Service provider

JD_LincsUK · Oct 11, 2009, 12:10:02

Hi all

I'm about to sign up to an ID Net broadband and phone package, but I have one question that I need answering before I make the leap (and my MAC to arrive...).

I am currently with adsl24 on WBC and whilst they have been very good for the last couple of years, they are subcontractors of Entanet.

Unfortunately, Entanet have been oversubscribing and consequently the connection speeds for the majority of customers have been pretty dire for a while now. adsl24 are unable to do anything about this - which is a shame as they are a dedicated bunch of blokes, always willing to help. People are leaving in droves due to Entanet's policies.

So I'd just like to be sure that ID Net is not also a subcontractor or has any connection with the Entanet service, otherwise there would be little point in moving.

Thanks.

JD

Lance · Oct 11, 2009, 12:17:28

Idnet is in no way connected with entanet

Ray · Oct 11, 2009, 12:19:32

JD and

I can confirm that Idnet are not a reseller, they operate their own network and do not have any connection with Entanet.

Glenn · Oct 11, 2009, 12:30:10

JD

Sebby · Oct 11, 2009, 12:59:40

JD_LincsUK · Oct 11, 2009, 15:05:00

Hey guys! Thanks for the nice welcome - made me smile!

Great news, then - and I'll be along as soon as my MAC arrives.

bcnu
JD

jrboden · Oct 11, 2009, 19:35:45

Hi on may way over to bud will keep you posted....... but both here and direct so far they have been ALIEN (thats good) they just dont seem to operate like the big ISP's you seem to geat service I cant explain but I have been with SKY connect and its been one HELL of a ride

Good luck but so far (even not connected) I am HAPPY!!!!

Cheers Jon

David · Oct 11, 2009, 19:36:58

Hi Jon What all the others said......you may lose your sanity but hey thats the price of progress

Simon · Oct 11, 2009, 21:27:16

Quote from: badpianoplayer on Oct 11, 2009, 19:36:58
you may lose your sanity but hey thats the price of progress

By the sound of it, it's already gone!

You'll fit in here nicely, Jon!

David · Oct 11, 2009, 21:41:10

I thought he was with you Simon

JD_LincsUK · Oct 12, 2009, 19:12:13

Every day without a MAC is a baaad day...

JD

Den · Oct 12, 2009, 21:48:04

Hope it does not rain then

David · Oct 12, 2009, 21:49:19

Close the windows

Lance · Oct 12, 2009, 22:35:03

After day three phone them up and remind them they have an obligation to provide it within 5 days.

It is a process which takes only a matter of minutes, or even seconds!

JD_LincsUK · Oct 13, 2009, 19:37:35

Yeah - it's been 4 days - though I guess weekends don't count. In fact I asked for it Thursday, but for some reason that got ignored, so they are saying I asked for it Friday evening.

They're pretty desperate to stop people leaving at the moment as the problems they have are not of their making. But that just means more reason to leave AFAIC.

I was previously with Waitrose - reliable service, good tech guy, once you managed to get his name, but a 5GB limit and £1/Gig thereafter. They gave me my MAC straight away on the phone. Then sent me an e-mail saying it would take at least 24 hours to send me my MAC...

Hope to be joining you all very soon.

JD

David · Oct 13, 2009, 19:58:16

Good news ..watch out for the traps here

JD_LincsUK · Oct 15, 2009, 12:02:11

Yippe-dee-doo!

MAC still hadn't arrived today - phoned up, got it inside 10 minutes.... IDNet app filled, waiting (im)patiently by my e-mail Inbox!

(I think you misunderstood, bpp - Waitrose was my previous ISP, adsl24/Enatnet is current and IDNet is the future!!

)

JD

David · Oct 15, 2009, 12:10:48

Yes I know......I set the traps JD

watch out for Den and Simon and of course Ray....then the Grand Master Rik

Oh yes Jill and I are an item so hands off

Simon · Oct 15, 2009, 12:13:33

David · Oct 15, 2009, 16:27:28

JohnH · Oct 15, 2009, 22:23:24

Quote from: badpianoplayer on Oct 15, 2009, 12:10:48
Oh yes Jill and I are an item so hands off

Does Jill know about this?

David · Oct 16, 2009, 09:03:33

I couldnt say a gentleman and all that

Den · Oct 16, 2009, 20:35:40

She is promised to me and she said I could look after

whe she goes away

David · Oct 16, 2009, 20:41:00

Rubbish Den Jills promised to fly past my window later

Den · Oct 16, 2009, 20:56:22

Yeh, straight past your window heading back up to North Wales