Email

Bill · Nov 03, 2009, 11:56:51

Any problems?

http://forums.thinkbroadband.com/idnet/t/3733234-pop-3-mailos-delaysagain.html

Rik · Nov 03, 2009, 12:00:50

Thanks, Bill, apparently something odd happened earlier, it's been sorted and a quick test shows no delays for me.

Ray · Nov 03, 2009, 12:01:54

No problems here at the moment either.

pup · Nov 03, 2009, 12:16:53

probably the speedtest log i emailed James earlier

Rik · Nov 03, 2009, 12:23:42

Bill · Nov 03, 2009, 13:16:11

Whatever it was, it's doing it again...

http://forums.thinkbroadband.com/idnet/t/3733288-pop-3-mailos-delaysagain.html

Rik · Nov 03, 2009, 13:23:25

Just the queue, Bill.

Bill · Nov 03, 2009, 13:25:19

OK Rik, cheers.

Bill · Nov 06, 2009, 08:58:46

Getting a refusal to connect on port 110 on the .com account... is it just me?

Ray · Nov 06, 2009, 09:10:20

May be due to this Bill.

http://www.idnetters.co.uk/forums/index.php?topic=16996.0

Bill · Nov 06, 2009, 09:13:07

Damn, I forgot about that!

Thanks. and right on cue it's just come back

I obviously need more coffee...

Ray · Nov 06, 2009, 09:14:14

Rik · Nov 06, 2009, 09:42:33

All seems well now, and fast.

Simon · Nov 06, 2009, 09:46:33

Rik · Nov 06, 2009, 09:47:09

Indeed.

Bill · Nov 06, 2009, 10:29:55

Down again... timeout error this time.

Simon · Nov 06, 2009, 10:36:52

Rik · Nov 06, 2009, 10:38:47

Almost instant here.

Bill · Nov 06, 2009, 10:40:34

It's up again... I think I've discovered the quickest way for a fault to clear- post about it on here

Rik · Nov 06, 2009, 10:41:11

It recognises my tests and stands to attention, Bill.

Bill · Nov 06, 2009, 10:58:16

Well do it again because it's down again

I don't mind teething problems after a move to new servers, the annoying thing is that I auto-check for mail every 5 minutes, and if an account times out it's taken off-line and needs manual intervention to go online again... I preferred the port 110 refusal, that didn't get taken offline

I'll give it a few hours before I start moaning seriously

Rik · Nov 06, 2009, 10:59:22

Can you call support, Bill, I've just checked and they are not aware of any problems...

Bill · Nov 06, 2009, 11:04:02

Seems they're still moving mails across to the new server...

Rik · Nov 06, 2009, 11:06:53

You didn't talk to Tim, then.

Bill · Nov 06, 2009, 11:11:48

I just spoke to whoever answered the phone, didn't get a name

Bulk transfers are a good enough reason for timeouts... ARD over on tbb has the same problem.

Rik · Nov 06, 2009, 11:15:16

Trouble is, I know their voices and they know mine.

Simon · Nov 06, 2009, 11:18:58

I bet!

Rik · Nov 06, 2009, 11:20:48

Bill · Nov 06, 2009, 11:22:51

Quote from: Rik on Nov 06, 2009, 11:15:16
Trouble is, I know their voices and they know mine.

Rik · Nov 06, 2009, 11:23:54

psp83 · Nov 06, 2009, 12:00:48

Quote from: Rik on Nov 06, 2009, 11:15:16
Trouble is, I know their voices and they know mine.

I have a hard job knowing if its simon or tim when i speak to them

Rik · Nov 06, 2009, 12:07:41

They're very different.

zappaDPJ · Nov 06, 2009, 12:33:06

I'm trying to work out how I've ended up with a pile of email sitting in my Outbox displaying 'The contents of this message cannot be found'.

They are all responses to incoming mail so I'm wondering if it's because there was a send failure and they can no longer connect with the original mails which I've likely archived or even deleted. I've never seen anything like this before. If I do a 'Properties' on the mail header I get told 'An error has occurred'

Rik · Nov 06, 2009, 12:46:59

Have a word with support, Zap.

Baz · Nov 06, 2009, 17:04:19

does seem quicker today. even the forum loading seems speedy

Rik · Nov 06, 2009, 17:05:45

They've been having stern words with Samson, our server, Baz.

Baz · Nov 06, 2009, 17:10:56

cool......should do it more often

thought Samson was one of the original guys, heard him mentioned before

Rik · Nov 06, 2009, 17:14:42

He's been around a while, though Delilah died.

JB · Nov 06, 2009, 17:47:43

Quote from: Rik on Nov 06, 2009, 11:15:16
Trouble is, I know their voices and they know mine.

Do you get an invite to their Xmas party Rik?

Rik · Nov 06, 2009, 17:54:26

Not as such, but Simon & Tim usually come over 'with lunch' in December, and they visited me in hospital too...

Rik · Nov 07, 2009, 05:08:47

It looks like the mail server has fallen over circa 4:30 this morning, I've alerted support.

