Bad pings and WoW

Started by Danni, Oct 03, 2009, 16:10:11

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Danni

Well, any current problems? My pings have just (within the last 15 minutes) jumped from the normal 40ish ms to over 100ms. We were trying to take Wintergrasp in World of Warcraft and it was nearly unplayable for the last few minutes for us (though the Horde seemed able to kill us fine).

Anyone else having problems, or is it a fluke? I don't like losing because of lag :P

danni@Matilda:~$ ping idnet.net -c10
PING idnet.net (212.69.36.10) 56(84) bytes of data.
64 bytes from www.idnet.net (212.69.36.10): icmp_seq=1 ttl=59 time=133 ms
64 bytes from www.idnet.net (212.69.36.10): icmp_seq=2 ttl=59 time=128 ms
64 bytes from www.idnet.net (212.69.36.10): icmp_seq=3 ttl=59 time=152 ms
64 bytes from www.idnet.net (212.69.36.10): icmp_seq=4 ttl=59 time=117 ms
64 bytes from www.idnet.net (212.69.36.10): icmp_seq=5 ttl=59 time=127 ms
64 bytes from www.idnet.net (212.69.36.10): icmp_seq=6 ttl=59 time=160 ms
64 bytes from www.idnet.net (212.69.36.10): icmp_seq=7 ttl=59 time=164 ms
64 bytes from www.idnet.net (212.69.36.10): icmp_seq=8 ttl=59 time=145 ms
64 bytes from www.idnet.net (212.69.36.10): icmp_seq=9 ttl=59 time=174 ms
64 bytes from www.idnet.net (212.69.36.10): icmp_seq=10 ttl=59 time=157 ms

--- idnet.net ping statistics ---
10 packets transmitted, 10 received, 0% packet loss, time 9009ms
rtt min/avg/max/mdev = 117.026/146.157/174.690/17.992 ms

IDNet Customer (ex-partner's name): 6th January 2006 - 23rd March 2007
IDNet broadband Customer (my name): 11th June 2008 - 21st April 2010

Now with Be for internets, IDNet for phone.

Rik

There could be a problem following this week's load balancing issues, Danni. In the past, we've seen there's been a need to fine tune the system after such an issue, with high pings affecting just a few customers. Drop support an email with as much evidence as you can, eg pings to other sites, but don't necessarily expect an answer before Monday.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Danni

They seem to have sorted themselves out (pings to WoW server are now a more respectable 69ms- more than the average of 50, but perfectly okay).

Was just bad timing, most likely.
IDNet Customer (ex-partner's name): 6th January 2006 - 23rd March 2007
IDNet broadband Customer (my name): 11th June 2008 - 21st April 2010

Now with Be for internets, IDNet for phone.

Rik

 :fingers:

If not, collect the evidence and pass it to support, Danni.
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.