Awful speeds today - drop from 7.25Mbit to 0.7Mbit!

Simon · Oct 25, 2009, 18:53:51

I just think you need to contact IDNet first thing in the morning. It's all speculation otherwise, but if this is just happening in the evenings, it seems to me that it could be local exchange congestion, but that's just a guess.

Lona · Oct 25, 2009, 19:02:58

Can't see mine being any better. Don't understand why the upload reading is so low. $:-\$

Simon · Oct 25, 2009, 19:09:06

Your upload speed is normal for Max, Lona.

Lona · Oct 25, 2009, 19:10:53

Quote from: Simon on Oct 25, 2009, 19:09:06
Your upload speed is normal for Max, Lona.

I don't have Max

Simon · Oct 25, 2009, 19:12:03

Oh, are you on ADSL2+ (WBC) then?

quandam · Oct 25, 2009, 19:14:18

netgem21

You definitely have a problem and there is an air of real panic in your posts. This is very understandable and appreciated by all here at IDNetters. As advised earlier, just wait until tomorrow morning and contact IDNet CS.

They are not on strike like other parties (that must be a plus

) at the moment and will no doubt put you on the right road to previous normality. Have a G&T (or the like?)

this evening and start again tomorrow morning. I would be surprised if your problem is not resolved in a few days.

Enjoy the evening and go for it am tomorrow

Lona · Oct 25, 2009, 19:15:27

Quote from: Simon on Oct 25, 2009, 19:12:03
Oh, are you on ADSL2+ (WBC) then?

Stop trying to confuse me Simon. I'm on regular adsl. I thought Max was 24m speed.

quandam · Oct 25, 2009, 19:24:29

Come on Guys, this thread is important to netgem21 and should not be rerouted to 'other' perceived problems. If you have a problem then start a new thread.

Simon · Oct 25, 2009, 19:27:42

Quote from: Lona on Oct 25, 2009, 19:15:27
Stop trying to confuse me Simon. I'm on regular adsl. I thought Max was 24m speed.

Regular ADSL is also known as 'Max' (up to 8mb), hence, your upload speed is correct, Lona.

Simon · Oct 25, 2009, 19:28:47

Quote from: quandam on Oct 25, 2009, 19:24:29
Come on Guys, this thread is important to netgem21 and should not be rerouted to 'other' perceived problems. If you have a problem then start a new thread.

Lona thought she had a similar problem - her post was quite legitimate, Q. As has been said, I don't think we can do any more for Netgem, until he's contacted IDNet.

quandam · Oct 25, 2009, 19:33:08

Your the boss!

Lona · Oct 25, 2009, 19:38:46

I always thought Max was llu.

Simon · Oct 25, 2009, 19:39:39

Quote from: quandam on Oct 25, 2009, 19:33:08
Your the boss!

No, but he's back!

Lona · Oct 25, 2009, 19:41:55

Quote from: quandam on Oct 25, 2009, 19:24:29
Come on Guys, this thread is important to netgem21 and should not be rerouted to 'other' perceived problems. If you have a problem then start a new thread.

You are bang out of line Q. I was letting the bloke know that I had similar problems and Simon was only trying to help me. I think you owe Simon and I an apology.

netgem21 · Oct 25, 2009, 19:44:10

As you've all advised, I'll call them tomorrow. I sent them an email last Friday night as well. It's just so strange that this has never happened before, even with my previous ISP, you know?

Anyway, a huge thank you to EVERYONE who's posted in this thread. It's much appreciated and the community spirit here is great, clearly!!

Simon · Oct 25, 2009, 19:45:32

Quote from: Lona on Oct 25, 2009, 19:41:55
You are bang out of line Q. I was letting the bloke know that I had similar problems and Simon was only trying to help me. I think you owe Simon and I an apology.

Deep breath, and ........... release.

Simon · Oct 25, 2009, 19:47:05

Quote from: netgem21 on Oct 25, 2009, 19:44:10
As you've all advised, I'll call them tomorrow. I sent them an email last Friday night as well. It's just so strange that this has never happened before, even with my previous ISP, you know?

Anyway, a huge thank you to EVERYONE who's posted in this thread. It's much appreciated and the community spirit here is great, clearly!!

It could well be a problem easily rectified. It's just unfortunate you didn't catch them before they closed for the weekend. Hopefully, things will be sorted for you tomorrow.

netgem21 · Oct 25, 2009, 19:52:27

Yeah, I only really noticed late in the week. I thought it'd just fix itself, so I thought nothing more of it. But every day, the speed has been dropping and dropping and dropping.

I'll let you know what happens!

Simon · Oct 25, 2009, 19:52:58

Please do.

Glenn · Oct 25, 2009, 19:55:33

Hopefully it's something simple to fix.

netgem21 · Oct 26, 2009, 14:01:03

Quick update for everyone.

I've been in contact with Brian at IDNet who's informed me that the VP within my exchange was mis-configured and that it has been reconfigured this morning. Things seem to be holding up now!

Although, pings seem to be all over the place now. On a side topic, are there any tips on how to keep latency low?

Thanks again to everyone and Brian at IDNet for sorting this out!

Glenn · Oct 26, 2009, 15:00:50

IDNet should have their Hostlink in place shortly, once tested I believe that lines will be migrated across to it. Once done, hopefully ping problems will be resolved.

Sebby · Oct 26, 2009, 20:59:59

Quote from: netgem21 on Oct 26, 2009, 14:01:03
Quick update for everyone.

I've been in contact with Brian at IDNet who's informed me that the VP within my exchange was mis-configured and that it has been reconfigured this morning. Things seem to be holding up now!

Great!

ardmhacha · Nov 04, 2009, 20:10:14

I have been monitoring my speed over the past week or so and its awful to be honest. I'm averaging a download speed of between 0.2MB/s to 0.7MB/s. My line is capable of 7MB/s. Funny thing is my upload is always approx twice the speed of download. Surely there's something seriously wrong with these speeds! I would appreciate any advice. I emailed support earlier and await their response.

Glenn · Nov 04, 2009, 20:12:58

Support will ask for the results of a BT speed test, so doing one now will help them.