Rik · Nov 07, 2009, 05:42:55

Then I realised they wouldn't get the email, so I've sent Simon a text...

Please note that phone calls will also fail, as they are attached as WAV files to an email.

Tacitus · Nov 07, 2009, 07:28:06

Quote from: Rik on Nov 07, 2009, 05:42:55
Please note that phone calls will also fail, as they are attached as WAV files to an email.

They really should get that sorted.....

Lance · Nov 07, 2009, 07:38:13

The server is back up again.

Glenn · Nov 07, 2009, 07:41:50

Just about to post the same

Rik · Nov 07, 2009, 09:12:34

I got a text from Simon shortly after.

Bill · Nov 10, 2009, 21:20:39

POP3 timing out again here, webmail is OK.

Simon · Nov 10, 2009, 21:30:54

Yup, same here, but I left a message 30 seconds ago, and it seems to be working again now. That's what I call a quick fix!

Bill · Nov 10, 2009, 21:32:34

Yup, you just beat me to post

Gary · Nov 10, 2009, 21:33:58

down again for me

Den · Nov 10, 2009, 21:35:21

It was only off for a few minutes as far as I could see, back up again now.

Bill · Nov 10, 2009, 21:35:41

And me. Yo-yo time

edit- that reply was for Gary!

Simon · Nov 10, 2009, 21:37:43

Yup, down again now. I've let support know.

Gary · Nov 10, 2009, 21:38:35

Quote from: Bill on Nov 10, 2009, 21:35:41
And me. Yo-yo time

edit- that reply was for Gary!

back to CSI for me

Den · Nov 10, 2009, 21:45:41

Down again now

Simon · Nov 10, 2009, 21:47:56

Tart's draws springs to mind.

Ted · Nov 10, 2009, 21:57:46

*Ted places LINK quietly on the floor* and then...

Gary · Nov 10, 2009, 22:17:20

Quote from: Ted on Nov 10, 2009, 21:57:46
*Ted places LINK quietly on the floor* and then...

My Domain is ok as well

Simon · Nov 10, 2009, 22:21:15

Quote from: Ted on Nov 10, 2009, 21:57:46
*Ted places LINK quietly on the floor* and then...

To be fair, though, it's been OK for 18 months or so. Hopefully, the new server just needs another tweak.

Lance · Nov 10, 2009, 22:25:13

Probably a tweak about the size of a size 9...

Simon · Nov 10, 2009, 22:29:52

You mean, a re-boot?

Lance · Nov 10, 2009, 22:30:22

That would be the second tweak, Simon!

Gary · Nov 10, 2009, 22:31:46

Quote from: Simon on Nov 10, 2009, 22:21:15

To be fair, though, it's been OK for 18 months or so. Hopefully, the new server just needs another tweak.

18 months, time flies by to fast

Simon · Nov 10, 2009, 22:34:21

It does, Gary, it does.

Sebby · Nov 10, 2009, 22:53:00

Wow, was that 18 months ago already? Time really does fly!

Gary · Nov 10, 2009, 23:06:52

Quote from: Simon on Nov 10, 2009, 22:34:21
It does, Gary, it does.

That explains the extra grey hair

Simon · Nov 10, 2009, 23:12:54

Just had a few emails in.

sobranie · Nov 10, 2009, 23:37:53

Down and out here, yawn, I'm off to bed.

Presume this is the message you're all getting.

A time-out occurred while communicating with the server. Account: 'pop3.idnet.com', Server: 'pop3.idnet.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19

Simon · Nov 10, 2009, 23:46:21

It would be something along those lines, Rick.

Gary · Nov 11, 2009, 07:19:24

Well at 2am ish it was back now its gone again. `guess they will sort it today can't be fun playing with servers that late

Terryphi · Nov 11, 2009, 07:46:05

POP3 email is still down - and no status report?

rickus · Nov 11, 2009, 08:09:21

Just had some mail come thru

Gary · Nov 11, 2009, 08:09:26

Working again for me now

Bill · Nov 11, 2009, 08:11:41

Working for me too atm, but I think I'll reserve judgement for a while...

Gary · Nov 11, 2009, 08:13:16

Quote from: Bill on Nov 11, 2009, 08:11:41
Working for me too atm, but I think I'll reserve judgement for a while...

I'd back you on that

Rik · Nov 11, 2009, 08:16:58

I'm waiting for news of the cause of the problem.

Rik · Nov 11, 2009, 09:30:54

A bug in the software on the new server caused last night's problems. Martin is applying a bug fix and will then re-start the server. There should be no disruption to service unless you happen to hit the server during the restart. In which case, please try again after a couple of minutes.

sobranie · Nov 11, 2009, 09:45:56

Tks for the info Rik.

Bill · Nov 11, 2009, 09:50:00

Thanks Rik.

cavillas · Nov 11, 2009, 10:03:49

I use gmail for my main mail

and Idnet for special stuff

Den · Nov 11, 2009, 12:33:05

I use this guy down the back alley for the special stuff

Ray · Nov 11, 2009, 12:44:03