to Rik, all is sorted now 

Just took another look at my bank, there was a £24.46 in August.. but from another D/D, doh, should of looked who took it first but thought it was IDnet since they're only the ones that normally take that amount

It was from my regrade issues..