DNS Issues

Azazel · Mar 03, 2007, 13:27:24

I appear to be having huge problems with getting web pages loaded

cant resolve google.com. wow-europe.com neither can i get logins to world of warcraft game, its causing me major greif currently, i have reset my router, changed my DNS server and its still not resolving addresses properly.

Nova · Mar 03, 2007, 13:28:17

Not just you. It seems like whatever router is the one that hooks to wow-europe is the one that got taken down for maintenance.

EDIT : Bah, it's even taken out madness combat... noes... now I can't get my fix of violence either!

Nova

Aaron · Mar 03, 2007, 13:35:14

Got the same problem here right now, tried reconnecting but didn't fix

stinch · Mar 03, 2007, 13:59:15

Yes the same thing here - was playing World of Warcraft and then *boom* disconnection and I cannot even connect to the WoW EU site.

Hope things are resolved soon

jupiter · Mar 03, 2007, 14:11:30

Maintenance connected with the new pipe is going on today - thread about it in the announcements section.

stinch · Mar 03, 2007, 14:12:46

Quote from: jupiter on Mar 03, 2007, 14:11:30
Maintenance connected with the new pipe is going on today - thread about it in the announcements section.

Yup - just spotted it, and all appears to be back up and working now which is just grand (Gromit!)

jupiter · Mar 03, 2007, 15:07:29

Quote from: stinch on Mar 03, 2007, 14:12:46
Yup - just spotted it, and all appears to be back up and working now which is just grand (Gromit!)

Go on - have a cracker to celebrate!

Azazel · Mar 03, 2007, 17:00:47

i still cant get the wow website, all the others are back but wow-europe.com doesnt load for me at all.

CreamyGoodness · Mar 03, 2007, 17:08:49

Similar problems here. I can't see anything on the Jolt network - websites or servers. Despite the latest announcement that everything's up and running now.

Creamy.

CreamyGoodness · Mar 03, 2007, 17:17:13

Oooh, fixed now. Just me being impatient

Creamy

Azazel · Mar 04, 2007, 10:51:14

sadly still not fixed for me now i get the following:

XML Parsing Error: no element found
Location: http://www.wow-europe.com/en/index.xml
Line Number 1, Column 1:

When trying to load the website, it works fine from my freinds pc's i just cant seem to load it at all doesnt matter which browser i use or how many times i flush the DNS or clear the cache still sits there looking crapy/ not loading

jaydub · Mar 04, 2007, 11:27:00

What's your MTU set at?

If its set at 1500, it might might be worth setting it to 1452, which I believe is IDNet's recommended setting.

Not convinced this is the issue, but it's very easy to try.

Rik · Mar 04, 2007, 11:54:13

I was told 1458 by Miriam, Jaydub, but we won't argue about 6, we're in the same ballpark.

On Orange (I know!) I found 1430 worked best, at Nildram it was 1500, here, for me, 1458 works best. IIRC, on AOL it needs to be 1400.

Azazel · Mar 04, 2007, 14:32:12

well blow me down with a feather, i was on nildram before so mtu was 1500 changed it to 1458 and its flippin fine, thanks alot guys really helpful!

Azazel · Mar 04, 2007, 17:11:21

i should never speak too soon, it worked for abit after i changed it then it stopped again, why the hell does it do this!

Rik · Mar 04, 2007, 17:57:48

Because it's a computer, and they were designed to give us so much grief that we would never have a moment's peace!

What value do you have for RWIN?

MoHux · Mar 04, 2007, 18:04:42

er .... Azazel, you did remember to re-boot the computer after changing the MTU didn't you??

Rik · Mar 04, 2007, 18:07:38

Good point, Mo. Which tool are you using to changes things Azazel? Also what setting to you have in the router for MTU?

Azazel · Mar 04, 2007, 18:49:27

heh the mtu on my pc is set at 1458 the MTU on my router was 1500 so i changed the router

Rik · Mar 04, 2007, 18:53:24

I'd leave the router 'wide open' at 1500, then change MTU in Windows, but remember to keep RWIN in line with your value for best results.

Azazel · Mar 08, 2007, 19:08:37

still no joy with anything, blizz technical support blame idnet caching of all things i dunno what the hell is wrong and i STILL cant read the damm website or forums

Rik · Mar 08, 2007, 19:12:41

I can only suggest you give support a call in the morning, we seem to have run out of ideas here (well, I do anyway

).

Azazel · Mar 10, 2007, 11:21:55

Trouble is for me that support is during my working hours so i cant be at home to call them to test why its going wrong, i have emailed the support address to see if they can suggest something by email.

Here is hoping!

Rik · Mar 10, 2007, 11:35:44

I take it you don't get home before 18:30? See what your email brings, but it might be worth a chat to work out the best way to proceed.